Marathon Health was established in 2005 by Richard E. Tarrant in Champlain Mill building in Winooski, Vermont. The company aims to solve the rising healthcare costs of employers while still ensuring the maintenance of a productive workplace.
As the national leader in employer-sponsored onsite healthcare, their goal is to bring healthcare to the employees’ worksite for their convenience. This way, services such as health coaching, primary care, management of chronic conditions, preventive care, medication dispensing, and occupational health are more accessible for everyone.
Since its emergence, the company grew organically. They now have more than 90 customers in the United States, which includes private companies in almost all sectors. They also serve school districts, cities, counties, and labor unions on the side. Overall, they have already provided their excellent services to more than 275,000 lives in over 150 locations across 42 states. They also employ approximately 500 support staff and healthcare providers on their side.
To summarize, their various healthcare programs focus on total population health risk management. They do this by addressing disease management, proper health assessment, excellent coaching, and appropriate primary care. By doing this, they hope to achieve the following objectives:
- Reducing productivity and health costs
- Promoting adherence to evidence-based medicine and programs
- Improving stress status in employees
- Changing the mindset and perception of employees about healthcare.
Marathon Health does not run a “one approach fits all” strategy. They believe that they are much more than a healthcare company. Instead, they make sure that they guide people through the best procedures to take control and manage their health. With this in mind, they make sure to draft the best program that fits their clients and their employees. So, how do they do this?
First, they make sure to have a one-on-one conversation with their direct client, particularly the employer. The reason for this is to align the client’s health goals with that of Marathon Health’s objectives. Both parties have to make sure that they are both going toward one direction so that the program will be effective.
Second, Marathon Health also makes sure to study the profiles of the company’s employees. Yes, various demographics surround the office. Despite this, however, most of them share common company culture and probably the same health beliefs. They need to know what the mindset of the employees is to determine what kind of program approach they will dwell on.
Lastly, they also have to check on the health background of the employees. They have to ensure that the set of activities they will prepare for them won’t affect the health conditions their clients have. Jeopardizing the health of these employees further is not a part of their “to-do” list.
We have written a detailed article entitled “30 Corporate Wellness Providers” to help you familiarize yourself with how corporate wellness organizations work.
Although Marathon Health’s main headquarters is in Winooski, VT, they still make sure that the people around them can easily access their services. In line with this, they set up several regional offices scattered around the country. This strategy ensures that they are geographically accessible to their customers and that they can quickly consult with them on their desired services.
One of Marathon Health's main goals is to provide the best assistance to its customers, even from the comforts of their home. The portal aims to assist the client in managing and achieving their personal health goals. They can reach this through the help of the various health tools, features, and resources available here. Listed below are the features found on the dashboard.
You don’t have to put yourself into too much hassle when scheduling Marathon Health services. In this feature, you can view or manage appointments with your provider or coach in just one click. You can also check out both your past and future appointments. In here, you can review what happened in your visit, the results on your screening labs and physical exams, and other health coaching details.
What’s remarkable about this is that you also have the ease of canceling or rescheduling your existing appointments.
There might be times that you won’t be that comfortable in sending emails back and forth to your provider. You might also feel that this medium might not be safe and secure for you. With this in mind, the portal gives you the benefit of ensuring the privacy of your health information through the use of their secure messaging system.
Although you will be alerted via email that there is a new message, you will only be able to view the said message by logging into the portal.
The backbone of the entire site is the Health Records section. You can view all your personal health information in this area and share it with your current health coach. Having this ensures that you will quickly identify health concerns, track your health progress, and evaluate your current health status.
The Health Record subsection contains the Medical History, Health Goals, Profile and Wellness Score, Test Results, Recommendations, Education Content, and Documents.
The Wellness section of the portal provides interactive tools that will assist the client in planning and optimizing their own dietary and fitness goals. It features a nutrition tool with a food diary, nutritional needs summary, and an appropriate fitness plan directed to the user. It also has an Exercise Log that can track the client’s activity levels. The system also provides recommendations on which kinds of exercise program fit your level and goals.
We have written a detailed article entitled “How Do You Promote Wellness In The Workplace?” which tackles the importance of employee wellness in the productivity and total wellbeing of employees.
They provide a medical library where the user can browse extensive health information. The Healthcare Bluebook can also be accessed here, which will help navigate in searching for high-quality yet low-cost providers.
One of the indicators of the success of a program is numbers. Therefore, Marathon Health makes it a point to measure every metric. Their systems are capable of providing comprehensive data and analytics to show your ROI. The metrics covered here involve improved patient experience, reduced cost per capita, increased employee productivity, positive health outcomes, and more.
To provide the best and most effective programs to the customers, one integral piece to this success is the help of Marathon Health’s nearly 500 ambassadors. The company makes sure that they run programs that will also boost the expertise and confidence of their people. Therefore, they came up with four effective programs dedicated to the said employees. These are as follows:
Ambassadors Code: It recognizes the best ambassadors per month due for his or her exemplary performance and leadership.
Ambassadors Well-Being: This program involves a series of health challenges scattered throughout the year to ensure that the ambassadors also take care of themselves.
Ambassadors Together: The Ambassadors Together is an initiative where the company supports the charity programs and volunteer activities of its ambassadors.
Ambassadors University: The company provides various resources and materials that will cover clinical education, EMR training, personal and professional development opportunities, and leadership.
Aside from this, they also ensure that they maintain a good relationship with their customers. They achieve this through the help of a dedicated and systematic team assigned per employer. This team of ambassadors is composed of an account manager, communications specialist, medical director, clinical advocate, and business analytics specialist.
Having this group of people manage the business results in a more systematic and organized operation.
We have written a detailed article entitled “How to Create your Own Workplace Wellness Challenge” to help you plan your program with this team. This way, you won’t have to rely on their expertise solely.
- Onsite Healthcare
- Primary Care Services
- Preventive Care
- Chronic Condition Coaching
- Occupational Healthcare
- Ancillary Services
- 2016 Deane C. Davis Outstanding Vermont Business Award
- Best Places to Work in Vermont
- Consistently ranked among the fastest-growing businesses in Vermont
As mentioned above, Marathon Health does not believe in just one approach. Therefore, their pricing plans are flexible. The costs of their services will solely depend on the type of program they will draft for your company, alongside some additional logistical expenses.
Should you be interested in tailoring a program for your employees, you may inquire about their pricing by calling (802) 857-0400 or by emailing email@example.com.
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If you are interested in tailoring Marathon Health’s, you may inquire about their pricing model by calling them at (802) 857-0400 or by emailing firstname.lastname@example.org.
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