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Kris Aitken

Kris Aitken

Facility Services

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-CBRE- Director, Facilities Operations Feb 2019 – Present Global Program Manager: Macquarie Account, Global Workplace Solutions Dec 2016 – Feb 2019 Responsible for key account wide initiatives including contract renewal, account reporting, operational framework development and implementation, technology programs, KPI development and tracking, people development, account communications, risk, assurance and compliance and any other initiatives designed to increase automation, simplify operations and improve operational performance and service delivery excellence. General Manager, Global Workplace Solutions: Macquarie Account Oct 2015 – Nov 2016 Responsible for the staff and visitor experience for 1 Shelley Street, a key asset in the Macquarie Bank portfolio. This includes guest relations, facility management, security operations, vendor management, site compliance, budgeting and cost management, retail and café operations, client relationship management and building a campus community. Additional responsibility for leading global facilities initiatives to improve service delivery. Senior Facilties Manager Aug 2014 – Oct 2015 Senior facility management, operation and support of a key building in the Macquarie Group Limited portfolio. -Qantas- Manager, Campus Services Jan 2012 – Jul 2014 I am responsible for the client services portfolio, working closely with the facility maintenance team to manage our newly built facility for over 3500 Qantas employees. I created processes, procedures and service standards for the campus. These ensure that the facility is maintained to the highest standard and deliver products and services that enhance the employee experience - defining how we work. I am responsible for a growing multi stream portfolio including campus services, occupancy & relocations, Qantas Concierge and car parking while also playing an integral role in maintenance of the facility. Across this portfolio, I manage the budget and deliver a range of reports to the business to drive cost efficiencies and change. I am committed to delivering exceptional services and work with all streams of the Property portfolio including property development programs, waste management, safety services, commercial & leasing and facility maintenance to improve the services we deliver and how we deliver them. Manager, PeopleConnect Nov 2010 – Jan 2012 PeopleConnect is a Human Resource and Payroll contact centre as well as a Human Resource administration centre for Qantas. Part of Qantas Shared Services, this team is comprised of two key functions – a contact centre for employees for all HR and Payroll related enquiries and an administration centre responsible for the processing of HR transactions. Overall, the centre processes around 15,000 transactions per month. Working to tight service levels, the centre provides accurate and timely advice via phone and email, issues all executive and award employment contracts, maintains the Qantas HRIS database and processes all employee terminations. Service Delivery & Program Office Manager Nov 2008 – Nov 2010 Qantas College operations is made up of four teams of learning and development professionals who are responsible for the development and maintenance of a range of classroom and eLearning programs – including the corporate compliance programs, event coordination of a wide range of classroom programs and facilitation of selected compliance and professional development programs to customers from across the Qantas Group. These teams also provide learning and development expertise, support and assistance. More recently, Qantas College centralised the Qantas Training Administration System management, governance and maintenance and this is now managed by the team. -Qantas Holidays- Various Dec 1998 – Nov 2008 Manager, Business Integration 2005-2006 Business Analyst 2002 - 2005 Sales Support Supervisor 2001 - 2002 Reservations Consultant 1998 - 2001
John Murphy

John Murphy

Project Management

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-CBRE | Global Workplace Solutions- Project Manager Sep 2015 – Present Regional Project Manager in administration support facilities for a confidential financial institution located in Baltimore Md., Washington DC, Richmond and Norfolk, Va. -Lincoln Harris- Project Manager Jul 2012 – Sep 2015 Regional Project Manager in administration support facilities for a confidential financial institution located in Baltimore Md., Newark, DE., Washington DC, Richmond and Norfolk, Va. -John Tyler Community College- PMP Certification in process Apr 2012 – Jul 2012 Project Manager Professional Course in process at John Tyler Community College while in transition. -Syska Hennessy Group- Senior Project Manager, Critical Facilities and Mid-Atlantic Region Apr 2008 – Apr 2012 Manage multiple mission critical engineering projects in support of a confidential financial institution's Critical Facility in Richmond, Va. Manage Engineering Design Teams for various mission critical renovation projects in administration support facilities for a confidential financial institution located in Baltimore Md., Newark, DE., Washington DC, Richmond and Norfolk, Va. Also manages the financial reports for project tracking at the Richmond Office of Syska Hennessy Group. Responsible for the office bi-weekly manpower, staff utilization, and project tracking reports. Responsible for the drafting Design Services Contracts, RFP responses for new project initiatives, monthly project invoicing and accounts receivable tracking. -NELSON- Senior Architect and Project Manager May 1999 – Apr 2008 Senior Project Manager/Architect. Oversee all Architectural Projects initiated in the Richmond and Baltimore Branch Offices. Licensed to practice in Virginia, Maryland and District of Columbia. Responsible for the Design and management of Consultants on a variety of Corporate and Critical Facility design projects for a confidential financial institution in Richmond, Norfolk, Baltimore and Washington D.C. Manage and Coordinate Designers and Project Architects providing Design through Bidding and Contract Administration for a variety of Clients including United States Secret Service in Baltimore, MD, Sprint/Nextel in Herndon, Va and Riverside Health Systems in Norfolk, VA. -Hummel Associates- Director of Technical Services and Project Manager 1998 – 1999 Responsible for the project management of all Healthcare Construction Documents, Technical Specifications and Cost Estimates. Coordinate Project Managers providing Design through Bidding and Contract Administration Services for design contracts with large local healthcare developers and Hospitals including Johnston-Willis Hospital,Chippenham Medical Center, Bon Secours St. Mary’s Hospital and Memorial Regional Medical Center. As the staff licensed Architect, responsible for the review and certification of all Contract Documents submitted for Building Permit. -Crestar Bank- Vice President and Project Manager 1988 – 1997 As the Owner’s Representative, responsible for the project management of Design/Build, new construction and annual renovation budgets for (58) branches and (4) headquarters buildings in the Eastern Region of the state of Virginia. Other assignments include the project management of assigned Bank acquisition activity and their associated design and construction budgets as needed throughout the state of Virginia and in the Washington DC metropolitan area. -Odell Associates- Project Manager 1983 – 1989 As a project manager and project architect, responsible for the management of design projects ranging from hospital expansions in Hialeah, Florida and Florence, SC to a large scale Design/Build parking garage structure in Orlando, Fla.. While managing a project team of Mechanical, Electrical, Plumbing and Structural Consultants coordinated the formulation of construction documents and specifications through construction administration services on all projects. Client contact and adherence to construction budgets and time schedules was a primary responsibility. . -The Design Advocates- Project Architect 1982 – 1984 Assisted in the team design and detailing of a variety of projects including high-rise residential, low-rise apartments, Country Club meeting facilities and Retirement Community residences. Construction Administration, Client contact and cost estimating were also typical project related responsibilities.
Lewis Beck

Lewis Beck

Workplace Strategy

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-CBRE- Head of Workplace EMEA Sep 2015 – Present -Johnson Controls- Director Workplace Strategy EMEA Oct 2012 – Sep 2015 Responsible for leading the Workplace Strategy team in EMEA delivering advisory services to our customers in the field of Workplace Strategy and Change. Director Global Customer Strategic Solutions Mar 2011 – Oct 2012 Working directly with a Global Technology and Communications customer to develop new workplace based initiaitives from concept to production including Smart Building technologies, advanced workplace analytics and change management. Director Global Workplace Strategy Oct 2009 – Mar 2011 Responsible for the development of our Workplace Strategy offering across our Global client base. This involves working directly with Corporate Occupiers to understand their challenges and develop responses to support them in meeting their long term challenges. Workplace Lead Jan 2005 – Oct 2009 Responsible for managing a team of Consultant to deliver integrated workplace solutions ranging from large-scale change programmes to corporate occupier decision support. -Alfred McAlpine- Workplace Consultant Jan 2004 – Jan 2005 Responsible for developing a workplace consulting offering to improve competitive advantage in the FM market. -Johnson Controls- IBM Property Consultant Jul 2002 – Dec 2003 Working directly with the IBM Real Estate and Site Operations team to develop, deliver and manage property strategy across the Scottish and Irish portfolios. -ISG plc- Occupancy Consultant Feb 2001 – Jun 2002 Providing consultancy to corporate clients embarking upon large-scale relocation projects through the development of integrated support services strategies -Marshall Cummings Marsh (MCM)- Part III Architect Aug 2000 – Feb 2001 Working as part of a workplace design team to deliver large-scale corporate relocation and building refurbishment projects.
Chris Sovchen

Chris Sovchen

Real Estate

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-CBRE- Senior Associate, Global Workplace Solutions Aug 2018 – Present Senior Associate within Sales and Solutions for CBRE's Global Workplace Solutions (GWS) platform which is comprised of the following services: - Real Estate Transaction Management - Facilities Management - Construction Project and Program Management - Portfolio Lease Administration - Strategic Consulting MBA Summer Associate, Global Workplace Solutions May 2017 – Aug 2017 MBA Summer Associate within sales and solutions for CBRE's Global Workplace Solutions (GWS) platform which is comprised of the following services: - Real Estate Transaction Management - Facilities Management - Construction Project and Program Management - Portfolio Lease Administration - Strategic Consulting -Mace North America Limited- Assistant Project Manager Sep 2015 – Jul 2016 Chris moved to Chicago in September of 2015 where he served as an Assistant Project Manager for Mace. Chris worked on a wide variety of projects for multiple clients across the US. This includes a new call center for Barclaycard in Ohio as well as multiple office fit-outs for Goldman Sachs and Northern Trust in Florida. Some of his key projects include: Barclaycard US Call Center Hamilton, Ohio Served as the lead onsite project manager for the delivery of a phased 120,000 sq ft, LEED Silver call center fit-out. Chris was responsible for all stakeholder management and owner’s representation including procurement, pay application review, cost analysis and site inspection. Chris delivered the project on-time despite the tight 6 month construction schedule that was driven by Barclaycard’s hiring schedule. Goldman Sachs Miami Office Densification Served as the project manager for the densification of the Miami office. The project scope included a light finishes refurbishment and an expansion of the office. The UPS and electrical re-circuiting was also within the project scope. Goldman Sachs West Palm Beach Office Refurbishment Served as the project manager for the renovation of the West Palm Beach office. The project scope included a complete finishes refurbishment as well as the expansion and fit-out of the office space. The office was occupied and all work was undertaken out of hours. Northern Trust Last Olas Served as the project manager for the renovation of the Fort Lauderdale Wealth Management office. The project scope consisted of a 15,000 square foot refurbishment of both office and retail banking space. Chris was responsible for all stakeholder management, cost management, and ensuring the project is delivered on-time. Assistant Project Manager Sep 2014 – Sep 2015 In 2014, Chris was selected by Mace to join their development program where he worked in the UK for 1 year. He served as a Project Manager for the HSBC CRE Offices PMO and managed a number of diverse projects ranging from £0.5M-10M. He was seconded into the client organization and gained critical insight to the opportunities and challenges of a major international corporate real estate client. Southampton Forum One-Project manager for the acquisition, redesign and complete overhaul of a 50,000 sq ft, LEED Gold building. The scope of HSBC’s flagship project for 2015 included all new M&E systems, IT infrastructure and security systems, and the relocation of over 1,100 people. St. James Street-Project manager for the renovation of the Private Banking and Asset Management facilities including the relocation of 1,400 people and a complete refurbishment of each of the 7 floors. 25 Canada Square-Project manager for the acquisition and light refurbishment of a 33,000 sq ft floor. The installation of all new IT infrastructure, AV kit, security systems and the relocation of 500 people fell within the project scope. Executive Dining Floor-Project manager for the renovation of the executive dining floor in HSBC’s Headquarters at 8 Canada Square. The addition of AV facilities, future proofing of all IT and power systems and a finishes refurbishment were within scope. Southampton Mitchell Way-Project manager for the restack, densification, and refurbishment of a 15,000 square foot building in Southampton. FIU Lab-Project manager for the creation of a secure laboratory and workplace for the Bank’s IT protection team. Park Street Lifts-Project manager for the refurbishment and upgrade of the elevators in a live office building. Nationwide Occupancy Assessments-Project manager who conducted feasibility studies that included initiating assessments, leading site visits, and analysing data to develop reports which were presented to senior executives. -Batson-Cook Construction- Project Management Intern May 2013 – Aug 2013 Worked with two medical division project managers writing and reviewing submittals, RFI’s and preparing closeout documents. Worked onsite constructing a twenty four story apartment building, wrote RFI’s and assisted project engineer laying out formwork, columns, beams and curbing. Assisted onsite superintendents checking completed work, reviewing daily schedules and creating punch-lists. -Tri-River Foods- Franchise Intern May 2011 – Aug 2011 Worked with office personnel in administering weekly food orders, cost reports, general accounting and management issues. Worked with company Director of Operations managing two district supervisors and all in store operations. Assisted the General Partner with site selection process and management of facility maintenance.
Jeremy Neuer

Jeremy Neuer

Real Estate

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-CBRE- Executive Vice President Feb 2018 – Present Senior Vice President Feb 2011 – Feb 2018 -Cushman & Wakefield- Senior Director Jun 2001 – Feb 2011 -Grubb & Ellis Company- Associate Nov 1998 – Jun 2001
Tim Hamilton

Tim Hamilton

 

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-CBRE- Executive Director, Global Workplace Solutions Apr 2012 – Present Major client and business service line leadership roles, both globally and regionally within CBRE's occupier business -Goldman Sachs- Executive Director, Real Estate Strategy EMEA Oct 2007 – Apr 2012 Leading CRE transaction strategy and execution for the Bank across EMEA -CBRE- Senior Director Sep 1995 – Oct 2007 Working in a number of occupier client and business leadership rolls primarily in corporate real estate strategy and transaction management
Vonda Peterson

