Have you ever taken the time to visualize what your ideal workplace looks like? Do you recognize certain traits or values that your favorite co-workers or supervisors possess? Has the pandemic brought about a different set of working conditions and, subsequently, a different set of responsibilities and expectations? These are the questions that have been running through the minds of employees and business owners around the world.
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The pandemic has created several challenges in the working environment as a whole. Regardless of sector or location, health and safety protocols to minimize the transmission of COVID-19 have brought about new approaches to getting tasks done and where they are done. Along with these new guidelines and procedures, the employee experience has truly changed.
As a result of the pandemic, the workplace experience has changed indefinitely. This term is traditionally defined as the total of all employee experiences in a particular organization. This term is heavily tied in with the employee experience, which refers to an employee’s observations and perceptions about his status in his/her organization as well as his thoughts and beliefs about the company’s mission and vision.
In this newsletter, we examine the rising trends in employee experience and analyze the different effects the pandemic has had on employees’ work perceptions since the beginning of the major transition to the remote work set-up.
Employers have established measures to ensure a great employee experience. Traditionally, the measures involved include regular meetings, socializing and bonding activities, and other in-office activities such as birthday celebrations and milestone celebrations. However, these are no longer viable practices in this day and age.
In accordance with the pandemic, the focus must lean more towards solving issues and problems remotely, or at least in a way that does not entail physical contact or presence. The most important factors to consider are:
- Setting clear guidelines and monitoring often
- Ensuring that employees have the appropriate tools for their tasks
- Acknowledging the fact that the pandemic and the remote work experience varies from person to person
In addition to these, it is also important to give more focus on the more traditional practices, but with a twist, including:
- Enhancing the role of Human Resources and providing them with tools to ensure the best employee experience
- Emphasizing the importance of health and wellness, especially against viruses and mental health concerns
- Understanding the reality that things are always uncertain, but also enacting measures or safeguards in the event of major problems or roadblocks.
The first step to ensuring a good employee experience and employee well-being is to examine what the current definition is for the respective company or organization. Three areas of the employee experience will improve employee well-being, productivity, and retention.
1. Increasing Work And Pay Flexibility
2. Creating Semi-Autonomous/Self-Directed Work Teams
3. Implementing Continuous Learning, Reskilling, And Upskilling
Once identified, management and business owners must consider the effects of the pandemic not just on themselves but also on their department, teams, and individual employees.
According to an annual report covering employee experience, feeling a sense of purpose from my work and having in place processes allowing employees to be as productive as possible emerged as the top two drivers of employee engagement. Continually improving the way work gets done, learning from mistakes as a company, and managers demonstrating a commitment to safety rounded out the top five.
I talked about the importance of the employee experience, valuing employee contributions, and recognizing good work and efforts with our friend and regular guest, Alek Dincoff, business owner, experienced project manager, and voice actor. In this exchange of ideas, we talked about three important points:
- How utilizing self-imposed deadlines can make your day more organized and productive.
- The value of work and effort of an employee and the importance of having the purpose of promoting greater ideas
- Using resources such as work tools and technology applications or programs to enhance the employee experience
If you want to gain an enriched understanding of the concept of employee experience and knowing how to ensure a high level of job satisfaction by identifying key metrics and factors, check out our full video:
Do you think employee experience is more relevant today than it was before? Do you feel that your company and management have taken steps to ensure proper mechanisms of value and recognition? What are the issues surrounding poor employee experience?
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