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Melissa  Caba

Name: Melissa Caba

Address:590 Avenue of the Americas, New York 10011 United States

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The New York Foundling

Results-oriented Sr. HR System Analyst with broad experience in all areas of HR, including HR information systems, onboarding, and benefits administration. Exemplify expertise in preparing analysis report, organizing events and projects, and managing regulatory compliance affairs. Possess bilingual fluency in English and Spanish.

Resume

-The New York Foundling-
Sr. HR System Analyst
Jan 2020 – Present

HR System Analyst
Aug 2018 – Jan 2020
The HR Systems Analyst is responsible for managing the New York Foundling’s HRMS (human resources management systems) environment and maximizing relevant applications in order to capture, maintain, analyze and communicate human capital data to support organizational goals and guide human resources department strategies and tactics. The HR Systems Analyst works closely with all members of the Human Resources department to leverage technology for streamlining workflow processes and identifying automation efficiencies.

The specific responsibilities of the HR Systems Analyst include, but are not limited to:
• Managing the Foundling’s Human Resources Management system and related applications to meet immediate and long-term organizational business intelligence needs. This includes, but not limited to: Lead /coordinate implementation activities; review and test system patches and upgrades; process automation/ systems integration; determine best process for data migration and sustaining data integrity.
• Identify and collect relevant data for the creation of ad hoc and customized HRIS reports, analyze data to report on key findings, trends, recommendations relevant organizational need and business operations.
• Oversee creation, distribution and completion of, and conduct in-depth analysis of, all employee engagement and exit interviews. Provide recommendations for initiatives to respond to feedback and to increase employee engagement.
• Preparing and distributing recurring reports of HR-related data, including overtime reports, blocker reports, monthly dashboard reports and data for audits (scheduled and unscheduled).
• Assisting the Finance/ Payroll department with the collection of HR-related data in connection with the annual budgeting process, audit requests, salary surveys, etc. Model proposed wage increases and benefits administration and other policies.
• Performing other designated duties and completing special projects as requested.

-Havas Health & You-
Associate HR Generalist
Jan 2018 – Aug 2018
Manage employee lifecycle information including all new hire paperwork (I9 and wage hour documentation), create new hire files and exit paperwork (i.e., personal data, compensation) in the DayForce HRIS system as well as paper files for accurate and timely record keeping and HRIS system reflects the most up-to-date information when referenced.

Decision making as the first point of contact for employee inquiries on medical, dental, vision, 401K program, Disability, FLMA, Long Term Care, PTO, company policy, employee referral information, etc.

Create and run original and standard reports on employee information from HRIS system including employee title, accurate compensation history, quarterly turnover by agency, etc.

Prepare all exit paperwork for both voluntary and involuntary terminations in an accurate and timely fashion under very strict deadlines.

Manage Department of Labor monthly reporting for NY State.

Process all terminations for payroll in a timely fashion.

Reconcile all medical, dental, and vision invoices for timely payment.

Freelance staff: Ensure all legal requirements are met for this population. Manage all new hire and exit paperwork for payroll and create all new hire files online and in hard copy on a weekly basis.

Present benefits and payroll information as part of weekly New Hire Orientation.

-The New York Foundling-
HR Associate
Mar 2017 – Jan 2018
Spearhead the employee TransitChek Program to support significant savings for both employee and company

Render strategic support in coordinating employee intranet, known as The HUB

Assume responsibility in processing national provider identifier (NPI) credentials for all newly hired staff, which includes submission of monthly reports to program and billing

Take charge of managing the holiday party and maintaining relationships with Praesidium

Function as backup for Human Resource Information System (HRIS) analyst and Benefits Manager

Maintains all responsibilities of Human Resources Assistant

HR Assistant
Sep 2015 – Mar 2017
Utilized UltiPro in processing all personnel changes, including terminations, transfer or promotion, salary changes, six-month union increases, and status changes

Perform new hire process which involved checking all files to ensure complete pre-hire documentation; preparing all required forms, and enrolling employees in benefits through UltiPro

Administered and maintained LENS/CAIR tracking system by completing drivers’ license evaluation for new hires and current employees

Processed monthly reports for union benefits involving new hires and termination

Actively communicated with appropriate personnel in overseeing special projects

-The Latin Post Company-
Office Manager/HR Assistant
Mar 2014 – Aug 2014
Reviewed comparison results between competing websites for analysis report preparation.

Monitored monthly, quarterly, and annual budget allocation, as well as tracked all company spending and expenses and compiled necessary reports.

Managed online job postings, reviewed and responded to initial applications, and forwarded promising candidates to the appropriate person(s).

Coordinated internship program, including recruitment, scheduling, and completing and coordinating paperwork and correspondence for school credit.

Initiated the development and implementation of office operations and procedures.

Built, managed, and updated all personnel files with pertinent information.

Maintained office environment by ordering stocks and needed supplies.

-NYC Human Resources Administration-
Employee Discipline Unit Intern
Jul 2013 – Sep 2013
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Manage calendars for multiple accounts and arrange appointments.

Add new material to file records or create new records as necessary.

Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Scan or read incoming materials to determine how and where they should be classified or filed.

Provide clerical support to other departments.

-LaserShip-
Customer Service Representative
Aug 2012 – Mar 2013
Entering Proof of Delivery and Customer Service Representative for Amazon, Barnes & Nobles, Drugstore.com, Jagged Peak, and NewEgg.com

Assisting the Distribution Manager and Project Manager with reports, calling couriers, and assisting customers.

Conferred with customers by telephone or in person to provide information about packages, obtained details of status of package, and record details of inquiries.

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Scanned and organized packages for drivers and collected manifest to enter into the system and organize at the end of the day.

The New York Foundling

Keys Services offered

At The New York Foundling, we believe that all people—no matter circumstance or zip code—have the opportunity to reach their full potential. But for all of us, discovering what we are capable of and reaching our full potential requires support along the way.

We believe and trust in the potential of all people. We work in partnership with more than 30,000 children, adults, and families each year on their own paths to stability, strength, and independence.

We believe in the power of personal choice and self-determination. The New York Foundling has deliberately challenged the notion that individuals are limited by their circumstances or are incapable of making the right choice for their future. Rather, our network of programs, services, and opportunities are carefully designed for children, families, and adults to create transformational change in their own lives.

We believe and invest in proven practices. With nearly 150 years of experience creating resources, tools, and social capital, we have learned from our community what works. At the same time, we’re not afraid to invest in bold new approaches that comprehensively address challenges and provide the foundation for people to drive their own future.

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