Fri, Oct 30 2020

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Sean  Carrell

Name: Sean Carrell

Address:90 Fifth Avenue, New York 10011 United States

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I really love building and developing talented teams. I've been leading successful teams for over a decade, and I'm proud to say that each team I've led delivered improved brand loyalty and customer satisfaction. I've also enjoyed scaling support for a growing tech company.


-Compass /-
Regional Manager - Product Experts
Jul 2018 – Present

Community Experience Manager
Nov 2015 – Nov 2017
I led a really talented team at Meetup. Together, we redefined the voice of support and were able to drive significant gains in customer satisfaction while providing a conduit for user feedback to product managers. I am really proud of the level of employee engagement I fostered on my team.

Sep 2010 – Oct 2015
I started my tenure as an Apple manager in Northbrook, Illinois, and I finished up at Apple's first flagship store in SoHo. I'm most proud of the work I did managing Genius Bar employees where we created loyal Apple users out of upset customers. It was insanely great.

-Gap Inc./Banana Republic-
Customer Experience Manager
Nov 2006 – Sep 2010
I was really fortunate to start my leadership career with Gap, Inc. I learned best practices for development conversations, scheduling and operations, and training and talent selection. I'm so lucky to have had great mentors at Banana Republic.

-Neiman Marcus-
Designated Selling Associate Polo Ralph Lauren
Oct 2005 – Jul 2006

-Gap Inc.-
Visual Specialist
2000 – 2002

Sales Associate
1997 – 2000


Keys Services offered

Compass is a real estate technology company with a powerful end-to-end platform that supports the entire buying and selling workflow. We deliver an incomparable experience to both agents and their clients all in service of the Compass mission: to help everyone find their place in the world. Founded in 2012 by Ori Allon and Robert Reffkin, Compass operates in 22+ regions across the United States including New York, Los Angeles and Orange County, Chicago, San Francisco, Boston, Washington D.C., South Florida, The Hamptons, Santa Barbara & Montecito, San Diego, Seattle & Eastside, Philadelphia, Connecticut, Westchester, Aspen, Boulder, Denver, Atlanta, Austin & Central Texas, Dallas-Fort Worth, Houston, Nashville, and Lake Tahoe.

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