Assistant Store Manager of Visuals
Jul 2016 – May 2017
Senior Women's Visual Merchandising Manager
Mar 2015 – Jun 2016
-Implement seasonal visual merchandising action plans to maximize sell thru of key product categories while ensuring a seamless store experience through innovative product placement and creative visual installations.
-Participate in weekly business walk-thru’s with store team and executive leadership focusing on merchandising successes, in-season management strategies and business initiatives being taken to drive sales and address any inventory liability concerns.
-Manage daily operational processes, stock room organization, markdowns, inventory management and logistics.
-Part of the remodel process, ensuring customer shopping experience is minimally disrupted while remaining as profitable as possible
-Complete large scale floor sets with tight deadlines through motivating and leading teams effectively
Visual Merchandising Manager
Apr 2014 – Feb 2015
-Partnered with Visual Merchandising Manager and GM on seasonal store layout plans, styling aesthetic goals, and product flow strategies to maximize results in merchandise presentation, product sell-thru, and brand positioning.
-Managed and executed all aspects of visual creative for monthly store events with external vendors including fashion blogger’s, Essie Nail polish, Sanctuary, Bauble Bar, Giles & Brother’s and also was an integral part of the store brand re-launch in September 2014.
-Worked with GM on developing and executing daily store operation tools and loss prevention strategies to drive higher productivity, reduce shrink, and improve overall data integrity resulting in the store’s shrink being reduced from a 2.07% in 2013 to 1.34% in 2014.
-Initiated employee talent attraction and retention efforts through work force planning, open-house recruiting, individualized training, and employee engagement resulting in a 90% EOS engagement score for 2014
-Executed a brand right customer service experience and a leading by example mind-set when running the sales.
Showroom/Customer Service Manager
Jun 2012 – May 2014
-Maintained complex calendars ensuring merchandise was allocated in a timely manner to meet tight deadlines.
-Assisted the sales team with presentations, coordinating logistics, catering and creating selling tools during market and monthly trunk shows.
-Created and managed a new sample trafficking procedure for New York office through excel.
-Managed and organized all events and meetings for President, VP of sales and Public Relations.
-Partnered with global departments allocating samples for sales, publications and ecommerce maximizing brand exposure.
Sep 2011 – May 2012
-Offered complex problem solving solutions to deliver client/department property within demanding deadlines factoring issues such as time, US customs regulations and size of property.
-Cultivated relationships with different departments and external partners, building strong contacts that ultimately produced beneficial results for clients (e.g. competitive pricing and rapid delivery times).
-Developed highly effective organizational skills that kept numerous high value shipment inquiries in order by defining and confirming all details.
-Prepared and submitted US Customs documentation to the appropriate regulatory bodies (e.g. Carnet and US Fish and Wildlife applications) to import/export goods.
-Handled invoices for my departments confirming vendors were being paid in a timely manner in the correct currency.
Customer Service Representative
Feb 2010 – Sep 2011
-Managed accounts for selected clients including Wholesale, Specialty boutiques and corporate retail.
-Maximized selling by creating, updating and analyzing sale, production and shipping reports in excel for sales team.
-Organized, executed and released new collections across a multitude of department’s using SAP production reports confirming collections were cohesive enough to live on the selling floor.
-Researched requests for returns and processed approved RTV’s within the system.
-Kept detailed records of all inbound shipments regarding merchandise, props, marketing tools and samples.
Visual Merchandiser Coordinator
Apr 2005 – Apr 2010