Innovative and visionary well-being manager accomplished in strategic planning, project management. Program development and execution, resulting in engaged members, committed to a culture of well-being. Passionate leader with demonstrated team building skills, strong interpersonal, networking, negotiating and problem-solving skills. Recognized for an engaging style and cultivating high performance teams that are collaborative and execute successful outcomes. Highly effective communicator with ability to influence and build consensus with key constituent partners cross-functionally in matrix, complex organizations.
-Brigham and Women's Hospital/ Partners HealthCare-
WellBeing Program Manager, Employee Engagement and WellBeing
Nov 2019 – Present
May 2019 – Nov 2019
Project Manager in the Department of Medicine, for research projects that enhance well-being among faculty physician and scientist well-being, improving workflow systems, mitigating burnout and building resilience resources across functions.
Assist in development /implementation/evaluation of improved workplace strategies and optimizing extraneous cognitive load (administrative burden) which may lead to faculty burnout.
Technical experience qualitative and quantitative research, Investigative Review Board (IRB) application process, REDCap data analysis and Lab Archives.
-DesignforLiving, Health & Wellness Consultant-
May 2018 – Present
-Mount Auburn Hospital-
Wellness Program Coordinator
Mar 2012 – May 2018
Initiated, from conception to delivery, and evaluation of innovative employee (3800 employees) wellness programs with best practices. Liaised cross-functionally, establishing partnerships to address gaps in service for medical staff, patient and caregiver care. Project manager for complex, multifunctional strategic initiatives, implementing workflow, transitional timelines, assess and identify system improvements, problem solve and communicated with clarity with key stakeholders. Fiscal responsibilities and staff recruitment, onboarding/supervision, training and evaluation of program staff and volunteers. Key Contributions:
*Collaborated with Department of Medicine, Medical Education and Resident Wellness team to develop physician-driven initiatives for work/life satisfaction with two IRB approved studies on burnout and time efficient, effective mindfulness tools.
*Senior Project Manager for Smoke-free campus initiative, establishing organizational policies and quality measures.
*Start-up project manager creating integrative wellness center for oncology patients. Hired, trained and managed staff in delivery and measuring engagement evidence-based practices. Increased patient utilization 108%.
*Increased Employee Assistance Program (EAP) utilization 17%, focusing on financial, sleep, emotional health programs.
*Facilitated team development for Wellness Committee Champion, Integrative Medicine Task Force. Served on the Diversity Committee, Resident Wellness Committee, Cancer Survivorship Committee, and Cancer Steering Committee.
*Event planner-annual Cancer Survivorship Day, Hospital Week, Epic implementation roll-out.
Increased engagement 85% first year, sustained engagement at 43% .
*Created and acknowledged for unique branding of marketing and communication materials.
*Initiated health coaching and wellness education initiatives for population health/behavior change.
*Awarded Healthiest Employer Award and Fit Friendly Company Award.
-St. Vincent's Health Services-
Employee Health and Wellness: Exercise Physiologist/Occupational Health
Jun 2006 – Mar 2012
Launched start-up work-site wellness program and managed onsite fitness center for 4200 employees, utilizing strategic planning, quality safety, marketing and communication for wellness operations in multiple locations. Partnered cross-functionally with Cardiology, Human Resources and BCBS to identify and address care gaps in employee population health. Provided strategic planning and direction, evaluated wellness programming, and provided marketing and communication support. Managed vendors and program administration to address and bridge population health initiatives and care gap analysis.
•Led the Smoke-Free Hospital Campus Initiative resulting in becoming the first hospital in CT to be tobacco-free (2010).
•36% engagement in evidence-based programming and education for chronic disease and population health.
•Awarded ACSM Creative & Innovative Program Award by the American College of Sports Medicine, with program/research presentation of program at Annual International Health and Wellness conference.
•Highly requested speaker for national, state-wide and local presentations on wellness topics and diabetes education.
•Established Wellness Champion Committee comprised of 25 engaged physicians, senior leadership and cross-functional departments rolling out robust programming and establishing long lasting inter-professional engagement and consistency in program delivery.
•Partnered with Quality and Safety Improvement team, established transparency to focus on critical success factors, promoting interdepartmental buy-in of quality team culture.
•Exceeded national average with 46% engagement and 36% sustained participation, deploying vendor web portal platform.
•Awarded Fairfield County Healthy Workplace Employer Gold Level, AHA Gold Level Fit Friendly Award (2006-2012)
-YMCA of the USA-
Senior Director-Health & Wellness
1993 – Sep 2004
Transformative leader with progressive responsibilities focused on health and wellness program administration, supervision, facilities, and operations management with budget of $2.5M. Established collaborative partnerships with community health organizations to successfully engage the community, including local hospitals, medical practices, Arthritis Foundation, Multiple Sclerosis Foundation, American Heart Association, American Cancer Society, American Diabetes Association, and local business councils. Led high performing annual fundraising campaign teams and managed volunteer committees over reaching successful outcomes.
Senior Sales Executive
Jan 1984 – Jan 1992
Ranked 5th in National Sales and Performance, with exceptional sales performance and customer service in named accounts. Responsible for affiliate and channel partnerships, organizational networking, expanding business resources and proposal presentation to executive level management. Completed Management Studies Program 1988, Facilities Management Sales School, Advanced Sales Training School. Awarded Top Revenue Producer Award, 1989, President's Club, 1986-1992.