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Service Provider

Andrea  Lightman

Name: Andrea Lightman

Address: United States

Ratings: 0

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Primary Service: Project Management

My Listings:

 

My Information:

Micron Systems

I am a customer focused, technology and operations executive who has helped B2B businesses improve their top line sales and bottom line profitability. My entrepreneurial spirit has allowed me to be innovative in solving problems and accomplishing goals, always with an eye to improving sales and meeting deadlines while under tight budgetary constraints.

Currently, I create custom solutions for clients seeking customer rewards, engagement and loyalty programs utilizing a multi-tenant SAAS solution that services the parent company and multiple stakeholders.

By working in small and large companies, I have had profit and loss responsibility, managed sales, human resources and technology teams. I have particularly enjoyed managing, training and mentoring people, both internally and externally and have built business units of up to 15 people. Their success has been my success and I have had employees join me at multiple organizations.

I have learned to be a leader and a team player. My success has been my ability and willingness to be flexible, meet all goals, and foster collaboration across departments, notwithstanding of job titles. I have experience in the full business cycle from strategic thinker to full detail implementation, feeling comfortable in both roles.

Resume

-Micron Systems-
Product Owner/ Project Manager
Jul 2019 – Mar 2020
Product owner of Human Resource, SAAS software that offered a learning management system along with a complex rules engine for tracking continuing education, specifically for lawyers and accountants. Responsible for account management, software maintenance, custom development, client integrations and conversions

-Hinda Incentives-
Director Client Services
2015 – 2019
Created and managed custom solutions for clients seeking employee engagement, customer rewards and loyalty programs leveraging an online portal that offered sales an agile, quick-to-market solution.

-Engagement Technology LLC-
Vice President, Customer Operations
2008 – 2015
Launched, directed and managed all technology, sales support, customer service for engagement portal and marketplaces encompassing 75 vendors with over $8 million in transactions.

-Farcountries.com-
Vice President, Operations
2004 – 2007
Relaunched and managed all operations, technology, branding, email and search marketing, human resources and financial analysis for ecommerce, on-line tradeshow. Reported directly to the President determining mission, marketing, operations and financial strategic plan, annual and long term goals

Micron Systems

Keys Services offered

Micron Systems is the leading developer of talent management software dedicated to the legal and accounting industries. Our products are trusted by hundreds of firms from the NLJ 500 and Inside Public Accounting Top 400, and our clients are supported by 25 years of unmatched industry experience and service. Dramatically improve the efficiency, ease, and precision of recruiting, CLE & CPE tracking, learning management, and performance evaluations by implementing our software.

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