A strategic and forward thinking professional seeking corporate career opportunity to utilize real estate operations experience, technical knowledge, and management skills in support of core business goals, increasing profits through economical management, and improvement of facilities related expenditures.
Goal oriented and results driven professional with over twenty successful years of experience in real estate services that include facility operations, project management, space planning, design, construction, furniture, lease administration, vendor management and manufacturing. Proven track record as a team builder, mentor and leader, motivating diverse teams of professionals. Skill sets include working with staff to identify opportunities for process development, continuous quality improvement, customer satisfaction, and successful remote site management.
Specialties: Facility management, motivating staff, project management, remote site management, AutoCAD, property management, lease negotiations, furniture, space planning, financial and budget management, maintenance, construction, contract / vendor management, EH&S, BCP, FF&E, strategic planning, forecasting and asset management.
Regional Facility Manager, ADP Account
Feb 2011 – Present
Responsible for all aspects of facility management and related real estate services for 75 sites (3M SF) throughout the US. Financial responsibilities include $20M of annual operations and capital spend. Manage and support occupancy, payroll production, critical equipment, enhancement of building aesthetics and functionality and building infrastructure projects. Develop and implement procedures and programs to ensure consistency of services to all sites throughout the portfolio.
• Developed monthly reporting tool to track facility related activity to executive leadership.
• Increased level of communication with direct reports and local BU management
• Instituted quarterly facility visits to meet with local management to understand dynamics of each site’s business, concerns and projections.
• Strengthened relationships within Corp RE to support overall initiatives, goals and objectives.
• Directly responsible for the management of 11 (qty) SFM/ FM's located throughout the US.
-Advanced Retail Solutions, LLC-
Director of Operations
Jan 2010 – Feb 2011
Responsible for all aspects of business operations for a company specializing in retail commercial maintenance, including assurance of profitability, development of corporate strategy and program implementation.
• Expanded operational coverage from 4 states / 8 technicians to 12 states / 75 technicians with management infrastructure to support additional growth.
• Developed and implemented ‘Handyman Program’ as contractor for Johnson Controls, Inc with client (JC Penney).
• Increased revenues from $75K per month to $450-500K per month.
-Grubb & Ellis-
Regional Facility Manager (Aetna)
Sep 2007 – Jun 2009
Managed the real estate operation of a multiple region (SE & Pharmacy) portfolio that consisted of twenty four sites in excess of 1M SF, with an annual operation budget over $6M. Responsibilities included management of 9 direct reports (facility managers and furniture strategist) and the furniture program delivery.
Regional Facility Manager
Aug 2000 – Sep 2007
(Various Providers - GEMS, JCI & CBRE) Managed all aspects of Real Estate services for a thirty site portfolio of over 1M SF. Responsibilities included lease administration, operations, contract development, property management, security, reproduction, distribution, janitorial, maintenance, landscape, cafeteria, support staff, Move Add Change, and site dispositions and closures. Position evolved as client’s requirements changed (ie., decommissioned sites, managed subtenants, etc). Held dual role as CALA / US Project Management Manager for projects under $50K and all Move Add Change.
Sep 1998 – Jul 2000
Responsible for the day to day operations, including, but not limited to production scheduling, budgets, purchasing, personnel, marketing and customer relations for a manufacturing company that specialized in aircraft parts and tooling. Oversaw production from conception to delivery. Evaluated and introduced state of the art materials, machinery and manufacturing processes while maintaining profitability. Negotiated financial aspects of customer contracts.
Executed relocation strategy to larger facility with no business interruptions or loss of production.
Director of Facility Management
Nov 1997 – Aug 1998
Responsible for all facets of facility operations, including maintenance, utility consumption, security, contract management, janitorial, MAC and project management at the home office complex of Rollins, Inc, parent company of Orkin, Chaparral Boats, etc. Maintained $2.5M annual operation budget and $500K capital budget. Directed division of 2 managers, supervisor, 12 support staff, 2 administrative assistances and multiple contractors.
Facility Manager, Enegery Products Division
Jul 1995 – Nov 1997
Directly responsible for all aspects of facility operations for a 150K SF building that included manufacturing, research and development and standard office space. Responsible for the supervision of four highly-skilled mechanics, janitorial staff and various support contractors. Created preventive maintenance program, facility rating system and service request program, implementing each throughout the division (including remote sites in US, Malaysia, Dublin and China). Designed (AutoCAD), developed scope and specifications and managed projects, including construction, refurbishment and manufacturing assembly setups
Sr. Facility Engineer
Jun 1983 – May 1992
Designed office, manufacturing, research and development, lab and warehouse space, utilizing computer graphics. Accountable for Real Estate operations ‘type’ projects from conception to completion. Responsible for project development (scope and specifications), project management, and funding for union (shop) and non-union (contractor) labor projects. Performed space planning / utilization functions, including MAC, projects and design. Prepared financial analysis, status report and project summary for management review.