Vonda Peterson

Workplace Strategy

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-JLL- Senior Director, Workplace and Occupancy Strategy Mar 2019 – Present -Lumark Technologies, Inc. / Federal Aviation Administration (FAA)- Real Estate Portfolio Strategy Mar 2018 – Feb 2019 As a member of the real estate portfolio management team, Vonda works on enterprise-wide prospectus projects that involve the STAY/GO analysis process. Her work consists of option analysis, comparison model preparation, and real estate strategy proposals. Evaluation involves consideration of workplace strategy/workplace evolution, ‘Reduce the Footprint’ government initiative, and financial data including rental costs, tenant improvement costs, and agency required building upgrades. She provides data analysis and cost model interpretation to develop the business case and executive briefs that outline the recommended scenario option. -Fannie Mae- Enterprise Space | Workplace Strategy Oct 2016 – Mar 2018 Vonda occupies a management role within this national financial company that is undergoing an enterprise-wide workplace transformation from a traditional office workplace to a modern state-of-the-art open activity-based work environment (ABW). Enterprise initiatives include new-build projects in Dallas and downtown Washington DC for a total of 1,300,000 ft². Real estate analysis and assessment currently in process for 1,000,000 ft² of real estate in Northern Virginia. Vonda acts as a change agent to inform, engage and sustain positive momentum for the new way of working. Her responsibilities include workplace strategy alignment of current state to future state. Collaboration with various work streams including change management, communications, technology (CAFM), decommissioning, and operations continuity planning. Oversight of moves into Dallas and Washington DC including planning swing space for 900 people due to early lease termination. Management and accountability of the in-house space and move department engaged and planning overall office layout and interior design including: all management and HR aspects for 6 direct reports, financial budgeting, departmental management & oversight for a $1,000,000+ budget, establishing and maintaining metrics and KPIs, and process improvement strategies. -Vonda Peterson and Associates, LLC- Interior Environment Strategist Apr 2014 – Oct 2016 The Environment Defines Patient Experience. The Experience Embodies the Full Spectrum. As a consulting, speaking, and design practice, the team worked mostly with healthcare systems and facilities to create an excellent patient and employee experience resulting in higher scores, increased staff satisfaction, and becoming the patient's healthcare of choice. The firm’s foundation is based around the FULL SPRECTRUM 5 concept and includes a People, Place, Process model. The practice is grounded in evidence that the environment profoundly affects the healing process and patient satisfaction. -Creative Access, Inc.- President | Studio Director | Workplace Strategist Nov 1994 – Dec 2014 As the owner and founder of Creative Access, Vonda built this workplace strategy, architecture, interior design, and multi-disciplined firm. Over the 20-year history, the firm provided real estate strategy, space management and utilization, tenant and facility planning, relocation/consolation consulting, interior architecture, design and project management work in various sectors including corporate, education facilities, healthcare, health and fitness, government, multi-family, and student housing. Creative Access provided work on a national scale with clients including Stanley Black and Decker, Johns Hopkins University and Medicine and national REIT and real estate companies. Vonda led the firm’s operations including the strategic planning process and long-range forecasting, provided P&L oversight, and financial performance and profit enhancements. She is a thought leader and excels in business development, marketing, and client relationships. She maintains a high level of communications and problem-solving skills including facilitating challenging situations and building teamwork.
Will Mashiter

Will Mashiter

 

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-Colliers International- Associate Director May 2019 – Present -CBRE- Associate Director Mar 2017 – Present -Colliers-International- Senior Portfolio Manager Jan 2011 – Mar 2017 Colliers International is a leader in global real estate offering comprehensive services to investors, property owners, tenants and developers around the world. The EMEA Corporate Solutions team deliver customised, accountable and innovative solutions that result in the best service experience for leading global businesses. Areas of experience include: • Corporate Real Estate Consultancy • Transaction Management • Strategic Property Solutions • Portfolio Reviews/Rationalisation • Portfolio Analysis -Bidwells- Graduate Surveyor - Fund Management Jun 2010 – Jan 2011 Bidwells is one of the UK's leading property consultancies. The Fund Management team manages property portfolios for clients with the aim of maximising total return. This is achieved by working closely with clients' tenants, optimising rental income, minimising non-recoverable costs and pro-actively managing their portfolio of assets. Areas of experience include: • Asset Management • Portfolio Analysis • Portfolio Valuations • Property Management • Strategic Portfolio Reviews • Lease Compliance • Service Charge Management • Tenant Relationship Management
Samarth Kasturia

Samarth Kasturia

Workplace Strategy

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-Standard Chartered Bank- Workplace Lead, Asia Pacific (via CBRE) Jan 2019 – Present Seconded workplace team lead via CBRE, responsible for workplace strategy, design management, change management (Asia Pacific) and Global Programme COE for Standard Chartered. -CBRE- Associate Director Jan 2019 – Present -Colliers International- Associate Director - Workplace Strategy | Corporate Solutions Jan 2017 – Jan 2019 I lead the South Asia workplace strategy and innovation practice, helping clients create inspiring, energetic and productive work environments and businesses. We advise on organisational strategy, effective design, portfolio-wide integrated workplace optimization and strategic change management. -JLL- Senior Associate - Consulting, Workplace Strategy Jul 2016 – Jan 2017 Senior Associate with Jones Lang LaSalle Asia Pacific Consulting team - Key regional account lead, and contributor to Variable consulting projects including Citibank, Shell Oil, and Deutsche Bank. Lead Contributor on Solutions development for workplace data benchmarking and dashboards. Associate- Workplace Strategy Jun 2013 – Jun 2016 Variable strategy consultant, supporting strategy development, data analytics and platform enhancement for JLL's Asia Pacific consulting team. Key clients serviced - British Petroleum, AIA, Shell Oil, Citibank, WPP group amongst others. -Shell- Regional Workplace Strategy Consultant - Asia Pacific Jan 2014 – Jan 2017 Embedded Account Consultant, responsible for Asia Pacific implementation of workplace strategy and change management. Responsible as a part of a four-person team to refresh, re-align and innovate for new developments on Shell's Global Workplace Strategy and Guidelines. Key High-value Implementation projects across Australia, China, Singapore, Malaysia, and India. -Redbee infrastructure- Manager - Business Development Jul 2011 – Mar 2012 -STL Architects Inc.- Architect Dec 2010 – Jul 2011 -DTZ- Project Engineer Jun 2010 – Nov 2010 -Urban Space Consultants- Intern Architect Jan 2010 – Jun 2010
Bobby Johnston

Bobby Johnston

Design

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-CBRE Design- Senior Interior Designer Jan 2020 – Present -IA Interior Architects- Job Captain May 2017 – Dec 2019 -WB Interiors- Sr. Project Manager 2016 – May 2017 -JRJ|D- Owner & Projects Director 2013 – 2016 -The S/L/A/M Collaborative- Interior Design Project Leader 2013 – 2016 -inLeague- Projects Director 2013 – 2015 -Jova/Daniels/Busby- Director of Interior Design Operations 2012 – 2013 -Gensler- Associate 2005 – 2011 Managed and coordinated project teams for interiors projects ranging from ongoing on-call accounts to full-service interior design projects as large as 450,000 SF. -Hendrick- Director 1995 – 2005 -Farrington Design Group- Designer 1990 – 1993
Gino Tarabotto

Gino Tarabotto

Real Estate

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-Douglas Elliman Real Estate- Licensed in NYC and Florida Nov 2017 – Present I am continually monitoring all new development, price changes, and analyzing recent transactions to make sure my clients don’t overpay and don’t undersell. I am fluent in more than one language and have a professional reputation for providing outstanding service to my clients of all price points. Feel free to contact me. -JLL- Research Analyst Jan 2019 – Present Create in depth analysis of Miami's commercial office market via quarterly reports, tailored presentations, and public speaking events at commercial real estate conferences. -Moody's Investors Service- Financial Data Analyst Aug 2015 – Apr 2018 Performed data validation of economic and financial data in various types of reports prior to their publication. -NYC Louis Stokes Alliance for Minority Participation (NYCLSAMP)- Research Fellow Jan 2015 – Jun 2015 • Analyze New York state funding of social welfare programs and use statistical data to formulate information on abuses towards, and benefits derived from, the program • Work alongside a personal mentor/professor, former Director of the Congressional Budget Office The NYC Louis Stokes Alliance for Minority Participation (NYCLSAMP) is an alliance of 17 CUNY Colleges and the CUNY Graduate Center. The Alliance goal is to substantially increase the number of underrepresented minority students who pursue and graduate with Baccalaureate Degrees in Science, Technology, Engineering, and Mathematics (STEM). The Alliance provides academic scholarship support to CUNY students majoring in the STEM disciplines, making research an integral part of STEM education in New York City. -Lyneer Search Group- Research Analyst, Intern Aug 2014 – Oct 2014 An Infinity Search Company, Lyneer Search Group is an employee-owned firm dedicated to providing talent acquisition and talent management solutions tailored to each of our individual clients. Philosophy: We seek to partner with clients who have great businesses that we can help build and grow. We strive to have deep relationships with a limited number of clients allowing us to support those clients' entire accounting and finance organizations. Ultimately, we aspire to make a positive impact on the businesses and employees that we serve. Solutions Offered: 1. Acquire talent through a permanent search 2. Address project needs through contractors/consultants employed by Lyneer. -CFA Institute- CFA Institute Research Challenge, (Extracurricular Activity) Oct 2013 – Feb 2014 Selected as one of 5 Baruch students (3 MBA and 2 Undergrads) to represent Baruch College in the CFA Challenge. The CFA Institute Research Challenge is an annual global competition that provides university students with hands-on mentoring and intensive training in financial analysis by CFA Charterholders. Students gain real-world experience as they assume the role of a research analyst and are tested on their ability to value a stock, write an initiation-of-coverage report, and present their recommendations. Competed alongside undergraduate and MBA students for one of five spots to represent Baruch College in the CFA Institute Research Challenge. And completed a 21 page investment thesis on Colgate which was presented to a panel. -Credit Suisse- HOLT Valuation Challenge, HOLT Champion (Extracurricular Activity) May 2013 – Jun 2013 • Winner of the Credit Suisse HOLT Valuation Challenge, over 1,100 students participated globally • Awarded access until graduation to the Credit Suisse proprietary analysis program called HOLT -Rutgers University- LIBOR Stock Pitch Competition (Extracurricular Activity) Apr 2013 • Prepared with my team a pitch for a stock to short in a 3 - 6 month time horizon • Competed against participating universities across the country • Pitched Barnes & Noble (BKS) and generated a return of 23% vs a return of 7% from the S&P 500 during the same period • Presented the pitch to a panel of three judges, two junior professionals and one senior professional. -CPM GROUP – COMMODITIES RESEARCH, ASSET MANAGEMENT- Commodities Research, Intern May 2012 – Nov 2012 • Gathered data and performed analysis on emission standards of Japan • Assisted in the creation of an excel model forecasting the future supply and demand of Platinum Group Metals (PGMs) in auto catalysts • Assisted in the development of annual and custom reports for clients such as BlackRock • Attended corporate events at the CME Group • Obtained internship extension after receiving two positive reviews • Received a letter of recommendation from the Director of Research -T3 Trading Group, LLC. SMB Capital- Equities Day Trader, Trainee Jan 2011 – Jul 2011 • Selected to participate in a three month (1,008 hours) training program; traded live at the firm right after. • Achieved third place position amongst my peers for one month in top ticket average/gross profit • Traded with, and learned directly from, BusinessInsider named "Top 3 Traders Under 30" Gilbert "Gman" Mendez • Received a letter of recommendation from the Floor Manager
Kelly Joyce

Kelly Joyce

Real Estate

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-Colliers-International- Vice President Mar 2005 – Present Kelly provides client representation for real estate needs both locally and across the country. Her extensive transaction experience serves as a valuable resource for her clients. She works closely with her clients in the implementation of strategic plans including the acquisition and disposition of real estate assets, lease negotiations and financial analysis.Kelly Joyce is a Vice President within the Industrial Advisory Group of Colliers International, where she works within the O’Hare and Northwest suburban/O’Hare markets. She has over 23 years’ experience in commercial/industrial real estate and has completed over 900 transactions with a value of more than $450 million. -Owen Wagener & Co.- President Sep 1988 – Feb 2005 Kelly was previously employed at Owen Wagener & Co. as President, where she was responsible for maintaining corporate accounts and managing the brokerage group.
Heather Fogelstrom

Heather Fogelstrom

Change Management

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-CBRE- Change Manager at Cisco Apr 2017 – Present • Head Change Manager for Cisco’s Workplace Resources team for Bay Area Metro region, supporting over 16,000 employees occupying 5.28M square footage. • Partners with Cisco to provide Change Management support for multi-million dollar workplace transformation projects • Supported Cisco in consolidating its campus from 56 to 35 buildings, generating millions in annual operating savings • Collaborates with Cisco’s Workplace Resources team to enhance employee experience within a variety of lines of business, including Engineering, Sales, Operations, Human Resources, etc. • Helps employees adapt to new workplace environment by educating and collaborating with clients from acquired companies such as Meraki, AppDynamics, Duo, OpenDNS, and more. • Created Cisco’s Workplace Community Summit bringing together subject matter experts from various lines of business to educate employees on a variety of resources and programs. • Analyzed employee sentiment campus-wide and derived actionable insights from data for Cisco’s Love Our Space Program • Establishes and facilitates multiple Neighborhood Representative Teams consisting of employees from various locations and business units within Cisco. • Conducted Focus Groups to gain understanding of how employees utilize their workspace to determine the direction and scope of workplace renovation projects. • Educates employees on occupancy and space policies such as Cisco’s Connected Workspace policy. • Generates location-specific workspace guidelines with employee groups to ensure proper usage of work spaces Change Management Communications at Cisco May 2016 – Apr 2017 • Published captivating content to inform and educate employees on Cisco’s workspace environment. • Created and managed Cisco’s Bay Area Buildings employee communication platform Jive site. • Developed Cisco Building Guides, including information regarding services, amenities, technology, space usage guidelines, goal and vision of Workplace Resources. • Established compelling communications informing stakeholders of Change Management program, projects, and activities. • Created content for Cisco’s People Deal “Moments that Matter” in the Workplace • Partnered with subject matter experts to communicate Cisco’s workplace strategy -Literary Legacies- Advisor & Volunteer May 2018 – May 2019 Volunteer with Literary Legacies to teach and mentor students throughout the process of writing their own books. -Cisco- Communications Specialist Mar 2015 – Mar 2016 • Collaborate with subject matter experts to communicate escalations and issues regarding Cisco CSCC and CCW to stakeholders on a bi-weekly basis. • Develop communications for the quarterly releases of Cisco’s Commerce Capability Services, highlighting how enhancements deliver quantifiable business value. • Create quarterly newsletter for the Annuities Commerce Capabilities Enablement (ACCE) team, explaining initiatives and the team’s achievements. • Conduct Services Business Engagement Forum with the Customer Partner Experience (CPE), Support, and Change Management teams to discuss escalations that require help and guidance. • Create Operations Review and Quarterly Business Review presentations for senior management. -Atlantis Computing- Marketing Manager Jun 2014 – Dec 2014 • Wrote and designed email campaigns for marketing Atlantis’ virtualization software products • Created and hosted webinars on Atlantis’ Virtual Desktop Infrastructure (VDI) solution • Developed content for large trade shows such as VMworld and successfully pitched products to attendees • Managed case studies and testimonial videos for a variety of customer marketing initiatives • Worked with Operations, Sales, and Support to develop customer metrics such as Net Promoter Scores and a comprehensive Customer Survey • Managed all social media channels for Atlantis Computing, including Twitter and LinkedIn -SAP- Customer Central Marketing Jun 2011 – Aug 2013 • Drives Thought Leadership content and initiatives regarding industry trends for SAP Customer Central Marketing • Develops compelling SAP Success Stories regarding customers of various industries, sizes, and solutions • Editor of weekly Customer Central Newsletter that’s distributed to over 3,600 colleagues • Researches analyst and industry data to incorporate pertinent findings into marketing content • Created the framework and taxonomy for marketing customers’ experience with SAP • Structured a comprehensive method for evaluating and highlighting customer journey stories • Worked with designers and developers to publish content in an iPad app and syndicate on SAP’s Community Site • Created “The Art of Customer Storytelling” training course that over 1,200 employees have attended Program Manager Jan 2010 – Jun 2011 • Create compelling keynote presentations for SAP’s President of Solutions & Sales • Deliver communication on behalf of SAP’s President to customers, partners, and account executives • Collaborate with a variety of teams to create briefing documents for sales team and prepare executives before customer meetings • Work on customer deals that has been tied to $ 45.3M in pipeline for SAP in 2011 • Track, manage, and maintain relations with SAP’s extensive eco-system of customers and partners • Analyze competitor’s data to help differentiate messaging and marketing of SAP’s software solutions Proposal Management Jun 2008 – Jan 2010 • Created sophisticated customer-facing deliverables such as sales presentations, proposal responses, business cases, and demonstration collateral. • Assisted account executives in procuring multi-million dollar license contracts with large global companies such as Chevron Corporation, AMGEN, Disney, Freeport-McMoRan Copper & Gold, Dolby, etc. • Collaborated with numerous internal teams and experts within SAP to create winning proposals. • Recognized as top contributor to SAP deals by Senior Sales Executives • Served as Chief Editor of SAP Intern Newsletter. • Recruited students at Stanford’s Computer Career Fair • As SAP Intern Ambassador, I created social and volunteer events for over 100 interns.
Jesus Diaz

