Fri, Oct 30 2020

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Service Provider

Megan  Heckerman Curatolo

Name: Megan Heckerman Curatolo

Address:620 Eighth Avenue, New York 10018 United States

Ratings: 0

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Primary Service: Events

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The New York Times

Experienced Human Resources professional with a demonstrated history of working in media and entertainment. Skilled in Employee Relations, Labor Relations, Diversity and Inclusion, Employee Engagement, Human Capital Analytics, Human Resources Strategy, Performance Management, and Talent Development. M.P.S. Human Resources Management from Georgetown University.


-The New York Times-
Talent and Inclusion Partner
Jul 2018 – Present

HR Business Partner
Feb 2017 – Jul 2018
• Support and develop employee engagement and employer branding programs for POLITICO revenue-generating teams
• Partner with the talent acquisition team to proactively address staffing needs
• Serve as a human capital strategist to achieve business goals
• Develop human resources policies, procedures, and benefits that foster an inclusive workplace
• Manage HR projects and partner with various business units to implement functional changes to operations
• Partner with Talent Management leadership to develop and deliver employee training programs
• Analyze employee survey response data to assess and forecast issues and propose action plans for improvement
• Administer performance management processes to include feedback and coaching conversations, performance improvement plans, and development planning
• Developed and implemented improvements to new hire onboarding process, resulting in improved employee engagement and employer value proposition metrics
• Monitor and assess human capital initiatives to continuously improve employee retention, revenue performance, and management practices
• Administer POLITICO’s leave and workers’ compensation benefits

-Lidl US-
Human Resources Specialist
Nov 2015 – Feb 2017
• Partnered with internal legal counsel to create and adapt policies and procedures, while ensuring legal compliance with US laws and regulations
• Assisted with HRIS scheduling, time and attendance, and employee self-service system implementation
• Facilitated HR policy overview presentations for leadership’s approval of additions and revisions to existing policies
• Created 70+ new policies and standard operating procedures for all Human Resource sub departments
• Oversaw internal personnel file audits and employment law posting audits to ensure legal compliance, and ensured discrepancies were addressed and resolved in a timely manner
• Selected for a 3 month temporarily assigned with the project team as an HRIS Analyst
• Developed and delivered SAP HR end user training to relevant business groups within the company
• Participated in end to end system testing to ensure efficient and effective data processing
• Maintained SAP HR organization management for 1000+ employee records within 50+ organizational units
• Validated cost center reporting structure in partnership with Finance and Controlling department leadership
• Partnered with key members of senior leadership and external consultants to upload and validate HR master data
• Identified business process inefficiencies and issues in relation to HRIS and developed solutions with domestic and international team members

-Murthy Law Firm-
Human Resouces Generalist
Oct 2014 – Nov 2015
• Planned, organized, and conducted all staffing processes to include applicant screening, interviewing, and on-boarding through applicant tracking system
• Provided guidance to the executive committee regarding employment law, hiring initiatives, and HR best-practices
• Designed and developed proprietary training programs for all customer service personnel
• Analyzed qualitative and quantitative data to provide guidance in process improvements, competitive salary metrics, and retention planning
• Implemented a performance management system compliant with federal employment law and trained supervisors on functionality and usage procedures
• Partnered with key decision makers and employment attorneys to create policies for the employee handbook
• Managed and maintained 100+ employee personnel records while ensuring confidentiality and security of confidential employee information
• Administered benefit enrollment and served as a liaison between the health benefit management organization and the firm’s employees
• Adhered to federal and state sanctioned employment laws and communicated requirements to management team

-lululemon / ivivva athletica-
Retail Leader
Jan 2014 – Sep 2015
• Led educators in a high-energy, dynamic, and fast paced work environment focused on the guest experience
• Maintained and planned budget needs within parameters of regional financial plans
• Executed strategic pricing decisions and sell-through strategies to drive results by reaching quarterly goal metrics
• Adapted to operational adjustments under time constraints with professionalism and attention to guest needs
• Collaborated with a team of associates to create objectives, implement strategies, and communicate results to store and regional leaders
• Analyzed recruitment tactics to identify the skills needed to diversify and ensure the success of the business
• Operated in an entrepreneurial atmosphere building relationships with community fitness professionals

-Walt Disney World-
Guest Service Manager
Aug 2012 – Mar 2014
• Managed 50+ cast members in daily operations of the entertainment line of business while adhering to the company guest service and show quality standards
• Led, designed, and facilitated committee meetings with cast members to inform and encourage positive operational changes
• Ensured proper documentation and follow through of safety and disciplinary issues while complying with four different union contracts
• Partnered with various lines of business to provide unique guest experiences and immediate service recovery
• Adhered to employee and labor relations policies while conducting disciplinary investigations and preparing disciplinary feedback and issuances
• Worked independently as the manager on duty to problem-solve and address operational variances
• Provided strict attention to detail in areas of performance management, show appearance, and project oversight
• Participated in leadership development program with a select group of Disney leaders that utilized Disney guest service practices to ensure inspirational and motivational leadership of cast members
• Partnered with current Disney leaders to learn and manage entertainment operations at Disney’s Animal Kingdom while making financial decisions based on a fiscal budget
• Provided mentorship and professional guidance to a diverse group of cast members

Coordinator of Entertainment
Jan 2011 – Aug 2012
• Coordinated the deployment of 20+ parade floats and 50+ cast members in daily parade activities and operations
• Monitored and supervised parade elements to ensure cast safety, readiness, and timeliness
• Developed positive relationships to effectively meet and exceed the needs of the cast members and park guests
• Maintained quality show elements by proactively identifying and rectifying issues

-Core Fitness-
Group Fitness Instructor
Aug 2009 – Jan 2011
• Trained in Les Mills BodyCombat and BodyPump programs and learned new choreography on a quarterly basis
• Taught hour-long high energy classes to 20+ patrons while accurately executing choreography
• Educated participants about safe fitness techniques while maintaining positivity and energy
• Created and Implemented a unique Barre Conditioning program for gym members

-The University of Iowa-
Orientation Leader & Student Advisor
Apr 2010 – Dec 2010
• Provided incoming first-year students with necessary information to register for classes with minimal administrative supervision
• Learned extensive information about The University of Iowa academic and campus resources
• Presented academic information to student and parent groups of 80+ while collaborating with professional academic staff to ensure the information was delivered efficiently and thoroughly
• Addressed questions and concerns regarding student experiences at the university with courteousness, respect, and active listening while appropriately handling confidential information

Career Leadership Academy Undergraduate Assistant
Jan 2010 – Dec 2010
• Facilitated student interview and career resource preparation to provide useful feedback for further improvement
• Served on interview panels for potential Instructors in career preparation courses taught to University students
• Ensured appropriate and confidential record keeping of student files and information

The New York Times

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