Interim business administration, finance and specialist HR professional
Senior Management Accountant
Oct 2019 – Present
-Econic Technologies Ltd-
Interim Finance Manager
Feb 2019 – Oct 2019
Business Administration Specialist
Aug 2018 – Oct 2019
Human Resources Specialist
Jul 2018 – Oct 2019
Freelancer now available for short-term or adhoc contracts / projects in: local government, NHS or private sector workplace culture, employee engagement & wellbeing, colleague experience, learning & development, workplace mediation and organisational diversity and inclusion.
-Care Quality Commission-
Interim OD Manager
Mar 2017 – Oct 2019
Jan 2015 – Oct 2019
Part of the management trustee team and Treasurer of Cheshire Advocacy; a charitable organisation supporting independant advocacy to Cheshire adults with a learning disability.
Oct 2014 – Feb 2017
Strategy definition, review or refresh; business case development, one-off change & improvement projects, in-house quantitative & qualitative research, employer recognition, accreditations and education / training.
-The Co-operative Group-
Head of Employee Engagement & Diversity
Jul 2009 – Apr 2014
During this time I built a centre of excellence & internal consultancy for colleague experience insight within The Co-operative Group and delivered bespoke colleague feedback mechanisms, climate measures, research & education workshops and intensive engagement improvement projects.
In parallel, I drove the Group’s diversity and inclusion strategy. Using insight built by the team, we introduced a range of diversity & inclusion projects, policies, targets and initiatives and gained industry recognition with Personnel Today and National Diversity Awards.
My diversity and inclusion projects are planned and implemented with built-in effectiveness monitoring criteria. To facilitate this, I successfully implemented the Group’s first non-anonymous diversity monitoring census, achieving a 49% response rate.
I designed and implemented a three-year multi-level management gender balance strategy which included founding & growing the Group’s “Aspire” network to 560 members within 12 months. The strategy doubled female manager participant job mobility 18 months.The Group featured in the 2014 Financial Times Top 50 Employers for Women rankings.
My team & I also partnered with our expert “Respect” colleague steering group, to build a vibrant UK-wide network. Together we delivered a programme of work & education that moved The Co-operative Group from outside the index in 2009 to being 3rd place overall in the Stonewall Top 100, 2013 and 2014 Employer Rankings.
Pension Trustee Director
Jan 2011 – Feb 2014
An employer nominated director with responsibility for ensuring that the PACE defined benefit and defined contribution schemes are run in the best interests of members.
Head of Employee Engagement
Jan 2006 – Jul 2009
I implemented a full engagement strategy for the Group & provided a framework for the ownership of engagement by line managers, leadership teams and businesses; positioning colleague engagement at the core of business & people strategies. By 2013, the strategy had delivered internationally benchmarked upper quartile levels of engagement across 5,000 UK locations, a range of retail and non-retail businesses, three major expansions and an 80% increase in the employee population.
Communications & Engagement Manager
Jan 2005 – Dec 2007
Fast track editorial management experience of internal communications channels to support the Group’s colleague engagement strategy; including email, intranet, colleague magazine (circulation 55,000) and management magazine (circulation 5,000.)
Analyst to Group Chief Executive
Jan 2004 – Jan 2006
Researched and advised on internal and external policy decisions. Created letters, reports, speeches and presentations to very highest quality standards for use by the Group CEO. Supported the Group CEO by being a trusted, discrete and confidential sounding board.
-NIHR Employee Engagement Research Project (NHS)-
Jun 2013 – Feb 2014
The advisory committee for the University of Kent led research project on staff engagement within the NHS. The project Advisory Group, chaired by Professor John Purcell, comprised a range of engagement experts and practitioners from within the NHS, academia, and other organisations, as well as patient representatives and trades unions.
-The Co-operative Group-
Regional Finance Manager
2002 – 2003
Continuously improved timely and accurate store performance information and analysis for £900m turnover food store business with over 700 units as a commercial accountant to the regional Chief Operating Officer.
-Fujitsu / ICL Ltd-
Financial Planning & Analysis Manager
2001 – 2002
Reporting directly to the FD of HPS Division (£200m Turnover) transformed the quality, accuracy and timeliness of HPS division financial reporting processes, including monthly actual results, rolling monthly forecasts and five-year strategic planning requirements.
1999 – 2001
Developed a new business partner support role; providing comprehensive financial and decision-making support to Sales and Marketing directors.
-GUS Home Shopping-
1997 – 1999
1998 Finance Graduate on the GUS Home Shopping Training scheme selected from 2500 candidates.
-Ridge Danyers College-
1992 – 1994