Jesus Diaz

Project Management

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-JLL- Real Estate Project Manager - Global Banking Client Oct 2014 – Present • Support project executives on large complex projects and assignments. • Proactively manage project-related issues on account or assignment. • Develop scope and schedule for assigned projects. • Conduct and document all weekly meetings. • Coordinate and track all Vendor RFP’s. Maintain accurate and consistent electronic files and documentation. • Coordinate activities of sub-contractors and relocation of technical functions. • Interact and negotiate with contractors and subcontractors • Prepare/update project status reports, process purchase orders and invoices, update tracking reports and maintain files for due diligence and financials. • Demonstrate a proactive focus on meeting client and project requirements in a timely and cost effective manner. • Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects. • Ensure accurate management of all accounts receivables to maintain a level not to exceed planned working capital charge as set by corporate finance, account finance team and/or the Regional Operations Manager. • Assist Local PDS Team in meeting AGM numbers on a Regional and National level as determined on a yearly basis by the Management Executive Committee. • Comply with all Jones Lang LaSalle policies and procedures, including but not limited to ethics and business practice. -Gensler- Project Architect Jan 2006 – Oct 2014 • Assisted clients in site selection and evaluation. • Managed and coordinated design and technical team at all stages of the architectural project; from programming and conceptual design through construction administration. Included client assistance during the bidding, negotiation and award process. • Collaborated prior to construction: plan documents and specifications through leading and conducting coordination meetings with consultants, engineers, MEP (mechanical, electric, plumbing, AV, lighting, etc.), vendors, fabricators, building department representatives and client. Resulted in project delivery that met client goals as well as all local regulations. • Conducted on-site construction coordination to ensure projects were built in accordance with the construction documents and design intention. This includes: organizing meetings with contractors and sub-contractors, responding to RFIs, solving unforeseen construction problems, reviewing change orders with clients, and issuing field reports and/or construction bulletins. Assisted clients with close-out procedures, coordination/supervision of punchlist, and application process for payment. • Reviewed and processed shop drawings and submittals, including submittals for LEED certification. • Reviewed quality assurance of projects in order to meet local building codes (IBC & NYC) and federal standards (ADA/ABA); processed and developed documents for construction permit. • Developed documents for furniture package for vendor coordination; including selection of color/material, specifications and coordination with pertinent consultants. • Developed design presentations for schematic design/design development and assisted in business development and marketing efforts. -Skidmore Owings & Merrill LLP (SOM)- Project Architect 2011 – 2012 • Worked closely with marketing and legal department to develop RFPs for international competitions, wrote and negotiated contracts and work authorizations for consultants, created project schedules and project budgets in relation to the workforce. Also, assisted clients in creating preliminary project costs and budgets. • Supervised and managed with clients (end users) and design/ technical teams to establish programming and space planning concepts for workplace including development of test-fits, benchmarks and workplace standards. • LEED coordination with consultants and engineers to establish the course and goals for LEED certification of architectural projects; additionally, performed material and building systems research. • Provided guidance and leadership on BIM functions for assigned projects within a business unit or organization. -Arquitectura I Urbanismo- Designer 2003 – 2005 • Residential and corporate commercial design from conceptualization to construction administration. • Created technical and construction details including high-end custom millwork and glass/medal detailing. • Model making, rendering and photo modeling, elaboration of plans for construction permits. -Pladis- Project Leader 2003 – 2004
David Taylor

David Taylor

Facility Services

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-CBRE: Macquarie Account- Global Engineering Lead Jun 2014 – Present -Cardno- Business Unit Manager Feb 2008 – Jun 2014 David Taylor is a Principal and the Business Unit Manager for the Building Services Group which encompasses the Building Services and Facilities Solutions section of the business. David has over 25 years’ experience in the Facility and Building Services field, in both state and national roles. David's Principal Responsibilities include; * Developing & implementing strategies & actions to achieve agreed business targets which include people, clients, growth, quality & safety and performance * Prepare, implement and monitor an annual Business Unit Action Plan * Ensure the business unit undertakes business in accordance with ethical policies and procedures * Ensure key areas of the business including staff development, client management, marketing, business growth, HSE, quality and financial performance are lead and managed * Provide technical advice & leadership to all employees * Recruit & retain key staff
Darren Good

Darren Good

Real Estate

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-CBRE- Global Alliance Director Aug 2019 – Present Regional Alliance Director Jan 2018 – Present -Facebook- DPM May 2017 – Dec 2017 -RBC- Director, Portfolio Strategy EMEA & Asia-Pacific Nov 2015 – May 2017 Director Corporate Real Estate Sep 2008 – May 2017 -Scoot (UK) Limited- IT Manager 2002 – 2004 -Vodafone- Graduate Engineer 1994 – 1997
Kirk Edgar

Kirk Edgar

Facility Services

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-JLL- Workplace Director: Telstra - Integrated Facilities Management Jan 2020 – Present -Airmaster- Account Director Property Services - RMIT University Apr 2018 – Jan 2020 RMIT Property Services is responsible for managing the University’s portfolio of properties, valued at $1 billion and encompassing 131 buildings across all RMIT campuses and sites. The University’s land holding is 75.4 ha (186.3175 acres) Facilities and Asset Management is responsible for the operations, maintenance, functional services, cleaning of RMIT University’s facilities and grounds across the City, Bundoora and Brunswick campuses. -Cushman & Wakefield- National Workplace Manager Property Services - NAB May 2014 – Apr 2018 I managed the NAB Workplace Customer Service account designed to support fixed and agile activity –based work (ABW) environments and drive a unique employee value proposition. This is a significant change program to human centred design and a 'hospitality style' service to achieve a holistic customer journey nationally through 22 buildings (282,000sqm) servicing 24,000 people. Leading the Customer Services Team – Workplace, includes internal and external relationship management, 5 star concierge service, corporate events, space management, cleaning contract management, relocation and churn support, change management, project management, technology help and support, meeting assistance, minor capital works, office equipment and stationary supplies, mail distribution, contract management and food & beverage catering. Key Achievements • Cushman & Wakefield subject matter expert for Workplace customer services. • Consistently achieving 95% customer service satisfaction score. • NAB is rated best workplace in Australia by Building Occupant Satisfaction Survey Australia (a benchmarking tool that ranks top performing office workplaces backed by Sydney Universities) -Edgar Management Services- General Manager | Customer Service Excellence Manager | Property Manager May 2008 – Apr 2014 I established a consulting business providing professional management services including real estate development, soft facilities management and built and managed a portfolio of properties. I was contracted as a customer excellence expert to support IT businesses in customer retention and growth. Key Achievements • Led a significant cultural change and new service delivery program within a resort implementing job re-design, organisational re-structure and a multi-skilling program creating a seamless service. • Financed, designed, managed and sold my own residential strata title development. • Increased customer satisfaction and revenue for a digital marketing company managing highly successful consumer and trade promotions for CCA, Arnotts, BP, CUB, Swisse via SMS, WEB, EMAIL, MAIL and Social Media (Facebook). -EcoPoint Resorts- General Manager Dec 2005 – May 2008 I was responsible for overall resort management; budgeting & forecasting, full P&L accountability, human resources, marketing & promotion to achieve revenue targets and improve the customer experience. Key Achievements • Maximised revenue in low- peak period identifying potential events to attract clientele - 10% revenue increase. • Flexed and managed workforce to seasonal demand achieving staff engagement and stabilisation. • Network growth and positive promotion of resort maintaining positive relationships with National Parks of NSW, local community and resort shareholders – 15% customer growth. -Voyages Indigenous Tourism Australia- Assistant General Manager Jun 2004 – Dec 2005 I was responsible for all front of house areas, food & Beverage operation, cost control, stock ordering, management of VIP guests and functions, supported and planned capital expenditure and maintaining wage cost in line with revenue. I also developed and rolled out extensive customer service training - achieving the highest Positive Guest Survey rating in Ayers Rock Resort. Key Achievements • Ayers Rock Resort Manager of the Quarter 2005. • Introduced customer service training - achieving the highest Positive Guest Survey rating in Ayers Rock Resort. • Introduced up-selling program -Broadwater Hotels & Resorts- General Manager Jan 2001 – May 2004 I had full operational and P&L accountability for multiple strata developed properties. I ensured Owner accounting for rent and expenses was accurate, represented Broadwater Hotels & Resorts at Owner and Board Meetings, provided forecasted revenue and potential owner rent distribution to owners, liaised with potential new owners and provided sale support. -Rydges Hotels & Resorts- Hospitality roles Jan 1990 – Jan 2001 Rooms Division Manager - Rydges Plaza Darwin (Now Crowne Plaza Darwin) | 4 Star, 233 Rooms, 5 F&B Outlets Rooms Division Manager - Rydges Capital Hill |4.5 Star, 185 Rooms, 4 F&B Assistant Manager - Rockman’s Regency Hotel (Now Marriott Hotel) | 5 Star, 185 Rooms, 5 F&B Outlets Duty Manager - Rydges Riverwalk Hotel (Now Amora Hotel Riverwalk) | 4 Star, 93 Rooms, 3 F&B Outlets Banquet Supervisor, Night Auditor - Rydges Parramatta Hotel
Joshua Park

Joshua Park

Real Estate

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-JLL- Senior Director Oct 2019 – Present Digital Solutions, Program Management -Kokomo Solutions- Solutions / Program Advisor Nov 2018 – Present AWS solutions architect, product strategy -Newmark Knight Frank- Application Consultant Apr 2018 – Sep 2019 Integrated Workplace Management System, Lease Administration, Lease Accounting -IBM- Senior Managing Consultant Nov 2013 – Apr 2018 Real Estate Management Technology, Integrated Workplace Management, Smart Buildings, Building Optimization -Deloitte- Senior Consultant Mar 2013 – Nov 2013 Real Estate & Location Strategy, IBM TRIRIGA -Computerized Facility Integration- Senior System Architect Feb 2011 – Mar 2013 Integrated Workplace Management System, IBM TRIRIGA -EXP- Solution Architect Jul 2008 – Feb 2011 Integrated Workplace Management System, TRIRIGA, System Security and Integration, Project Management -Dell- Software Engineer III Jul 2007 – Jul 2008 eCommerce - Order Channel, Product Catalog -Self- IT Solution Consultant Aug 2000 – Jul 2007 Enterprise Application Integration, Business Process Management, Information Security, eCommerce - Order Channel/Product Catalog, Engineering Change Management, Document Management -Intec Group Inc- Project Leader Aug 1997 – Jul 2000 Manufacturing - Automotive and Electronics -United States Marine Corps- Combat Engineer Jan 1993 – Jan 1999
Ben Stern

Ben Stern

Real Estate

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-Newmark Knight Frank- Vice Chairman - Tenant Representation Jul 2003 – Present A top producing agent at Newmark Knight Frank (NKF) specializing in tenant representation throughout Silicon Valley and San Francisco, and assists clients with national and international expansion. -CenterPoint Care Solutions, LLC- CEO/Founder at CenterPoint Care Solutions, LLC Jul 2003 – Aug 2005 Founded and sold CenterPoint Care Solutions, a software company automating the process of locating and transferring patients from hospitals to extended care providers. -Rational Software / IBM- Account Manager at Rational Software / IBM Mar 2000 – Jul 2003 Consistent top performing sales representative leading a team of sales and field engineers to sell and implement development tools for software engineering companies. -Pelican Funding Corporation- Co-Founder / Corporate Development at Pelican Funding Corporation Jun 1997 – May 1999 Performed company acquisitions and created and managed the sales, marketing, and business development operations for Pelican Funding Corp, a finance company performing leveraged buyouts and providing capital funding to the security industry.
Hank Cox

Hank Cox

Financial Services

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-CBRE- Executive Vice President Sep 2014 – Present Working in Financial Services sub market Downtown Denver and Cherry Creek Executive Vice President 1978 – Present Providing 32 years of Real Estate Consulting experience both domestic and globally to Fortune 1000 Companies such as Discover Financial Services, Takeda Pharmaceuticals, WW Grainger, Mosaic, Hershey Foods, Saputo, Barilla and many others. Services provided include, Labor Analyitics, Workplace Strategies, Ecomonic Incentives, Project Management, Transaction Management and Financial Services. -Polaroid- Sales Manager Jan 1974 – Mar 1978 Managed a Midwest Sales Team -Carnation Company- Area Sales May 1971 – Jan 1974 Key Account Sales Cleveland-Akron Area
Nick Brown

Nick Brown

Real Estate

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-JLL- Workplace Occupancy Manager Nov 2019 – Present Workplace Manager Sep 2016 – Nov 2019 -Nelson Alexander Real Estate- Property Consultant Jun 2014 – Feb 2016 -Yale Property Solutions- Sales Consultant Feb 2014 – Jul 2014 As a sales consultant i was on the road after 4 pm everyday. My responsibilities included following primarily following up leads and presenting to prospective clients in there own home. Also lead generation which included promotional material placement. -Onsite Rental Group- Operator Jul 2013 – Jan 2014 -Mr B Screen & Digital Imaging- Screen Printer & Assistant Graphic Artist Aug 2008 – May 2013 Qualified Screen printer. Completed CERT III in Screen printing & Graphic Arts
Christopher Condon

