Extensive global experience in developing and implementing innovative workplace strategies and facilitating the change process for Fortune 500 corporations. Certified in the LaMarsh Global Managed Change methodology and Gamification to actively engage users in the change process.
Post Occupancy Evaluation
Mar 2014 – Present
Director, Consulting for JLL Asia-Pacific focused on putting the end user (customer) at the centre of value creation and working alongside clients to co-design Future of Work strategies, encouraging multi-disciplinary participation in the process. Previous Head of Workplace Strategy for JLL Australasia and now part-time Strategist and PropTech Entrepreneur.
Vice President, Strategic Consulting
Sep 2012 – Feb 2014
Northeast US lead for the Workplace Strategy team based in New York. Responsible for leading consulting engagements with clients to establish new workplace programs or enhance existing programs in order to: reduce occupancy costs; attract/ retain employees; enhance productivity and engagement; provide change management support; and enable business results.
-DEGW North America-
Apr 2010 – Sep 2012
Served as Associate Director for DEGW, a strategic business consultancy with offices in Asia Pacific, Europe and North America. Specifically focused on the changing nature of work and workplace and its impact on organizational performance. Developed workplace strategies for clients to leverage efficiency, effectiveness and expression.
2004 – Mar 2010
Workplace Research Manager, Global Real Estate
Jul 2009 – Jul 2010
Seconded to NSN as the Global Workplace Research Manager for Corporate Real Estate for 12 months. Developed and deployed research tools to assess staff satisfaction, work patterns and workplace performance across the global NSN office portfolio comprising 1,400 sites at the time. Used research insights to shape the development of Modern Office, NSN's alternative workplace strategy.
2001 – 2003