Steve Burton
-Caterpillar Japan LLC-
District Security Manager
Dec 2018 – Present
• Liaison with Global Security leadership in Identifying, developing, implementing, and maintaining security processes and strategies across all operating units to reduce security-related risks.
• Liaison with Global Security leadership and implement site security operations to ensure the safety of all employees and the protection of information assets.
• Liaison with Global Security leadership and local Facility Security Managers to provide updates regarding security-related issues.
• Provide briefings to the Regional Security Manager on the status of security issues impacting operations and integrate into the business units operations within the geographic region.
• Provide expertise, technical guidance, and training to ensure effective security services are carried out effectively with sensitivity to country and cultural variety.
• Develop and maintain relationships with emergency response teams which includes, but is not limited to, country law enforcement, fire specialists, and medical first care providers.
• Collaborate with the Regional Security Manager in developing action plans to mitigate security risks to the client’s assets, while still maintaining a high level of operational and technical processes.
• Partner with Global Security leadership, and District Security Managers to supplement a robust crisis management process and work with agencies to develop business contingency
/continuity plans for emergency.
-Facebook-
Regional Security Coordinator
Jun 2017 – Dec 2018
• Work with the APAC Security Team in managing the security operations for Japan and Korea.
• Manage all staffing issues and ensure the teams under my responsibility deliver quality
services to the respective offices and align their processes with regional/global standards.
• Support the APAC Security Operations Manager in all aspects of security operations including
development of regional and site-specific operational processes, and strategic plans to prepare the sites for emergency response and potential business disruptions.
• (In a crisis situation) - Onsite point of contact to provide Global Security leadership critical
information on a timely basis and ensure the safety and security of affected employees, until
normal operations resume.
• Anticipate, identify and evaluate emerging risks and/or upcoming events that may impact the
office.
• Determine staffing requirements - ensures the routine and ad-hoc deployment is sufficient to
support security operations.
• Communicate regularly with APAC Security leadership on operational challenges, ideas and
initiatives.
• Conduct regularly training and drills to ensure procedures, escalation guidelines and
personnel competency are tested and reviewed.
• Build good working relationships with internal/external partners to ensure continuous service
excellence.
• Exhibit planning, organizational, motivational, and good communication skills in both formal
and informal settings.
• Exhibit ability to implement process changes with innovation and creativity.
• Possess knowledge in emergency/disaster management, physical security practices.
-Wal-Mart/Seiyu-
Global Investigator China/Japan
Nov 2014 – Jun 2017
• Worked closely with the regional global investigations teams in Asia to manage investigations of cases and maintain compliance with laws and regulatory requirements as well as ethical integrity.
• Delivered quality investigations in a timely fashion in an effort to help ensure the company
maintains compliance with laws and regulatory requirements as well as ethical integrity in every aspect of the business.
• Supervised and conducted complex investigations *e.g. fraud, theft, personal conduct, major crimes) across multiple business segments.
• Assisted, advised and consulted internal investigative units (e.g. Asset Protection Human Resources, etc.).
• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity training.
-U.S. EMBASSY Tokyo-
Commander, Local Guard Force
Mar 2011 – Oct 2014
• Direct guard force of 80+ in protection and coverage of U.S. Department of State facilities in Japan located throughout Tokyo, Sapporo, Osaka, Nagoya, Yokohama, and Naha, which included the management of guard force and daily operations, post coverage, entry control, detection, emergency, incident response, investigation, reporting and special duties such as VIP coverage and protection.
• Developed and administered protocols for all aspects of physical security of personnel,
facilities, and assets.
• Reported all security incidents (protest, identification of suspected hostile surveillance of U.S. personnel and property).
• Monitored functioning of communication, deterrence, detection, equipment coordination, maintenance activities, while also conducting regular training for security techniques, safety
standards and protocols.
• Collaborated with local police force in response to special circumstances such as protests.
• Liaised daily with RSO & ARSO (Regional Security Officer) and other embassy department heads in an effort to provide continuous analysis on any/all unusual occurrences in the local
area surrounding the embassy, and to remain abreast of embassy events, situations, and visitor traffic projections.
• Collaborated with the RSO and Resident PSO officer in gathering information of known suspected terrorist activity in the vicinity of the Embassy, Consulate, or other U.S. Government facilities.
-IKEA-
Country Risk Manager
Jan 2009 – Dec 2010
• Supervised the entire Japan system that provides security to all IKEA facilities (Funabashi, Shin-Misato, Kohoku, Port Island, Osaka, Yatomi).
• Strategically partnered with senior management/leadership teams throughout Japan, Asia Pacific, and Europe in identifying operation risks, executing goals and initiatives; to manage risk assessments.
• Developed, and implemented risk management processes (security policies/procedures and contingency plans) in conjunction with local management teams.
• Ensured that all legal requirements and IKEA Group regulations and guidelines were adhered to.
• Implemented and developed a comprehensive security program for all facilities in Japan (physical security measures and access control programs).
• Conducted security related training for employees in an effort to increase risk awareness.