Christopher Condon

Facility Services

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-CBRE/Asset Services- Facility Management Jan 2000 – Present CBRE Manages a total of 250,000 square ft. of office space for a client in Des Plaines Illinois. Been under contract since 1997. -Trammell Crow Company- Facilitiy Management Jan 1991 – Sep 2001 -Laborer's Local 151- Construction Laborer Mar 1988 – Nov 1990 Laborer's local 151 March 1988-November 1990 Assorted construction companies -Heinold Commodities- Mid America Commodity Exchange Oct 1977 – Nov 1987 New accounts department. Trading floor phone clerk. Out trade processing.
Ian Shenton

Ian Shenton

Project Management

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-CBRE- Director - Project Management EMEA | Global Workplace Solutions Mar 2018 – Present Project Director Dec 2015 – Feb 2018 South / South East Asia Regional Project Management Director with JP Morgan Chase -Barclays Investment Bank- Vice President Oct 2013 – Nov 2015 Corporate Real Estate Services, Capital Projects - Regional Head of Commercial -EC Harris- Associate Jan 2010 – Oct 2013 -ISG Asia (Singapore) Pte Ltd.- Commercial Director Jul 2008 – Dec 2009 -ISG Asia (Japan)- Senior Cost Manager Jul 2004 – Jul 2008 -Napier & Blakeley- Senior Quantity Surveyor Dec 2002 – Jun 2004 -Franklin + Andrews- Senior Quantity Surveyor 1999 – 2002
Carl Southern

Carl Southern

Project Management

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-Cushman & Wakefield- Project Manager Apr 2015 – Present -Recon- Project Manager 2014 – Apr 2015 -Diamond Moving- Manager 1992 – 2014
Jessica Hatton

Jessica Hatton

Facility Services

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-CBRE- Facilities Manager Dec 2019 – Present -Colliers International- Facilities Manager Oct 2018 – Dec 2019 -Windgap Foundation- Project Management Nov 2016 – Nov 2017 Contract Role Autonomous role responsible for the overall coordination, implementation, execution, control and completion of specific projects including building developments, building renovations and refurbishment projects. Responsible to facilitate the scope, goals and deliverables, supervise and coordinate stakeholders, manage budgets, resource allocations and timeline and present reports. -Avant Mutual Group Limited- Facilities Management Mar 2014 – Oct 2016 In conjunction with a small in-house Facilities team, there were multiple responsibilities to uphold across the six commercial offices held throughout Australia. Duties included but not limited to the coordination and provision of reactive and proactive cyclical maintenance, WHS policies and procedures, management of fit outs, churns and relocations, oversight and review of national facilities budgets, supervision of national systems and contracts and monthly reporting. -JLL- National Facilities Helpdesk Team Leader - Qantas Account Oct 2012 – Mar 2014 JLL was contracted by Qantas in 2012 to provide a national facilities management service to all of their locations. As the Helpdesk Team Leader I was responsible for solely and manually adding all the Qantas locations, vendors, clients and service level agreements to the property management system, Clarify. The Helpdesk was responsible for logging, managing and invoicing all ad-hoc and preventative maintenance. As the helpdesk manager I had eight direct reports on the 24x7 helpdesk, therefore I was on call 24x7. I was part of the contract set-up, Go-Live date, stabilisation and ongoing management of this national account with responsibilities including but not limited to- - Researching and understanding the new client in order to incorporate their expectations and ideology into the HelpDesk processes - Performing monthly and any requested ad-hoc reporting - Performing 8 direct report performance reviews - Developed and maintained strong professional relationships with client and colleagues throughout all sites - Manipulated the Clarify system to meet the constantly evolving requirements of the client – e.g. Works had to be approved due to budget restraints so Qantas Account Holders and Facility Managers were set up to be vendors, so they could email their approval or rejection - Manage preventative/scheduled maintenance for Qantas site nationally - Hire and train new employees - Contractor Management/Liaison PSC Coordinator Sep 2011 – Oct 2012 The Property Services Centre was responsible for managing the facilities for many large national and international clients. Clients on corporate account included Telstra, Suncorp, CGU, Air New Zealand, UBS and Unisys. The role was to organise all ad-hoc repairs and scheduled maintenance for the properties in all the client’s portfolio. Other components of the job included; following up on work orders daily to ensure completion, daily correspondence with all facility managers, accounts managers, building managers, clients and contractors and the processing/approving of invoices. -Ray White Real Estate, Oatley- Sales Administrator Oct 2010 – May 2011 Promoted to this role in October, 2010 which I took over independently and full time in November, 2010, whilst completing my university studies. I was responsible for the entire administration component of a property sale from the time of listing until the settlement. Duties included but were not limited to, paper work, written and verbal communication, advertising and answering all enquiries when possible if a sales agent was unavailable. -Ray White- Property Manager Mar 2009 – Oct 2010 As a residential property manager organising repairs and maintenance, managing rental arrears, conducting periodical inspections, accounts payable, preparing lease documents, performing lease signings, preparing for the Consumer, Trader and Tenancy Tribunal, designing rental advertising and conducting rental appraisals. As I was highly organised, I was able to achieve this high demanding job on a part time role whilst carrying out my studies. Competent in REST property management system.
Ken Staats

Ken Staats

Facility Services

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-CBRE- Senior Managing Director Jan 2019 – Present Managing Director Oct 2010 – Present Enterprise Facilities Management Leader for Global Workplace Solutions - South Division. Responsible for FM services delivery and associated fiscal reporting for divisional accounts as well as executive oversight of Technical Services Business for CBRE. Provides divisional support for FM & Technical solutions, Business Development and Transition activities. Director, Business Integration / FM Implementation Oct 2010 – May 2013 Provide FM Implementation and Business Development upstream solutions as well as corporate support for Account Transformation and Refresh -EMCOR Facilities Services- Director of Site Based Services Jan 2010 – Oct 2010 Executive leadership for commercial site-based accounts in Western US in Mesa Energy portfoilio. Director Operations and Transitions Feb 2007 – Dec 2009 Executive leadership for Operations and Transitions as related to Site-Based Commercial Accounts. -US Navy- IS / IC Mar 1985 – Mar 2008 Interior Communications technician and Department Lead -J.P. Morgan- Vice President Feb 2002 – Feb 2007 Vice President / General Manager / Asset Manager for large commercial properties in Columbus and Cleveland, Ohio markets. -EMCOR Facilities Services- General Manager Jul 2002 – Feb 2004 General Manager for JP Morgan Chase corporate facilities located in Columbus, OH and West Virginia -JLL- Facilities Manager Jan 2002 – Jul 2002 Faclilty Manager for large commercial Bank One (JP Morgan Chase) portfolio -M2 Realty Corporation- Regional Operations / Leasing Manager Mar 1999 – Mar 2002 Leasing and Property Management for North Florida portfolio retail and office products. -Pro Realty Consultants- Leasing Agent / Property Manager Dec 1995 – Dec 1998 Leasing, Sales, Property Management and Tenant Representation for private investors and large commercial real estate firms
Jess Johnson

Jess Johnson

Real Estate

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-Savills- Head of Cross Border Tenant Advisory - Americas Jan 2018 – Present Jess leads Savills international tenant advisory services for the Americas region, working with Americas-based clients on overseas real estate projects and overseas clients on Americas real estate projects. His cross-functional team ensures every cross-border client receives the firm's best resources in technology, portfolio strategy, and global tenant-focused services. -Savills Studley Occupier Services- Senior Managing Director Apr 2015 – Dec 2017 Jess lead the Savills Studley Occupier Services team in portfolio strategy, mergers and acquisitions advisory, occupancy analysis and forecasting, organizational and process streamlining, and business intelligence and analytics for both public- and private-sector clients. Jess joined Savills Studley through its acquisition of Vertical Integration, a Florida-based full-service real estate solutions company. Throughout his career, Jess has led a variety of initiatives for clients to improve and streamline real estate activity and optimize real estate portfolios. These diverse initiatives have included global real estate process and governance development; portfolio-wide real estate data integration, data visualization, and analytics; M&A advisory on projects in 30 countries; numerous occupancy planning and space utilization initiatives on portfolios totaling more than 8 million SF; more than 1.4 million SF of workplace programming and related occupancy forecasting; and best practices identification on more than 100 construction projects. He has also completed multiple tasks for the General Services Administration focused on streamlining the capital construction program for U.S. courthouses, federal office buildings and land ports of entry. -Vertical Integration, Inc.- Senior Strategy Consultant Apr 2009 – Apr 2015 Team leader for strategic consulting, occupancy analysis, management consulting and real estate business intelligence services. Vertical Integration is a commercial real estate brokerage and consulting firm providing integrated real estate solutions to public agencies and institutions – state, federal, regional and local - as well as private companies. -Hillsborough County- Senior Legislative Aide Jan 2007 – Apr 2009 Specialized in policy development regarding budget, land use and zoning, environmental, and water issues; managed relationships with other elected officials, governments and agencies, community associations, and citizens -Florida Southeast Development, LLC- Director of Finance & Acquisitions May 2006 – Nov 2006 Responsibilities included the financial analysis of properties for possible acquisition, the marketing of condominium conversion projects, and the cultivation of strategic partnerships and relationships. -University of Florida- Special Assistant to the Vice President for Student Affairs Feb 2005 – May 2006 Pursued special initiatives spanning all non-academic student life issues, including long-range and strategic planning for facilities and programs, budget analysis and resource allocation, on behalf of and at the direction of the Vice President. -Emerson Appraisal Company- Appraisal Research Analyst Apr 2003 – Jan 2005 Specialized in commercial real estate including office, industrial, retail, apartments and condominiums, automotive, agricultural, and special-use properties.
Andrew Murphy

Andrew Murphy

Project Management

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-JLL- National Operations Manager Feb 2012 – Present Andrew’s experience includes: • Catholic Archdiocese World Youth Day 2008 sites including Randwick Race Course, Barangaroo and various city sites. Works included management of design and construction including operational activities, construction of the overlay facilities including the construction of the toilets, media stands, stage and altar as well as incorporation of sound and audio facilities throughout the premises. The designs and construction were undertaken with Vatican Security to ensure the facilities were safe and on a program, and even required a test drive of the Popemobile. Managed over a 5 month period, $40m. • KAH Group, 100 William Street, Sydney, executive oversight of base building upgrade to achieve AFSC, also lobby, bathroom and fire stair upgrades, $9.7m • Equal Opportunity for Women in the Workplace Agency, 800sqm, $1.2m • Sydney Opera House, project management for upgrade to achieve Place of Public Entertainment Licence and structural refurbishment works to façade precast panels, $15m • ANZ commercial, retail and business banking capital works program NSW, 100+ projects, $20m across FY12-14 • Ashfield Mall and Castle Towers shopping centres, tenancy coordination services • Wealth Resources, Sydney, high end office fit out, 574sqm, $1.5m • Westpac retail capital works program NSW FY12-14, $15m -Lendlease- Senior Project Manage Jan 2000 – Dec 2011 Last Project; 3 years spent as the Project Director on the Building The Education Revolution for the Sydney Catholic Archdiocese, valued at approx. $300m
Julie Harper

Julie Harper

 

(0)
-JLL- Senior Analyst Lease Admin Sep 2015 – Present -Bank of America- Vice President Corporate Workplace Senior Analyst Jan 2008 – Aug 2015
Ian Gebhardt

Ian Gebhardt

Real Estate

(0)
-JLL- Solutions Consultant 2018 – Present Managing development, implementation, and maintenance of real estate and workplace management systems for SF Bay area enterprise clients. -LinkedIn- Global CAFM Program Manager 2017 – 2018 (Consultant via Cushman & Wakefield) Managing LinkedIn's global CAFM program; partnering with cross-functional teams to refine tools and processes; providing SME analysis on data and architecture; managing update and maintenance projects directing vendor teams; engaging and training stakeholders globally. -Facebook (via Hines Interests LP)- Sr Business Systems Analyst / Project Manager 2016 – 2017 Drove integration of eight corporate systems and teams that were siloed functionally and geographically. Defined and managed requirements and planning for tools managing hundreds of thousands of assets for diverse users globally. Oversaw vendor research, assessment and RFP efforts to license, implement and maintain software to greatly increased efficiency and scalability of management of corporate client projects and resources. -ChangeNexus- Program Manager 2015 – 2016 Startup experience managing cross-functional responsibilities ranging from development iterations, to QA/QC and issue tracking, to channel partner strategy, to PR campaigns, to legal compliance, and more… plus the tools/software enabling each discipline. -Google (via BRG Inc)- Business Systems Analyst 2011 – 2014 Managed Google's IWMS (Integrated Workplace Management System) program, working with cross-functional business and technical teams to distill, prioritize, and build as-is and to-be processes and functionality. Managed global projects and processes as an SME providing gap analysis, XFN planning and execution, stakeholder engagement and creating new standards, tools, and workflows. Drove integration efforts across Google corp systems, increasing systems serviced by 200%. -Washington State Department of Personnel- Information Technology Intern Jun 2008 – Sep 2008 Coordinated a project with DOP payroll team leaders to assess, improve, and document processes for maintaining/upgrading statewide SAP payroll systems with minimal end-user impact. -Polis Political Services- Database Analyst Jun 2007 – Dec 2007 Helped analyze and maintain MS Access and SQL based databases of voter/polling information and campaign contributions. Also troubleshot and solved a variety of computer system problems.
Aleksandra (Makra) Wright

Aleksandra (Makra) Wright

 

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-JLL- Account Manager Nov 2017 – Present Flight Centre Account -CBRE- Facilities Manager Nov 2015 – Oct 2017 State Street Bank -Cushman & Wakefield - Formerly DTZ- Transition Manager May 2014 – Oct 2015 Westpac Bank Account -JLL- Workplace Manager Sep 2012 – May 2014 ANZ Account Facilities Coordinator Nov 2011 – Sep 2012 -Forever New Clothing Pty Ltd- Customer Service Jan 2009 – Oct 2011 -David Jones- Customer Service Representative Jan 2008 – Aug 2009
Pat Rice

