I'm a psych grad who has worked in HR Tech for almost 20 years. I'm a frequent speaker and writer on the subjects of global employee engagement, HR, the employee experience, employee benefits and financial wellbeing.
As well as the most well known HR and People Management magazines, I have been published in The Financial Times, Mindset Magazine, Buzzfeed, The Huffington Post and The Guardian. I’m also the author of the 5 star rated, award-winning and best-selling book ‘A World of Good: Lessons From Around the World in Improving the Employee Experience’. I’m also the host of ‘A Word of Good’ the workplace wellbeing podcast.
*EEA 101 Global Employee Engagement Influencer*
*Global Employee Experience expert by Bonfyre, Sage, Userlane, HR Zone, CXM, EEA, Circle HR*
*Listed on 'The Human Impact’ Global Employee Engagement Power list*
*Co-Chair and Founding member of the Engage for Success Wellbeing Thought Action Group*
*Winner of Lotus Award for Culture*
*Stevies Global Awards Judge 2019 (Chair)*
*Employee Experience Awards Judge 2017/2020 (Chair)*
*Customer Experience Awards Judge (2018)*
*Venus HR Awards Judge 2019*
*Investor in Age Wage*
*Investor in MoneyBox*
Working across 3 FTSE 250 companies and a few tech startups, I have experience in developing and bringing new EX and Wellbeing tech products to market and a strong track record in b2b partnerships. I have generated growth through partners including Barclays, Lockton, EY, PwC and SAP. I have assisted many organisations with their employee engagement, experience, wellbeing and benefit strategies including ASOS, Bank of America, Coca Cola, BT, MITIE, Bank of England, GSK, British American Tobacco, Orange, M&S, EasyJet, Nestle, Tesco, the NHS and O2.
Director - Employee Wellbeing
Aug 2018 – Present
Reporting to the CEO, my focus is on leading Benefex’s thought leadership in employee wellbeing. Wellbeing is a vital part of the employee experience and I work across sales, product and marketing to put employee wellbeing at the core of our business.
Director - Global Partnerships
Apr 2015 – Aug 2018
As Director, Global Partnerships, I'm helping to lead the continued global expansion of Benefex by establishing alliances outside of the UK, as well as maximising those existing partners including PwC, EY, Barclays and SAP.
At Benefex, we believe that only well-designed and meaningful employee experiences can truly drive engagement, every day. I get to work with the world’s best companies to deliver those experiences.
I work with an incredible, innovative team of people who deliver our award-winning employee experience platform: OneHub.
I’m part of a revolution in HR. No one comes to work to do a bad job, or to be actively disengaged. Everyone deserves an exceptional employee experience, every day.
Head of Strategic Alliances
Nov 2011 – Apr 2015
As Head of Strategic Alliances for Benefex, I am responsible for setting up and managing all business partnerships (resellers and introducers).
I have developed one of the industry's largest partnerships deals with Barclays, generating significant revenue for the business.
-Engage for Success-
Co-Chair & Founding Member - Wellbeing Thought Action Group
Feb 2019 – Present
Resident Employee Experience & Financial Wellbeing Expert
Feb 2020 – Present
-The Employee Engagement Awards & Conference-
101 Global Engagement Influencer
Sep 2019 – Present
Sep 2019 – Present
Corporate Commercial Manager
Dec 2010 – Nov 2011
I was approached to join Towergate after working with them at my previous employer. This role primarily involved establishing Towergate Financial as a new Employee Benefits provider. The aim of the new department was to acquire new and retain existing clients for Europe's largest independetly owned insurance intermediary.
Following the early success of the new platform, I was asked to lead a number of insurance retention, and consumer rewards and loyalty schemes for the wider Towergate group.
Sep 2008 – Dec 2009
As Commercial Manager I controlled all provider management. This involved regulated contract negotiation, commercial discussions, advertising revenue and general management of suppliers and partners.
I worked closely with partners like Willis to resell to our clients as well as Tesco, Pendragon, Three Mobile and others to develop new salary sacrifice benefits. I also worked on sales and marketing generating our highest email response rate ever and our largest client acquisition in 3 years.
-Legal & General-
Key Account Manager
2003 – 2008