-Vaporware-
CEO, Product Lead
Jan 2019 – Present
A consultancy delivering custom software to solve challenges or disrupt industries.

Client facing, I am the lead product manager, with responsibilities in strategy, documentation, feedback, prioritization, objectives, delivery, and measurement. I support design, development, and customer-facing teams to deliver exceptional products.

As the CEO of a small company, I also direct the Strategy, Growth, and Operations.

Product Lead
Jan 2015 – Dec 2018
A software consultancy for startup founders launching web and mobile SaaS applications. I developed a 4 person professional services team to 1M revenue. I have been the lead product manager on each client relationship, with responsibilities in product strategy, feature breakdown, technical architecture, User Experience (UX) design, and concept prototyping. Vaporware follows the Lean Startup methodology, with a focus on ROI of product development.

Co-Founder, Software Developer
Oct 2013 – Dec 2014

-Windstream Hosted Solutions-
Internal Systems Product Manager
Jan 2013 – Dec 2014
I conceived and led the development of 4 internal tools that solved critical business scaling problems and eliminated wasteful purchasing practices based on analytical data across a variety of technical systems, enabling faster customer feedback (NPS) and expediting customer installation and capacity planning.

Senior Virtualization Engineer
Jan 2012 – Jan 2013
Hired as a customer relationship and operations engineer, I scaled operations 7x, from 2 public and 5 private clouds to 14 public and 35 private cloud production environments. Because of tools and processes I developed and released to the entire operations and customer account divisions (200+ employees), I transitioned into a product management role on the Automation & Orchestration products, coordinating feedback and requirements from users, engineers, and sales to the development and vendor teams.

-ESFI World-
Chief Technology Officer
Jul 2011 – Aug 2013
ESFIworld.com was the largest independent electronic sports (eSports) news website until it’s closure in 2014. I led the video production and web divisions of the primarily volunteer-based international organization, whose coverage spanned the Starcraft 2, DOTA2, CS:GO, COD, and Fighting eSports scenes. My main duties were to consistently schedule and manage content production and stabilize / scale the web delivery mechanisms during peak-traffic times from reddit and twitter virality. I also led new feature development, architecture, and operations supported by engineers and content producers.

-Cisco Systems-
Systems Engineer
Jun 2010 – Jan 2012
I selected (Cisco Choice) this position designing specifications for massively scalable data centers (VMDC, MSDC), which were consumed by enterprises (including Facebook and Apple) to develop a fresh perspective on lean data center deployments. During the verification process, I conceived and led initiatives to optimize the entire Business Unit’s operations and testing procedures. Culminating in an innovation award, I architected the management system specifications which was ultimately delivered as a key component in the final delivery of white papers to Cisco’s customers as a reference architecture.

-Georgia Tech Research Network Operations Center-
Undergraduate Research Assistant
Jan 2008 – May 2010

-College of Computing at Georgia Tech-
Head Teaching Assistant
Jan 2008 – Dec 2008