Pat Rice

Project Management

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-CBRE- INTERVIEWER/ HR Talent Acquisition -CRE (Project Management) Nov 2014 – Present CBRE Group, Inc. (NYSE:CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2017 revenues of $14.2 billion and more than 80,000 employees , excluding affiliate offices). The Company serves real estate owners, investors and occupiers through approximately 350 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting. Currently, I provide full-cycle recruiting services to CBRE's Project Management Line of Business. CBRE maintains the largest network of professional real estate project managers in the world. Our unmatched geographical coverage, combined with our optimized service delivery process, enables us to plan and execute a full suite of project management services for both users of and investors in commercial real estate. Please visit our website at www.cbre.com. For job opportunities: www.cbre.com/careers http://diversity.cbre.com/ -CHRISTUS Health- Interviewer/Sr. Corporate Recruiter, Clinical/Non-Clinical (Interim) May 2014 – Oct 2014 Christus Health is an international Catholic, faith-based, not-for-profit health system comprising almost 350 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures. Christus employs approximately 30,000 people and has more than 9,500 physicians on facility medical staffs who provide care and support for patients. Christus Health is listed among the top ten Catholic health systems in the U.S. Contractor for the Irving-based Talent Acquisition team. Recruiting all levels of healthcare talent within the Christus Health System. Ranked among the top 10 Catholic health systems in the United States by size, the CHRISTUS Health system includes more than 40 hospitals and facilities in seven U.S. states and six states in Mexico, with assets of more than $4.6 billion. -ReachLocal- Interviewer/ Leadership Recruiter (Online Marketing & Advertising Recruiter) May 2011 – Jun 2012 ReachLocal brings order to the fragmented local Internet by connecting advertisers, publishers, and creative solutions providers together on one platform. Wherever customers are online, ReachLocal helps businesses find them with the broadest reach of local digital media, a dedicated force of local Internet Marketing Consultants, and technology that continually optimizes results. With the broadest ties to search engines, site networks, new media and solutions providers, ReachLocal is the one platform that brings the whole local Internet in reach. ReachLocal ranks No. 1 on the 2009 Deloitte Technology Fast 500 – an annual ranking of the 500 fastest growing technology, media, telecommunications, and life sciences companies in North America based on percentage revenue growth over five years (2004 – 2008). Inc. magazine ranks ReachLocal No. 39 on its 2009 annual Inc. 500 list!! Consistently exceeded my recruiting goals and hiring quotas. Key point of contact for all corporate decision makers as well as candidates. In this role I reported to the CSO & Director of Recruiting while managing direct relationships with Area Directors and Regional Sales Managers in 16 cities throughout the U.S. -Pye Legal Group- Business Development/Associate Recruiter (Legal Executive Search) May 2010 – Jan 2011 Pye Legal Group is a full service executive legal search firm. Pye Legal Group is a premier, full-service legal search firm. They routinely handle searches in all practice areas for leading corporations and law firms that need lawyers, paralegals, and other legal professionals, including compliance and risk managers. They approach each search as a strategic partnership between our firm and your firm or company, and our boutique firm approach empowers Pye to tailor our strategy to yield the best results. Their expertise includes permanent, contract, and e-discovery placements. Although Pye is located in Texas, they have experience placing legal professionals in cities nationwide. Patrice joined Pye to devote her time and experience to the e-discovery line of business. Previously she was a successful litigation paralegal practicing in various areas such as corporate, criminal, medical malpractice, and PI, etc. She later went on to start her career in legal search assisting with business development and placing legal professionals @ #MLA. Unfortunately one of Patrice's children suffered a severe brain injury during her time @ #PyeLegalGroup and her time at the firm was cut short. All Glory to God Patrice's daughter is fully recovered and doing much better today! -Major, Lindsey & Africa- Business Development Administrator/Sourcer (Legal Executive Search) 2008 – 2010 Major, Lindsey & Africa matches law firms and corporations with the world’s most talented lawyers and legal professionals. We partner with our clients to truly understand their needs and identify opportunities that will result in success, adding tremendous value to both our lawyers’ careers and the organizations that benefit from their strengths. With robust legal networks, valuable relationships, extensive experiences and expert insights, each of our legal search consultants brings unparalleled knowledge and expertise to the industry. This unique mix of qualities — and the fact that most of our legal recruiters are lawyers themselves — is why Major, Lindsey & Africa has remained the global leader in legal search and talent management Patrice held a hybrid role responsible for new business development and office administration for Dallas/SW Region. Identified and support all searches in the In-House, Partner & Associate Practice groups. Utilized market mastery methodology such as cold calling, database searches, and branding/social networking to identify and help secure new GC (General Counsel), AGC (Associate General Counsel), and various levels of attorney and legal support searches. Key accounts include companies such as Fluor, Dean Foods, Bell Helicopter, Game Stop and Haynes & Boone LLP. -Turley Law Firm- Law Clerk Nov 2002 – Dec 2005 First professional job.
Mike Sample

Mike Sample

Real Estate

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-JLL- Executive Vice President Oct 2019 – Present Specializing in representing technology companies with their real estate requirements throughout San Francisco and across the World. -Newmark Knight Frank- Senior Managing Director Dec 2011 – Sep 2019 Real estate for the tech & VC community. -Salesforce.com- Corporate Sales Jun 2010 – Dec 2011 Tech & Media focus throughout the San Francisco Bay Area.
Marilynn Dawson

Marilynn Dawson

Facility Services

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-CBRE- Regional Facilities Manager Oct 2015 – Present Florida Micro Region Manager - Johnson & Johnson sites -Eola Capital / Liberty Property Trust / Commonwealth Commercial/Fairlead- Property Manager Apr 2007 – Jul 2014 Managed 950,000sf of critical environment, call centers, office buildings and industrial space. Maintained certificates of insurance, vendor contractor services, supervised Engineers and Day Porter staff, Accounts receivable. Accounts payable, property inspections, project management during build out, created budgets, monthly financial reporting & cash flow analysis, oversee all aspects of property management for properties, oversee construction build outs/space renovations Same as previous positions below, but in greater capacity -CB Richard Ellis- Facilities Manager Jul 2005 – Apr 2007 Provide property/facilities oversight for 19 WAMU sites in several states including large call centers and critical environment sites. Manage vendor services Monitor work orders for completion & client satisfaction Liaison between Client and Landlord Operations and Capital budget development Monthly Financial reporting Property inspections Project Management -Phillips & Company- Property Manager Mar 2003 – Jul 2005 Manage 6 office parks over 1.5 million sq. ft. (office & flex space); including critical environment site. Supervise 3 maintenance technicians Oversee all aspects of property management for properties Leasing Oversee construction build outs/space renovations -Grubb & Ellis Management Services, Inc- Assistant Property Manager Dec 1999 – Feb 2003 Assist General Manager in supervising over 500,000 SF of office space * Accounts payable, accounts receivables, bank deposits and reconciliation * Preparation of monthly financial reports * Local branch office HR Coordinator * Prepare notification of default, increases and other correspondence to tenants * Prepare Lease abstracts for new tenants * Generate tenant-requested work orders and follow-up with tenants * Supervise 4 building engineers * Negotiates service contracts -US Army Reservist- Specialist Oct 1994 – Feb 2003 Medical Lab Specialist -Liberty Property Trust- Administrative Assistant Jun 1998 – Dec 1999 Accounts Receivable * Drafted contracts * Maintained insurance certificates * Provided clerical and secretarial support to Property Management and Marketing Dept. * Other responsibilities included drafting correspondence, coding and processing of invoices and reduced AR by 80% * Provided support for Vice President and Marketing
Heather Christensen

Heather Christensen

 

(0)
-CBRE- Work Order Manager Nov 2019 – Present Microsoft North Campus Facilities Coordinator. 2x RISE Award Winner, Quarterly Applause Award for Outstanding Customer Service. Facilities Coordinator Jul 2015 – Nov 2019 Microsoft North Campus Facilities Coordinator. 2x RISE Award Winner, Quarterly Applause Award for Outstanding Customer Service. Business Services Administrator Jan 2014 – Jul 2015 Tenant Services, Microsoft Campus -SBM Site Services- Administrative Assistant Jun 2008 – Dec 2013 Tenant Services, Microsoft Campus
Linda Lee

Linda Lee

Real Estate

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-Bridge Commercial Real Estate / Bridge Office- Area Property Manager May 2018 – Present -Transwestern- Property Manager Oct 2012 – Present Transwestern is a privately held real estate firm specializing in agency leasing, property and facilities management, tenant advisory, capital markets, development, research and sustainability. The fully integrated enterprise leverages competencies in office, industrial, retail, multifamily and healthcare properties to add value for investors, owners and occupiers of real estate. Transwestern facilitates better decision-making for clients by combining penetrating local market intelligence and macro-market research through its affiliate, Delta Associates. Transwestern has 33 U.S. offices and assists clients through more than 180 offices in 36 countries as part of a strategic alliance with Paris-based BNP Paribas Real Estate -Colliers International- Assistant Property Manager Aug 2007 – Oct 2012 Property Management Team for a 5 building, 550,000 SF, Office Building in Lincolnshire. -Century 21- Real Estate Broker Aug 2005 – Aug 2007 Residential Real Estate Broker
Thomas Ruscitti

Thomas Ruscitti

Real Estate

(0)
-Newmark Knight Frank- Senior Managing Director Dec 2009 – Present GCS Great Lakes and Central US Lead - Capital Deployment Governance -TMR Advisory, LLC- Owner 2008 – Present -Mobilitie, LLC- Vice President Strategic Programs 2006 – 2008 -Deloitte & Touche LLP- Senior Manager - Financial Advisory Services 2000 – 2006 -Jones Lang LaSalle- Manager - Development Management 1998 – 2000 -Perkins + Will- Associate - Architect 1996 – 1998
Stephen Levine

Stephen Levine

Real Estate

(0)
-Savills- Corporate Managing Director 2019 – Present -Savills Studley- Managing Director Aug 2012 – Present -Biscayne Atlantic- Principal Dec 2011 – Aug 2012 Biscayne Atlantic, a privately-held, boutique commercial real estate firm hq'd in South Florida, is an active investor of distressed/opportunistic assets for its own account and also offers a broad array of 3rd party real estate services including tenant representation, property management and leasing, advisory/brokerage and capital raise services. -Atlantic | Pacific Real Estate Group- Director Apr 2010 – Dec 2011 -Turnberry Associates- Vice President/Office Division 2007 – 2010 -Studley- Managing Director Apr 2001 – Apr 2007
Brian White

Brian White

Facility Services

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-CBRE- Regional Operations Dec 2017 – Present Global Workplace Solutions – Americas: Providing direct implementation and oversight of IFM services for Johnson and Johnson Family of Companies. Facilities Manager Sep 2015 – Dec 2017 Global Workplace Solutions (GWS) - Americas: Operating and maintaining a mixed use facility comprised of Administration, R&D, and Manufacturing for McNeil Consumer Healthcare -JOHNSON CONTROLS Inc. Building Efficiency- Operations Manager Oct 2011 – Sep 2015 Global Workplace Solutions - Americas: Operating and maintaining a mixed use facility comprised of Administration, R&D, and Manufacturing for McNeil Consumer Healthcare. Regional Operations Manager Jul 2010 – Oct 2011 Global Workplace Solutions - Americas: Providing maintenance services and operational support to manufacturing facilities in Texas, Pennsylvania, Illinois, and New Jersey for Mars Snackfood. Facility Manager Apr 2009 – Jul 2010 Global Workplace Solutions - Americas: Operating and maintaining 60 retail and mixed use properties for TD Bank Financial Group in Pennsylvania and New Jersey. • Present proven facility management leadership skills while conducting direct day to day full service property management. • Develop and maintain constructive relationships with clients. Conduct customer meetings regarding property profiles, site inspections, facility audits, work-orders, Progress reports, and other related information. • Mentor JCI Technicians and vendors: Ensure a full understanding to contract deliverables and Service Level Agreements (SLA’s), provide technical assistance and planning, and review work-order resolutions. • Startup and demobilization of new and or released facilities. • Demonstrate the ability to offer alternate solutions while considering cost, quality, viability, and safety. • Establish and maintain vendor relationships to ensure quality services and products are being delivered within scope at competitive prices. • Ensure that all facilities and personnel comply with environmental health and safety procedures, in addition to local, state, and federal regulations.
Stephen Brooks

Stephen Brooks

Client Services

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-CBRE- Vice President, Client Solutions - Commercial Management, Pricing - Global Workplace Solutions Sep 2015 – Present Responsible for pricing, growth, risk management and profitability performance of $4.0B Americas GWS portfolio. Leads Commercial Management team to improve pricing and commercial development processes delivering exceptional outcomes for clients. -Johnson Controls- Strategic Marketing and Product Management, Global Finance Director Sep 2014 – Sep 2015 Responsible for financially leading the market strategy, competitive positioning, value proposition and product commercial models for $4.2B Global Workplace Solutions business. Partner to drive innovation and new product development, including market-facing technologies and vertical market specialist solutions. P&L responsibility for Real Estate Services, Consulting Services, Workplace Technology, Global Projects, and Energy Solutions. Trusted advisor to VP of Strategic Marketing and Product Management. Global Commercial Director - Business Development Feb 2011 – Sep 2014 Responsible for building and leading the Global Solutions and Business Development commercial team to drive business growth and expansion opportunities in the Americas, EMEA and Asia Pacific regions. Lead target generation, evaluation and pursuit for global IFM Outsourcing to Global 1000 companies. Ensure a globally consistent commercial approach to drive profitable business. Work to deliver best-in-class solutions, modeling and deal structures to drive value for clients and shareholders. Serve as key partner of VP Global Sales and Client Solutions to deliver transformational global processes and define go-to-market strategies. -Aon Hewitt (Hewitt Associates)- Director of Finance, CFO - Emerging Markets / Mid-Market Oct 2008 – Dec 2010 Responsible for P&L management of $90M Mid-Market Benefits and $140M Emerging Markets divisions delivering HRO Health and Welfare (H&W), Defined Benefit (DB), Defined Contribution (DC), Absence Management (AM) and 9 value-added products to Fortune 500 companies. Recruited staff and built team of finance professionals and served as trusted advisor to 2 General Managers – SVP’s. Director of Finance, CFO - Global Real Estate Mar 2008 – Oct 2008 P&L management of annual $200M Global Real Estate, $16M Security Risk Management, $28M Site Services, $8M Strategic Sourcing and $40M capital plan. Responsible for evaluating new market opportunities and global space strategy in key business areas. European Benefits Finance Leader Feb 2007 – Mar 2008 On expatriate assignment, responsible for US$90M Pension and Flexible Benefits Administration business serving the UK, Netherlands, and Switzerland. Established near shore service delivery operations in Krakow, Poland. Led and presented to Hewitt CEO a cost baseline and profitability measurement analysis of 122 UK Benefits clients in preparation for Operations Transformation and turn-around program that was deployed and decreased operating loss from -$40M to -$8M in 2 years on sustained revenue. Finance Manager - BPO / Benefits Outsourcing Jun 2004 – Feb 2007 Led Financial Operations FP&A for combined $121M HR BPO Business Units supporting delivery of Workforce Management, Payroll, Finance and Accounting, Customer Service, Learning, and Benefits for 12 clients. Accountable for financial management of $52M Benefits and $22M Consulting revenues comprised of 50+ clients in the Enterprise and Client aligned delivery model. Responsible for Exult's Operations IT FP&A and capital planning. -CSC- Senior Finance - Manager Mar 2003 – Jun 2004 Managed Global Infrastructure Services (GIS) operating budget of $175M North America, $45M EMEA and $30M APAC for Nortel Networks account. Led and developed 7 member Capital and Labor Management team in planning, reporting and forecasting $210M global budget. Senior Functional Manager Dec 2000 – Mar 2003 Responsible for team of 30+ Financial Startup and Operational Solutions professionals in the transition of IT Outsourcing contracts focused on delivering Account Management, Labor, Asset Management, Billing, Program Control and Budgeting capabilities to newly established account teams. Senior Financial Analyst Feb 1999 – Dec 2000 Responsible for implementing SAP based Client Billing System for Pratt & Whitney US, United Technologies Corporation, Pratt & Whitney Canada, BAE Systems, County of San Diego, Oxford Health, and Saturn IT outsourcing accounts. Trained 300+ new employees in real time accounting and time management systems. -Andersen Consulting (Accenture)- Financial Analyst Aug 1997 – Feb 1999 Managed FP&A for Global Services Organization / Business Practices for combined $130M Northeast (New York Metro, Boston, Hartford) and Southeast (Atlanta Metro, Florida, Carolinas, and Washington D.C) locations. -Horizon Bank- Banking Officer - Branch Manager Jun 1995 – Aug 1997 Responsible for sales, deposit growth, and banking center operations for 3 sales offices (LaPorte Banking Center, Franklin Square Corporate Office and Valparaiso Banking Center). Managed 40 Customer Service, Teller, and Vault operations employees. Originated, reviewed and approved consumer and commercial loans exceeding goals of $12.3M.
Ann Clarke

