Experienced Human Resources Manager with a demonstrated history of working in the aviation and healthcare industries. Skilled in Relationship Management, Communication, Business Acumen, Analytical Skills, and Consultation. Strong human resources professional with SHRM-SCP and SPHR certifications.
-Naples Airport Authority-
Sr. HR Manager
Oct 2016 – Present
Support the strategic goals and objectives of the City of Naples Airport Authority through research, development and implementation of new, innovative and improved programs and processes, designed to engage staff and infuse enthusiasm into an organizational culture built upon a strong work ethic and exceptional customer service. Work as a strategic partner to oversee and sustain all areas of HR including: recruiting, hiring, workforce planning, workplace policy and procedure development, compensation, performance management, benefits, health and wellness programs, training, and leadership and employee development.
-Lee County Port Authority-
Apr 2012 – Sep 2016
Work in partnership with all departments using broad-based experience in every aspect of HR including: personnel, payroll, HRIS, hiring, on-boarding, compensation, benefits, wellness programs, etc. Use knowledge of the legal application of federal and state laws regarding employment.
Jan 2011 – Apr 2012
Negotiate and place on line and print media purchases on behalf of client. Manage customer relationships through effective communications. Maximize customer profitability potential through researching and reporting on different industry trends and possible customer needs.
Mar 1996 – -Sep 2010
Manage and build relationships with key decision makers, spending significant time face-to-face with customers and consultants or other key influencers in negotiating contracts. Participate in networking and community events to obtain referrals and leads in support of new marketing activities.
Analyze customer utilization, product offerings, plan designs, stop-loss, claims experience, and banking reports to support or improve customer retention and profitability.
-Washington Golf Center-
1990 – 1996
Supervise office activities to achieve maximum expense control and productivity. Responsible for the direction and coordination of several business operations. Develop procedures and policies. Direct and coordinate administrative services, which include human resources, office clerical and support services, accounts payable and receivables, retail support, telecommunications, maintenance and purchasing.