• Coordinated security for staff and facilities during any disaster, emergency or civil disturbance.
• Investigated criminal/fraud activity committed on company premises or against company interests.
-Dell-
Security Manager
Sep 2005 – Dec 2008
• Coordinated strategically with Senior management/leadership teams throughout Japan to executing goals and initiatives.
• Supervised the entire Dell Japan security system for all facilities (Kawasaki, Miyazaki).
• Implemented physical security and access control programs.
• Developed a comprehensive security program for all facilities in Japan.
• Managed on-site contract security personnel.
• Conducted and managed risk assessments.
• Maintained liaison with local law enforcement.
• Conducted security indoctrination & training for incoming employees.
• Managed outside security services when necessary. (for investigations, special events, etc.).
• Coordinated security for staff and facilities during any disaster, emergency or civil disturbance.
• Investigated criminal/fraud activity committed on company premises or against company interests.
• Developed and updated all necessary security policies/procedures and contingency plans – in conjunction with local management teams.
• Traveled in the region in support of executive protection teams.
-US EMBASSY, DEPARTMENT OF STATE REGIONAL SECURITY OFFICE-
Commander, Local Guard Force/Surveillance Detection Coordinator
Sep 2001 – Aug 2005
• Directed guard force of 80+ in protection and coverage of U.S. Department of State facilities in Japan located throughout Tokyo, Sapporo, Osaka, Nagoya, Yokohama, and Naha, holding full responsibility for guard force management and daily operations including post coverage, entry control and detection, emergency and incident response / investigation / reporting, and special duties such as VIP coverage and protection.
• Assisted in developing and administering security protocols for all aspects of physical security of personnel, facilities, and assets.
• Conducted regular training for security techniques and safety standards and protocols.
• Conduct and oversees security inspections to ensure compliance with requirements of applicable security regulations.
• Collaborated with local police force in response to special circumstances such as protests.
• Issued and verified adherence to orders and assignments, liaising on a daily basis with embassy department heads to remain abreast of embassy events, situations, and visitor traffic projections.
• Ensured that personnel are properly briefed for the handling of classified material.
• Conducted briefings for all military and civilian personnel traveling to countries where security is an issue.
• Advised and represented the security commanders on information security matters.
• Provided security advice and assistance to staff directorate and unit security managers.
• Assisted the RSO and Resident PSO officer in gathering information of known suspected terrorist activity in the vicinity of the Embassy, Consulate, or other U.S. Government facilities.
• Supervised the SD Teams throughout Japan, whose mission was to provide surveillance coverage for all U.S. Embassy and Consulate property in the cities of Osaka-Kobe, Sapporo, Nagoya, Fukuoka, Naha and Tokyo.
• Provided the RSO & ARSO (Regional Security Officer) with continuous analysis on the local area surrounding the area.
-DEUTSCHE SECURITIES LIMITED-
Desktop Publishing Operator
Aug 2000 – Sep 2001
• Produced presentations and written materials using Microsoft Word, Excel, and PowerPoint.
• Facilitated orderly workflow under extremely tight deadlines and high pressure.
• Contributed information technology expertise
• Assisted with Help Desk operations and training, instructing co-workers in use of hardware, software, and peripherals.
-TOSHIBA CORPORATION-
Organization Liaison Interpreter/Translator
May 1999 – Aug 2000
• Managed communications between corporate management, foreign/overseas organizations, head coach and players (Translation/Interpretation).
• Maintained liaison and represented the organization in dealings with foreign/overseas personnel in assigned and related fields, (such as those in other technology business professions, sports agencies, etc.) to discuss mutual translation and production efforts.
• Facilitated negotiations between corporation and players (Translation/Interpretation).
• Served as Assistant Coach for the Toshiba Men’s Basketball Team.
Accomplishment
Streamlined communications for management and foreign employees (comprising those pertaining to relocation and or family related concerns).
-SEGA ENTERPRISES LTD-
International Product Consultant/Translator
Feb 1992 – Jun 1996
• Served as interpreting/translating liaison between Sega’s International Department and markets in Asia, Europe, and the United States.
• Conducted market research to determine the most appropriate strategy for marketing video games in international markets (collected and reviewed data from various sources in an effort to provide Japanese colleagues with pertinent information for negotiating with international partners).
• Coordinated and carried out all assignments necessary for supply processing and distribution processes.
-US MARINE CORPS, Marine Barracks-
MP
Dec 1981 – Dec 1984
Machine Gunner (0331), E-4 December
-Served as a MP for the base/s
-Charged with protecting lives and property on Navy installations (Yokosuka, Atsugi and Kamiseya) by enforcing military laws and regulations, as well as controlling traffic, preventing crime, and responding to emergencies.
-Utilized training and leadership abilities to achieve objectives.
-Trained in the maintenance of delicate equipment.
-Maintained the detachments stockroom (received, stored and issued), which consisted of weapons, equipment, materials and other items.
-Coordinated and instructed training for junior and non-qualified personnel