Ann Clarke

Design

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-Claremont- Deputy Managing Director Jul 1989 – Present I joined Claremont as a designer in 1989, became an associate director in 1993 and one of the largest shareholders following the management buy-out of the founders of the company in 1996. We have established a strong design lead for the business, building a team of interior specialists striving for excellence in workplace design, including a successful workplace consultancy offering. We have a design studio of 26 professional interiors designers, architectural technicians, graphic designers and workplace consultants. We often act for clients seeking to relocate, re-evaluate their property portfolio, or re-align their existing workplace with their business objectives. With over 38 years in the industry I have a clear understanding of the challenges faced by organisations going through change and how to create great places to work.
Marko Radonjic

Marko Radonjic

Architect

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-Tehpro d.o.o.- Architect Dec 2009 – Present -essebi engineering- Architect Dec 2009 – Apr 2010 Project Architect -IASMO - Royal Montenegro- Architect May 2007 – Sep 2009 Project Architect
Diane Loud

Diane Loud

Business Development

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-JLL- Manager, Learning and Development and Knowledge Management Jan 2019 – Present Manager, Learning and Development and Knowledge Management Jan 2019 – Present -Beth Israel Deaconess Medical Center- Program Manager, Workforce Development Jul 2018 – Jan 2019 -Liberty Mutual Insurance- Associate Program Manager, Corporate Learning and Development Mar 2017 – Jun 2018 • Establish and monitor a defined professional development curriculum, identifying role-specific job capabilities through detailed job analysis and needs assessment, creating robust development roadmaps and connecting to Liberty’s Talent Management Practices • Partner with business leaders and HR professionals to identify and prioritize current skill gaps within Talent employees and develop resources to close gaps, using proven adult learning theory and driving towards business goals • Establish communication channels to target audiences, including online learning community and monthly Community of Practice calls • Facilitate in-person and virtual live learning sessions • Evaluate effectiveness of development programs, reporting evaluation findings to senior management and HR and making continuous improvements -Boston Medical Center (BMC)- Senior Manager, Organizational Effectiveness Jan 2016 – Mar 2017 Promoted three times and role expanded to take on increasing responsibility for key workforce, organizational and leadership development initiatives. Partner with business line leaders and HR Business Partners to identify performance gaps and design customized learning solutions and process improvements. Responsible for individual contributor, emerging leader and management development. Responsible for enterprise-wide employee engagement survey, including coordination of survey efforts, reporting of data and recommendations for action to senior management and CEO. Senior Organizational Effectiveness Specialist Jan 2014 – Jan 2016 BOSTON MEDICAL CENTER, Boston, Massachusetts 2009 - 2017 Senior Organizational Effectiveness and Workforce Development Specialist (1/2014 – present) Organizational Effectiveness Specialist (10/2010 – 1/2014) Workforce Development Coordinator (11/2009 – 10/2010) Promoted twice and role expanded to take on increasing responsibility for key workforce, organizational and leadership development initiatives. Partner with business line leaders and HR Business Partners to identify performance gaps and design customized learning solutions and process improvements. Organizational Development • Conduct annual Employee Engagement Survey, driving participation rates and commitment indicators each year through education and communication strategies • Used a disciplined process including interviews and focus groups to uncover gaps in performance and recommend appropriate solution • Assist Employee and Labor Relations staff with investigations, grievances and conflict resolution • Propose and pilot strategies for improved onboarding processes to decrease first-year termination rates • Train and coach subject matter experts on presentation skills, creating expanded cadre of facilitators for learning programs Leadership Development • Supported the launch and implementation of Management Development program for 400 leaders by developing and delivering a series of interactive workshops on topics including Communication, Performance Management and Problem Solving and Diversity. • Coach leaders on managing and developing staff in a complex labor environment • Created leadership development track for new and aspiring supervisors and managers, customizing learning programs and creating peer support Organizational Effectiveness Specialist Oct 2010 – Jan 2014 Increase employee engagement and drive organizational performance through management development, training, consultation to and action planning with individual departments. Design and deliver learning programs for hospital employees, including New Employee Orientation, Managing a Diverse Workforce, Hiring and Selection, Performance Management, Communication Skills for Managers and Coaching/Feedback. Connect hospital employees to educational and training resources within the medical center and through outside training and education partners, including oversight and administration of $355,000 Tuition Reimbursement and Continuing Education program. Co-chair Patient Family Advisory Council, which seeks to incorporate feedback and priorities from patients and their families in order to create a culture of excellence and world-class care. Workforce Development Coordinator Nov 2009 – Jan 2011 Workforce Development • Secured $275,000 in workforce development grants to create trainings for front-line staff to improve the patient experience • Collect and analyze metrics for continuous quality improvement of workforce and professional development programs • Lead the Training and Education Committee comprised of hospital and union leadership to identify industry trends and future workforce needs, and to secure resources to develop staff into roles which fulfill these needs • Manage a $500k education budget, ensuring funds are used appropriately to support staff development and organizational talent needs -School & Main Institute- Senior Project Director Sep 2008 – Nov 2009 -ICI/UMass Boston- Training Associate May 2006 – Sep 2008
Rocky Marrero

Rocky Marrero

Real Estate

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-Cushman & Wakefield- Account Director Nov 2019 – Present Responsible driving exceptional service delivery, ensuring account profitability and delivering high client satisfaction. Manage a property portfolio of over 11 million square feet across multiple regions in the United States. Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives. Establish and implement the overall vision, strategy and performance metrics to the applicable service lines. Responsible for revenue generation, account P&L management, profitability and overall financial performance. Manage an organization of 200+ employees. Account Director Mar 2019 – Nov 2019 Responsible driving exceptional service delivery, ensuring account profitability and delivering high client satisfaction. Manage a property portfolio of over 3.5 million square feet that includes Facilities Management, Transaction Management and Lease Administration. Have overall profit and loss responsibilities while leading a team of 30 + professionals. Responsible for all TJC compliance efforts in our assigned portfolio. Director Workplace Services - Americas Apr 2017 – Mar 2019 Responsible for the day-to-day management of the Americas facilities management service delivery team and the technical/critical environments support staff. Lead all aspects of a ~25 country FM service delivery model and ensure overall adherence to SLA s, and KPI s while maintaining a high-level of client satisfaction. Oversee Workplace Operations, including: Facilities Management, Technical Services, and Energy Management. -Metropolitan Transit Authority of Harris County- Vice President Facilities May 2008 – Apr 2017 Vice President Facilities responsible for the Operations of more than 30 million square feet of both office, industrial, and public properties in the Houston Regional Area. Responsible for the operations, maintenance and repair of all existing METRO operating, support, public and rail facilities as well as the Development and implementation of the five-year program for Facilities Maintenance, including budget and logistics requirements, training, and schedule of events. Manage a department of 160+ employees. -Dell- Campus Facilities Manager Jul 2006 – May 2008 Campus Facilities Manager responsible for the overall Operations of more than 2 million square feet of office and manufacturing properties in the Central Texas region. Also responsible for the operation and maintenance of Dell's most critical Data Centers. Provide safe and effective workplaces for the employee's served at the operating company's headquarters, while also safeguarding and maintaining the company's assets. Manage outside vendors for delivery of building and building systems maintenance. Manage both operating and capital budgets for the portfolio of facilities.
Grant Hyndman

Grant Hyndman

Facility Services

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-CBRE- Alliance Director APAC Aug 2019 – Present Director Global Operations Jan 2019 – Jul 2019 -Campus Living Villages- General Manager Asset and Facility Management ANZ Sep 2018 – Jan 2019 General Manager Asset & Facility Management AU Jul 2017 – Sep 2018 -Programmed Facility Management- Executive General Manager Feb 2017 – Apr 2017 -Cushman & Wakefield- Senior Managing Director - West Coast USA Jun 2015 – Feb 2017 Managing Director - APAC Apr 2013 – May 2015 Executive Director - Facilities and Property Management, Asia Pacific Dec 2011 – May 2013 -CBRE- Director FM Operations APAC Sep 2010 – Dec 2011 Associate Director Feb 2010 – Sep 2010 -Five D- Alliance Manager Oct 2007 – Jan 2010 -Sodexho Altys- Regional Manager Dec 2001 – Aug 2006 -Johnson Controls- Business Unit Manager - Service Jan 2000 – Nov 2001 -Group 3- Director / NSW State Manager 1995 – Jan 2000
Christopher Wynn

Christopher Wynn

Recruitment

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-CBRE- Director Of Operations, Bay Area Feb 2019 – Present Northwest Regional Manager, Office Services Sep 2014 – Feb 2019 Office Operations Manager - San Francisco, Peninsula, & East Bay offices Jun 2011 – Sep 2014 -IKON Office Solutions- Senior Multi-Site Operations Manager (IAM-2) Oct 2000 – Mar 2010 Provided multi-site operations leadership to 45+ business services employees assigned to client law firms and Fortune 500 companies representing a wide variety of industries. Direct responsibility for mentoring and managing 10 site managers while simultaneously cultivating key client relationships. P&L management of $2.5 million in annual services revenue. • Presented weekly, monthly, and quarterly business reviews to key clients, assessing: client satisfaction, key performance metrics, service level agreement compliance, and customer return on investment. • Created and monitored weekly action plans with direct report site managers to drive accountability and continuous improvement. Developed managers through goal setting, individual development plans, coaching, and mentoring. • Conducted quarterly site audits, holding all managers accountable to meeting and exceeding site certification standards. • Developed and implemented customer renewal strategies with sales and operations teams, successfully retaining and renewing 100% of assigned accounts throughout an eight-year tenure in the role. • Leveraged internal and external resources to identify, recruit, and on-board high caliber associates. Built a continuous pipeline of candidates through succession planning, referrals, networking, and targeted searches. • Actively pursued account expansion opportunities, helping grow revenue in key accounts while managing expenses effectively in all assigned accounts. • Turned around the operations of the company’s largest managed services account in the Bay Area, leading to a contract renewal that secured $10.8 million in services revenue over a 36-month contract. • Consistently met or exceeded incentive plan targets for revenue, profitability, collections, client satisfaction, and operational audit compliance within assigned account base throughout an eight-year tenure in the role. Operations Manager, San Francisco Jan 2007 – Jul 2008 Managed a business segment that grossed $10 million in annual services revenue. Provided functional leadership to 120 managed services employees assigned to 22 major law firms and corporations in San Francisco. Direct leadership, training, and development of six direct reports including: three integrated account managers, two senior site managers, and one billing coordinator. • Coached and mentored management team to achieve service level agreement compliance, continual process improvement, customer satisfaction, and financial targets for all assigned accounts. • Provided operations expertise and consultation to sales executives in support of new business proposals and RFP responses. Assisted in the preparation of written proposals, reviewed and approved preliminary pricing, and validated proposed technology, staffing, and service delivery plans. • Developed and implemented account renewal action plans with cross-functional department leaders, successfully renewing 97% of accounts under my responsibility. • Team achievement of the # 1 Stack Ranking out of 13 Managed Services marketplaces in the West Region based on over-achievement of financial targets while attaining the highest area certification score in the region, FY2008. Site Manager Jul 1999 – Oct 2000
Hannah Potter

Hannah Potter

Real Estate

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-Newmark Knight Frank- Director Oct 2012 – Present -Hughes Investments- Intern to VP Development May 2011 – Aug 2011
Candice Hanrahan

Candice Hanrahan

Real Estate

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-JLL- National Account Manager Nov 2014 – Present State Portfolio Manager - ANZ Commercial Aug 2013 – Nov 2014 Manage a team of 7, overseeing the delivery of ANZ's commrecial leased properties - including GM role over 55 Collin Street, Melbourne. Senior Property Manager - ANZ Account May 2010 – Jul 2013 Senior Property Manager at ANZ Centre - Docklands Melbourne, being the largest single tenant occupied building in the Southern Hemisphere. I managed a team of up to 6 delivering ANZ's Workplace delivery including assisting in the the roll out of Activity based Working. -Colliers International- Property Manager May 2009 – May 2010 -Woolworths- Retail Property Manager Mar 2007 – May 2009 -AMP Capital Investors- Commercial and Industrial Property Manager 2002 – Mar 2007
Grant Zamudio

Grant Zamudio

Broker

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-Colliers-International- Global Real Estate Broker Jul 2014 – Present I joined Colliers International and the Occupier Services Group to assist start-ups, mid-sized and established companies make informed real estate decisions. Colliers is a worldwide organization with over 550 offices around the globe. We are able to help companies with all of their real estate needs. Some of our service lines include brokerage (leasing & sales), workplace strategy & consulting, construction management, data center leasing and advisory, facilities management, GIS mapping , and much more. Give us a call and I am sure we can help. -CBRE- Project Manager - LEED AP ID+C Jul 2013 – Jul 2014 I was a project/construction manager for CBRE in Silicon Valley. I pride myself on my network of contractors, architects, and various subcontractors, my cost-saving abilities, and my attention to detail. I have experience with the following: DETERMINING PROGRAM REQUIREMENTS - I can create a feasibility study with preliminary estimate & schedules. PREDESIGN SERVICES - I can outline facility specifications, perform site evaluations, select the design and construction team, and develop pre-construction schedules. COORDINATION OF FF&E - I can coordinate the delivery and installation of a furniture system as well as security, furniture, telecom, and equipment. I can manage the actual move as well. CONSTRUCTION ADMINISTRATION - For an on-time/on-budget project, it requires the coordination of permits/contracts/insurance, weekly team meetings, detailed construction schedules, cost controls, submittal reviews, invoicing, quality control, progress documentation, & change order review. I am proficient in all of these categories. CLOSE-OUT - I can close out a project and secure a certificate of occupancy. This includes securing the final building permit, lien releases, and building operation/training & start-up manuals. -McLarney Construction, Inc.- Sales and Project Management - LEED AP ID+C Aug 2010 – Jul 2013 - Created multi-building cost & scheduled analysis for clients & brokers to help ensure proper building selection. - Very proficient in construction estimating for office & R&D projects. - Managed and successfully delivered multiple office & R&D projects throughout the Bay Area & San Francisco.
Mike Washington

Mike Washington

Financial Services

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-CBRE- Strategic Sourcing Director Dec 2017 – Present -EFG Companies- Vice President of Finance Sep 2015 – Dec 2017 -Novation- Sr. Director Operational Finance Nov 2013 – Sep 2015 -CBRE- VP Information Technology Jan 2012 – Nov 2013 -Fujitsu America- Controller & Vice President of Finance - ITS Jul 2009 – Sep 2011 -Alliance Data- Controller, Information Technology Jan 1997 – Jun 2009 -JCPenney Business Services- Accounting Manager, IT 1992 – 1996 -JCPenney Company- Area Manager, Salt Lake City Accounting 1988 – 1992
Tina (Pearlman) Miller

Tina (Pearlman) Miller

 

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-Cushman & Wakefield- Facilities Management Sep 2018 – Present -CBRE- Regional Facility Manager May 2008 – Sep 2018 Manages multiple functions of building operations and maintenance of facilities within a campus and region.- CBRE has been recognized as a top three outsourcing services provider in the world, and is once again the highest-ranked commercial real estate services company, according to the International Association of Outsourcing Professionals’ (IAOP) Global Outsourcing 100©. CBRE is the first commercial real estate services firm to be ranked in the top three. -ADP- Facility Manager Jun 2006 – May 2008 Managed multi-state portfolio of commercial properties. Responded to tenant needs, ensured that administrative and building technical staff resolve problems promptly. Ensured that services were provided in compliance with policies, procedures, regulations and contractual obligations and standards. Implemented regular property inspections and made recommends and/or alterations, maintenance and reconditioning as necessary. Supervised vendor services. -Duckworth Realty, Inc.- Facility Manager Jan 2000 – May 2006 Duckworth Realty, Inc. is a full service commercial brokerage and management firm developing and managing over 1.9 million square feet consisting of both office and retail space. Facility Manager for multiple properties located in the Metro Area also operated as the company's Asset Manager for third party contracts. -Remax Alliance- Real Estate Agent Jun 1991 – Jan 2006 Provided Brokerage services. Leased property, including qualifying and showing space to prospective tenants, and negotiating new leases and lease renewals. Coordinated tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department. Acted as primary contact with property owners to ensure that objectives were met.
Jenny (Boggs) Hannon

Jenny (Boggs) Hannon

 

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-JLL- Commercial Property Manager Mar 2018 – Present Workplace Manager Apr 2016 – Present Assistant Workplace Manager Feb 2015 – Present -Melbourne Real Estate- Property Management Assistant Aug 2014 – Jan 2015 -Williams Batters Real Estate- Leasing / New Business Consultant Feb 2014 – Aug 2014 -Merchant Lettings- Contracts Assistant Jun 2011 – Sep 2011 • Flexibility in working with a variety of computer programmes including WINMAN and Microsoft applications • Liaising with landlord and tenant • Drafting and finalising leases • Co-ordinating and co-operating with various tenants • Dealing with enquiries efficiently • Arranging viewings • Handling of registration fees and rent -Merchant Commercial- Assistant Surveyor Jun 2010 – Jun 2011 • Shadowing and assisting a highly experienced Senior Surveyor • Negotiating with landlords and tenants • Arranging and carrying out viewings • Measuring & inspecting properties, including drafting accurate floor plans/ sourcing existing plans • Producing valuation reports for a variety of properties • Marketing of all types of commercial property • Assisting with acquisitions and disposals
Richard Szynert

Richard Szynert

Engineer

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-Cushman & Wakefield- Building Engineer Sep 2018 – Present Building Engineer Sep 2018 – Present -CBRE Global Workplace Solutions (GWS) EMEA- Lead Building Engineer May 2017 – Sep 2018 -Breakers Hotel- Facilities Maintenance Tech 3- Electric May 2014 – May 2017 Current Role: Preventative and reactive maintenance of all the Breakers Hotel electrical and emergency installations; running temporary electrical power setups for events; Diagnosing problems and finding solutions with building controls (Trane), motors, actuators, and some kitchen and laundry equipment. -Maxewell Stewart (Servest)- Facilites Building Engineer Aug 2013 – Jan 2014 Main role is resident electrician for Maxwell Stewart. Main responsibilities are facilities management of five office buildings, building records files management, reactive maintenance, planed preventative maintenance, emergency light testing, fire alarm testing, Experienced in Commercial Electrical Installations, Pumps, Motors, AHU’s, FCU’s, VAV’s and VRF units, Air Conditioning, Fault Finding, Building Controls (Siemens, Trend 963) Management fault finding in control systems, building plant repair and maintenance. -Landmark FM- Multi-skilled Engnieer Jan 2012 – Aug 2013 Main role is resident electrician for Landmark Facilities Management. Main responsibilities are facilities management, reactive maintenance, plant preventative maintenance (PPM’s). Experienced in Commercial electrics Single and Three Phase Installations, Pumps, Motors, AHUs, FCUs, VAV and VRF units, Air Conditioning, Fault Finding, Building Controls (Trend 963) fault finding in control systems, and Data -Action Bikes- Manager Aug 2010 – Nov 2011 Main role is to ensure productive running of the store, do the store banking, keep inventory stocked, stock organization, warranty claims, keeping staff productive, representing good customer service, retail sales, and handling customer orders. Most important ensuring good customer satisfaction and meeting store targets. -Oslo Auto Repair- Mechanical and Electrical Technician Feb 2006 – Jul 2010 Main role was to diagnose and repair all automotive issues electrical and mechanical. Job also included the ability to ensure smooth running of the shop, customer satisfaction, and all repairs were completed in the required time. Skills involved electrical diagnostics, repairing transmissions, operating tire and balancing machines, brakes, and replacing suspension components. -M.L.C. Enterprise of Vero, Inc- Project Organizer and Maintenance Operations Mar 2002 – Feb 2006 Main role was Renovating, Maintaining, and Remodeling Homes for Rent and for sale. Necessary skills involved good knowledge in plumbing, electrical, carpentry, roofing, and air conditioning. -Communications International, Inc- Electronic Technician Sep 2000 – Mar 2002 Main role was repairing and tuning communication radios for local government, police, emergency dispatch, and medical facilities. Also working on electronics in communication towers and connecting large antenna connectors.
Brent Martin

Brent Martin

Facility Services

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-CBRE- Regional Facility Manager, ADP Account Feb 2011 – Present Responsible for all aspects of facility management and related real estate services for 75 sites (3M SF) throughout the US. Financial responsibilities include $20M of annual operations and capital spend. Manage and support occupancy, payroll production, critical equipment, enhancement of building aesthetics and functionality and building infrastructure projects. Develop and implement procedures and programs to ensure consistency of services to all sites throughout the portfolio. Accomplishments: • Developed monthly reporting tool to track facility related activity to executive leadership. • Increased level of communication with direct reports and local BU management • Instituted quarterly facility visits to meet with local management to understand dynamics of each site’s business, concerns and projections. • Strengthened relationships within Corp RE to support overall initiatives, goals and objectives. • Directly responsible for the management of 11 (qty) SFM/ FM's located throughout the US. -Advanced Retail Solutions, LLC- Director of Operations Jan 2010 – Feb 2011 Responsible for all aspects of business operations for a company specializing in retail commercial maintenance, including assurance of profitability, development of corporate strategy and program implementation. Accomplishments: • Expanded operational coverage from 4 states / 8 technicians to 12 states / 75 technicians with management infrastructure to support additional growth. • Developed and implemented ‘Handyman Program’ as contractor for Johnson Controls, Inc with client (JC Penney). • Increased revenues from $75K per month to $450-500K per month. -Grubb & Ellis- Regional Facility Manager (Aetna) Sep 2007 – Jun 2009 Managed the real estate operation of a multiple region (SE & Pharmacy) portfolio that consisted of twenty four sites in excess of 1M SF, with an annual operation budget over $6M. Responsibilities included management of 9 direct reports (facility managers and furniture strategist) and the furniture program delivery. -Nortel- Regional Facility Manager Aug 2000 – Sep 2007 (Various Providers - GEMS, JCI & CBRE) Managed all aspects of Real Estate services for a thirty site portfolio of over 1M SF. Responsibilities included lease administration, operations, contract development, property management, security, reproduction, distribution, janitorial, maintenance, landscape, cafeteria, support staff, Move Add Change, and site dispositions and closures. Position evolved as client’s requirements changed (ie., decommissioned sites, managed subtenants, etc). Held dual role as CALA / US Project Management Manager for projects under $50K and all Move Add Change. -Nor-Ral, Inc- General Manager Sep 1998 – Jul 2000 Responsible for the day to day operations, including, but not limited to production scheduling, budgets, purchasing, personnel, marketing and customer relations for a manufacturing company that specialized in aircraft parts and tooling. Oversaw production from conception to delivery. Evaluated and introduced state of the art materials, machinery and manufacturing processes while maintaining profitability. Negotiated financial aspects of customer contracts. Results: Executed relocation strategy to larger facility with no business interruptions or loss of production. -Rollins, Inc.- Director of Facility Management Nov 1997 – Aug 1998 Responsible for all facets of facility operations, including maintenance, utility consumption, security, contract management, janitorial, MAC and project management at the home office complex of Rollins, Inc, parent company of Orkin, Chaparral Boats, etc. Maintained $2.5M annual operation budget and $500K capital budget. Directed division of 2 managers, supervisor, 12 support staff, 2 administrative assistances and multiple contractors. -Motorola- Facility Manager, Enegery Products Division Jul 1995 – Nov 1997 Directly responsible for all aspects of facility operations for a 150K SF building that included manufacturing, research and development and standard office space. Responsible for the supervision of four highly-skilled mechanics, janitorial staff and various support contractors. Created preventive maintenance program, facility rating system and service request program, implementing each throughout the division (including remote sites in US, Malaysia, Dublin and China). Designed (AutoCAD), developed scope and specifications and managed projects, including construction, refurbishment and manufacturing assembly setups -Lockheed Martin- Sr. Facility Engineer Jun 1983 – May 1992 Designed office, manufacturing, research and development, lab and warehouse space, utilizing computer graphics. Accountable for Real Estate operations ‘type’ projects from conception to completion. Responsible for project development (scope and specifications), project management, and funding for union (shop) and non-union (contractor) labor projects. Performed space planning / utilization functions, including MAC, projects and design. Prepared financial analysis, status report and project summary for management review.
Jennifer McNeely

Jennifer McNeely

Facility Services

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-Newmark Grubb Knight Frank- Managing Director - Facilities Management Apr 2013 – Present Oversees FM-related service delivery, including EH&S, Procurement, Finance, Space Management, and Building Engineering services in North, Central and South America for large-scale global accounts. I specialize in transitioning accounts, building client and team relationships and have expertise doing this in a virtual environment. I excel at creating and implementing policies and procedures to support existing systems and processes, integrating FM teams into new or different environments, areas of discipline, etc. Team-building and challenging people to find process improvements in every facet of their work are my passions. I enjoy working with all aspects of FM delivery and am very comfortable doing this in a global account environment. -CB Richard Ellis- Global Corporate Services | Regional Facilities Manager NAM & LAT Jul 2008 – Mar 2013 I oversee the North American and Latin American regions for the Nokia Siemens Networks account; including Facilities Management with oversight of Program Management, global-level CAFM management and IT services. Knowledgeable in global-level finance, sourcing and supplier management. -Cushman & Wakefield- Regional Facilities Manager Feb 2006 – Jul 2008 I oversee the North American region for the Nokia Siemens Networks account with locations in Texas, California, Washington, Massachussetts, New Jersey, Virginia, Georgia, Florida and in Montreal and the Toronto area. -Alderwoods Group- Regional General Manager - SE USA Sep 1996 – Mar 2005 Responsible for one of the company's largest and most successful regions. Preface in expense management; directly responsible for facility, fleet, grounds, personnel and regulatory oversight. Additional responsibilities and experience in construction management, purchasing and reengineering.
Ron Keller

Ron Keller

 

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-CBRE- Executive Managing Director Sep 2015 – Present -Saint Joseph Academy (Cleveland, OH)- Board of Directors Aug 2011 – Jun 2018 -CoreNet Global- CoreNet Global Advisory Panel - Manufacturing and Industrial May 2013 – Jan 2018 -Johnson Controls- VP/GM Global WorkPlace Solutions Jan 2006 – Sep 2015 -Holy Trinty- Advisory Board Member 2009 – 2013 -Journal of Corporate Real Estate- Executive Editorial Board Jan 2003 – Dec 2006 -Downtown Cleveland Alliance- Past Board Member Jan 2005 – Jan 2006 -Youth Opportunities Unlimited- Past Chairman of Board of Directors 1998 – 2006 -KeyCorp- SVP/Director of Corporate Real Estate Oct 1998 – Dec 2005 -KeyBank N.A.- SVP May 1988 – Dec 2005 -Downtown Cleveland Partnership- Board of Director Member Jan 2004 – Apr 2005 Member of the Board of Directors Jan 2002 – Jun 2004 -BOMA Cleveland- Board Member 1998 – 2002 -Ameritrust- Analyst 1988 – 1991
Sue Rickard

Sue Rickard

Change Management

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-Cushman & Wakefield- GOS IT Delivery Manager for Space & Occupancy Jun 2019 – Present -HOK- Global/Regional Data Manager Sep 2015 – Aug 2018 Global Data Manager with a Regional focus responsible for implementation and on-going maintenance of drawings and data. - Managed +21M SF (2M SqM) of office/production/warehouse space with 100,000 occupants for 138 countries, 942 cities with 2,832 buildings globally with focus in North America, Latin America and W Europe - Processed 200+ changes monthly to keep drawings and data accurate with real time changes. - Led partnerships between space team, lease administration, facilities management and transaction teams which ensured data alignment and accuracy. - Improved data quality through setup of established Key Performance Indicators (KPI), reporting progress monthly. - Maintained current processes and procedures including Drawing and Polyline Standards, Space Management Standards and Space Classifications and Definitions to keep updated. - Setup and tested new standard reports with the tool vendor to align with client's needs. - Trained new and existing users on tools, standards, roles & responsibilities to enable users. - Assisted merging, implementation of drawings/data, and training to bring the teams on board from former Alcatel-Lucent portfolio in 8 segments by regions. Specialties: team management, data management, change management, trainer, project management, AutoCAD, Computer Aided Facility Management (CAFM) / Integrated Workplace Management Systems (IWMS) tools, Building Owners and Managers Association (BOMA), Sharepoint, Microsoft Suite. -Newmark Knight Frank- Global CAFM/IWMS Manager Apr 2013 – Sep 2015 Global Manager of the space and drawing management teams for implementation and on-going maintenance of 10M SF (~1M SqM) of drawings and data. - Developed and documented changes to client processes, procedures and standards - Coordinated merging and implementation of drawings and data from a division of the Microsoft portfolio in less than 3 months to add to the client's portfolio. - Created comprehensive tool to capture drawing/data changes occurring across the regions, integrated with existing client's tools. - Developed partnerships between space and drawing teams with lease administration and facility management teams to ensure data alignment. - Assisted the client with an upgrade of their CAFM/IWMS tool, prepared for data migration, conducted extensive testing to ensure success of the migration and calculations from the old system. - Led reduction of space data team from 40 to 6 subject matter experts solely responsible and focused on the data and adhering to the standards which improved data quality and consistency. - Participated in business development, responded to Request For Information (RFI), submitted proposals and led demos for potential new clients. Specialties: team management, data management, change management, trainer, project manager, AutoCAD, Computer Aided Facility Management (CAFM) / Integrated Workplace Management Systems (IWMS) tools, Building Owners and Managers Association (BOMA), Sharepoint, 360 Facilities. Microsoft Suite -CB Richard Ellis- Global CAFM/IWMS Manager Jun 2010 – Mar 2013 Global Manager of the space and drawing management teams responsible for initial implementation and on-going maintenance of 12M SF (1.1M SqM). - Directed implementation of all drawings, data, occupancy and allocation information into new tool for all regions and countries. - Created and maintained new policies, processes and standards. - Led training sessions for all users of the new CAFM/IWMS tool, including client managers, regional data teams and drawing team which enabled efficiency. - Created comprehensive tool to capture drawing/data changes occurring across the regions, integrated with existing client's tools. - Led large space data team of 40 teammates globally, trained on processes and procedures to enable them to maintain data. Specialties: team management, data management, change management, trainer, project manager, AutoCAD, Computer Aided Facility Management (CAFM) / Integrated Workplace Management Systems (IWMS) tools, Building Owners and Managers Association (BOMA), Sharepoint, Sharenet, Microsoft Suite -NELSON- Systems Information Manager Oct 2006 – Nov 2009 Systems information manager for Project Management and Solution Development specializing in industry best practices and system integration and optimization. - Managed teams for different clients across the Americas, handling communications on specific issues. - Launched a new CAFM/IWMS in house system, developed marketing materials and aligned staff for new clients' use. - Provided project management and support, developed a progression plan for staff. - Trained and assigned staff on processes/standards and led team meetings. - Participated in business development, pricing and presentations for proposals, created internal/external marketing materials for new accounts. - Tracked and reported weekly performance metrics, utilization and assignments of staff to determine needs. integrated with HR on issues as needed. - Reviewed invoicing and aggregated report projections to assemble monthly operations reports - progress-to-date vs projected plan. Specialties: Team management, leadership, project management, business development, trainer, Computer Aided Facility Management (CAFM) / Integrated Workplace Management Systems (IWMS) tools, Building Owners Managers Association (BOMA), Microsoft Suite Space Planner/ CAFM/IWMS Specialist Jan 2003 – 2006 Space Planning for improvement of existing space. - Move, Add, Change Management to ensure data and drawings are current. - Space utilization studies to understand how individual and collaborative spaces are used. - Managed and maintained various CAFM/IWMS tools (FAMIS, Manhattan (formerly CenterStone), Aperture) for different clients to ensure data accuracy. Specialties: space planning, move management, change management, occupancy planning, AutoCAD, Computer Aided Facility Management (CAFM) / Integrated Workplace Management Systems (IWMS) tools, Building Owners and Managers Association (BOMA) -Harris Design Associates- Move Coordinator/CAFM Specialist 1999 – 2002 Space Planner and Move Coordinator for various clients. - Developed construction drawings for new projects. - Maintained data and drawings in various clients CAFM/IWMS tools (SpanFM). - Conducted field validations to ensure accuracy of the drawings and data. Specialties: space planning, move coordinator, space data management, AutoCAD, Remedy, field validations, Computer Aided Facility Management (CAFM) / Integrated Workplace Management Systems (IWMS) tools, Building Owners and Managers Association
Jasmine Amaso

Jasmine Amaso

Project Management

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-JLL- Director of PDS Sourcing Apr 2019 – Present Vice President, Team Lead Feb 2017 – Mar 2019 Responsible for management of Corporate Administration and Retail Branch Design and Construction projects for BBVA Compass Bank. Led a team of project managers for 669 locations in 6Million SF located in the Sunbelt region of the Unites States. Senior Manager, Project Management Jun 2012 – Feb 2017 Responsible for management of construction & green building design projects for Class A&B office buildings and Fortune 500 clientele. Also functioned as Owners’ Representative & Construction Project Manager for JLL’s Project Development Services in the Northeast Region. Directly managed and Certified 8,714,496 sf of 32 LEED Certification projects; Platinum: 7 Projects totaling 1,465,477 sf Gold: 22 projects totaling 6,268,635 sf Silver: 3 projects totaling 980,384 sf. National director for major account Energy and Sustainability Project Management Office (PMO) a centralized management structure aimed at ensuring recommending energy projects and technologies deliver maximum savings to clients. Managed architects, engineers, general and specialty contractors, property management, operating engineers, real estate brokers, environmental consultants, client Project Management Organization, client security, and client technology teams. Successfully handled entire gamut of tasks involved in construction management including: installation, project planning & scheduling, preliminary budgeting, design management, contract negotiation, building codes & financial reporting. Significant contributions towards administering sustainable procurement of environmental services for the client’s existing facilities i.e. waste management, organic composting, pest management, janitorial services, green cleaning, hardscape management, chemical water management, lighting retrofits and energy procurement. Played a key role in managing corporate sustainable policy development tasks entailing GRI & GRESB global reporting and LEED certification & energy efficient projects of corporations internationally. Extensive knowledge of all LEED rating systems, GHG reporting, sustainability program implementation, energy federal & state incentives, management of New York’s local law 87 and implementation of collaborative green building design principles. -Waste Management Sustainability Services- Sustainability Consultant May 2009 – Jun 2012 Responsible for performing building assessments for sustainable policy development and implementation of zero waste initiatives. Also involved in developing as well as implementing extensive zero waste plans and supply chain management strategies for a diverse group of Fortune 500 clients  Essayed a stellar role in monitoring & ensuring compliance as per solid & hazardous waste disposal regulations at state and federal levels  Deftly led business development functions for Eastern Region of US and planned & managed external client’s environmental control and waste reduction strategies  Championed in managing following key projects:  Major Hotel Chain Zero Waste Plan; Handled 24 facility waste assessments, resulting in increase in annual sales of $4.5M for WM, through waste minimization, recycling and organics collection  National Energy Efficiency Lighting Retrofit; Managed team in energy project, replacing lighting in over 1200 WM facilities in 18 month timeline, in 25 markets, resulting in annual savings of over $3.5M  LEED EBOM Silver Certification; Resulting in a 25% energy and 35% water reduction  Facility Resource Consumption Review; Led team that realized over $7.5M savings for WM, through facility review, supply chain management and sustainable cost saving initiatives -Columbia University- Sustainability Management Teaching Assistant Jan 2012 – May 2012 Responsible for meeting with the professor to review course material, address student inquiries, work with student project teams and grade memos and other assignments. -PBK Architects- Design Interiors Architect Sep 2008 – Feb 2009 Designed interior spaces for schools, churches and higher education facilities, assembled client material board presentations. Composed architectural drawings for schematic and design development phases. Project member for LEED certification projects -Zimmer Gunsul Frasca Architects- Design Interiors Architect Sep 2007 – Aug 2008 Designed interiors for Children’s Hospital Los Angeles. Architectural projects included, Performing Arts Center Soka University, USC broad Stem Cell Research Facility and LEED project team member Children’s Memorial Hospital of Chicago. -Steinberg Design Collaborative- Architect Intern Jun 2006 – Aug 2006 Architectural Intern; Responsible for redlining architectural drawings, drawing interior elevations, model making and sales presentations -Self Tucker Architects Inc.- Architect Intern May 2003 – Aug 2005 Summer Intern during 2003, 2004, 2005. Responsible for redlining architectural drawings, client consultation, preparing color boards and sales presentations -Rice University Department- Engineering Project Assistant Jul 2004 – May 2005 Responsible for data entry, web site updating, and assisting coordinating annual global engineering forum
Kathleen Agrellas

Kathleen Agrellas

Facility Services

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-CBRE- Assistant Facilities Manager Jun 2015 – Present Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work, Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Perform facilities inspections for hazards and security, and work to correct findings. Coordinate and manage move, add and change activities. Manages vendor relationships and trains vendors on work order and billing procedures. Conduct emergency preparedness training for campus including drills for regional highest probability hazards activating Incident Command and extended simulation drill scenarios. Facilities Customer Service Representative Mar 2014 – Jun 2015 Heavy phone and email communication with customer regarding conference room and building services needs at Group Health facilities across Washington State. Worked closely with building support staff to ensure customer’s needs were met including providing daily Environmental Service reports and conference room and support services scheduling to all appropriate building support staff. Real Estate Services Administrator Jul 2012 – Mar 2014 Processed Lease Abstracts and Lease Commission Vouchers for commercial property portfolio, created and managed contracts and exhibits for commercial building services, point of contact for building janitorial and security issues, processed portfolio utility invoices and billed tenants accordingly including specialty billing for unique utility situations. Building Services Specialist Jun 2011 – Jul 2012 Managed facility service requests for client occupying 4 floors of a multi tenant commercial office building including regular and after-hours vendor and contractor services for painting, electrical, HVAC, signage, and janitorial projects, after-hours event coordination, equipment, and furniture needs, programmed and managed badge access system. Worked closely with Property Management Team to coordinate large scale building projects affecting client's suite such as after-hours contractor work, general office maintenance issues, and building improvement projects such as recycling programs. -Fine Linen Housekeeping- Owner Jan 2005 – Jun 2011 Marketed and managed all aspects of residential and commercial cleaning company including: developed custom cleaning programs and client service schedules to ensure the highest level of customer satisfaction and service, educated customers on best practices.
Kevin Powell

Kevin Powell

Engineer

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-Unemployed at this time- Civil Engineer Jan 2019 – Present -CBRE- Director, Engineering - U.S. East Division Jun 2016 – Present Director for Facilities Management and Technical Solutions for the CBRE U.S. East Division. Support the new Asset Performance & Energy Excellence (APEX) program deployment as well as other Global Workplace Solutions (GWS) efforts. Provide business development support including organization, pricing, due diligence and transition. Perform Facility Condition Assessments and financial planning. Provide operations technical support and set up or enhance Account specific Computerized Maintenance Management Systems (CMMS). Provide subject matter expertise, tools, process consulting and implementation, and thought leadership around these areas. Focus is on providing solutions for Facility Management organizational structure, work flow process management;, engineering and maintenance programs, and account refresh support -CBRE- Director, Facilities Management FM Services Team Jun 2014 – Jan 2016 Work with a small dedicated team providing Engineering Operations, Facility Management and Technical Solutions to CBRE's Corporate Account teams. Provide business development support including organization, pricing, due diligence and transition. Perform Facility Condition Assessments and financial planning. Provide operations technical support and set up or enhance Account specific Computerized Maintenance Management Systems (CMMS). Provide subject matter expertise, tools, process consulting and implementation, and thought leadership around these areas. Focus is on providing solutions for Facility Management organizational structure, work flow process management;, engineering and maintenance programs, and account refresh support -U.S. Army Corps of Engineers, Mobile District- Area Engineer, Florida May 2000 – Jun 2014 Responsible for the management of the Florida Area Office and Subordinate Resident / Field Offices and their designated projects. My Team & I provide engineering and construction support to customers such as; USCENTCOM, USSOCOM, USMEDCOM, the USAF 6 Air Mobility Wing, all at MacDill AFB. IN addition, AFTAC, NASA and the USAF 45th Space Wing at Kennedy Space Center / Cape Canaveral. Finally, USSOUTHCOM located in Miami Florida and a multitude Reserve and VA centers thought-out Florida. -U.S. Army Corps of Engineers, Gulf Region - Central- Deputy District Commander for Project Management Jul 2005 – Mar 2006 Responsible for program and project execution for the 3rd Infantry Division (3ID), and later 4th Infantry Division (4ID), and the II Marine Expeditionary Force (II MEF), as well as Civil Works Programs for Iraqi reconstruction in the Baghdad and Al Anbar governates in support of Operation Iraqi Freedom. Directed both military construction and Iraqi civil works reconstruction efforts of 150 civilian and military engineers and 50 Iraqi employees in the district Hqtrs, the USAID Program Office (UPO), three area offices and 11 resident offices. I oversaw the execution of over 1,000 projects valued at over $1 billion. -U.S. Army Corps of Engineers, Baltimore District- Resident Engineer - Pentagon Renovation Program Jan 1991 – May 2000 Responsible for managing the planning, design and construction activities for the North Resident Office and Chief of the Pentagon Engineering Group. Provided leadership and technical direction to staff of engineers, technicians and support personnel. Ensured that all contracts were effectively managed, including quality control/assurance, as well as proper schedule, safety compliance, change order management, technical review and conformance to goals and guidelines. Civil Engineer Jan 1983 – Jan 1991 Both Project and Office Engineering duties, executing both Civil Works and Military projects. Responsibilities included contract administration, schedule preparation and analysis, change order management (inclusive of scope of work, estimating, negotiating and preparation of written modifications) and coordination with the using agency and other internal and external agencies. Resolved conflicts, developed contract changes, and defended against claims.