What is Employee Experience?
Employee experience is a worker's observations and perceptions about his or her employment at a particular company. Experience is often influenced by the company's physical workspace, the work-life balance the company provides and tech
What is Workplace Experience?
Workplace Experience in simple terms is the sum total of all experiences an employee goes through in an organization. These experiences are the base of any company, leading employees to formulate beliefs that eventually culminate into actions yielding
What is Workplace Knowledge?
- Workplace knowledge represents the intersection of three key trends: the leverage of intellectual capital, the virtualization of the workplace and the shift from hierarchical to organic models of management. The focus is on knowledge as the primary so
What is Employee Engagement?
Employee engagement is the emotional connection an employee experiences that results in a willingness to expend discretionary effort at work. Truly engaged employees reflect a company's respect for its workforce, which, in turn, can be seen in e
What is artificial intelligence?
Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. Some of the activities computers with artificial intelligence are designed for include: speech recognit
Hot desking is a cost-effective way for management of office space. It also promotes employee social interaction.
But, what are the psychological impacts of hot desking? Hot desking can have a positive or negative psychological impact on employees. Employees have the opportunity t
The world is moving ahead at a very rapid pace. Traditional office space, manual filing, typewriters, and fax machines are all things of the past. Today, they have been replaced by Agile working, hot desking, activity-based work, sensors, IWMS, and other technologies.
However, not everyone ha
Why We Sleep: The New Science of Sleep and Dreams is a survey of modern sleep research by Matthew Walker, Ph.D., a sleep scientist who is a professor of neuroscience and psychology at UC Berkeley, and the Director of its Sleep and Neuroimaging Lab. (Check out the latest price on Amazon HERE!
When I was still a business coach to start-up founders and CEOs, I always asked for a list of priorities beforehand. I usually see the usual entries—productive employees, great outputs, and a comfortable workspace. And I ask them in return: how could you achieve these things without priorit
According to Liza Young, The Well Building Standard is the first evidence-based system used to certify, measure and monitor building features that impact occupants health and wellbeing. A WELL Certified building or office means it has passed tests ensuring occupant happiness and wellbeing fa
As I closely studied the growth of my company, one of the most interesting observations I made was the profound impact that employee engagement had on the overall performance of my team. Better engagement and communication between the team members did not only make our work environment more pleas
Sometimes you can judge a book based on the person who wrote the foreword. In this case, the foreword is written by Marshall Goldsmith, a man whose books have been translated into 28 languages and whose books have been at the top of the New York Times and the Wall Street Journal bestseller lists.
Many organizations are starting to include diversity as part of their corporate strategies seriously. Workplace diversity has become a buzzword in modern business parlance. However, people sometimes wonder if it can provide actual, tangible benefits to their businesses.
How does workplace div
Paul Marciano is a clever guy with an impressive track record, and so it shouldn’t be a surprise that there’s a lot to love in his book. He’s an entrepreneur, consultant and speaker, as well as the president of HR consultancy Whiteboard. He’s also earned masters and doctor
It’s safe to say that the remote employment movement is only going to continue to become more commonplace in the future. With current data showing that the out of office workforce could reach 5 million workers by 2020, astute organizations are familiarizing themselves with what the future o
Instead of the narrow focus on employee engagement and culture, organizations have turned their attention to the development of an integrated employee experience.
Logically the question is: How do you measure Employee Experience? A mixed methodology of pulse survey tools, performan
There was one line of work that Ryan Anderson said that he would never get into: office furniture. Being from Grand Rapids, Michigan had provided him with a quarter of a lifetime of seeing the furniture industry from the outside and he truly thought nothing could be more boring. However, after hi
Employees are the most important asset for any organization and the way they are treated will determine their productivity and overall profitability of the company. Putting together wellness programs encourages teamwork, reduces absenteeism due to illnesses and increases productivity in the end.&
The use of the technology of Artificial Intelligence offers new potentials which have raised some critical topics of concerns. AI power to highly improve cost, quality and access, has made its implementation very appealing to many fields of human activity.
But how AI is changing employee expe
Office allocation is nearly always a thorny procedure for businesses. When many people clamor for office spaces, managers have to ensure that the distribution maximizes productivity and satisfaction. Assigning the wrong offices to the wrong employees might lead to dissatisfaction and demotivating
Existing in a world that’s rapidly becoming more ‘employee’s choice’ on the whole, there are new standards that are imperative for employers to embrace. Attracting top talent—and retaining their loyalty through the entirety of their employment— has become of pa
Corporate wellness is not a new concept. It has been around for decades at this point, although it has expanded dramatically in recent years as the impact of employee well-being on performance, productivity, employee retention, and overall business success is becoming more recognized. While there
The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization is a book concerning the recent trends, mainly related to changes at a rapid pace due to shifting attitudes, behaviors, social trends and advanced technology.
Jacob Morgan, a 3x Best-Selling Au
Are you ready to get in the zone? In Geoffrey A. Moore’s Zone to Win, you’ll learn the techniques and the mind-sets you need to know if you want to take an established enterprise and turn it into a super-profitable international business by diversifying your offering and adding new pr
Flexible workspace is real estate space of varying sizes provided for business or institutional purposes, often with flexibility around the duration, extent, and type of occupation.
It is commonly occupied for shorter periods, sometimes only daily, or even hourly. In some cases, flexible work
You have certain unspoken etiquette rules in a regular office. Flush the toilet, don’t eat someone else’s food, wash your hands after leaving the stall, don’t eavesdrop on a personal conversation. What about when hot desking? Do you need etiquette there? If so, what kinds of rul
As employee experience (EX) continues to become more important to hiring managers, so does the necessity for organizations to explore new policies that ensure they attract the best and brightest that the market has to offer. One enterprise policy that is now particularly popular is developing a w
For many – particularly millennials – the smart-home experience elevates their workplace expectations. The talent organizations seek to attract and retain sees a truly connected, automated and interactive work experience as the standard, and they want it. Employers, for their part, ne
The tremendous emphasis on customer experience marks one of the many critical focuses of the corporate community in the last decade, including but not limited corporate social responsibility, environmental friendliness, and sustainability, corporate gift giving, etc. The next game changer and con
Make your brain work: how to maximize your efficiency, productivity and effectiveness is a book about making your brain work, about your relationship with yourself and then with others. Embarking on the journey improving how you use your brain is only the start.
Deciding what you want to be e
Ron Friedman, PhD has won awards for his work in the field of psychology, and he writes for everyone from Entrepreneur and CNN to the Harvard Business Review, Fast Company and Forbes. As well as being the author of The Best Place to Work, he’s the founder of consulting firm ignite80, which
Practically everyone has the occasional night when they don’t get enough sleep. Whether it’s a loud neighbor or snoring partner or a tricky problem keeping you awake, the effect is always the same: You’re going to feel tired, sluggish, and out of sorts the next day.
Business environment and silos mentality
Digitization, globalization, technological advances, and greater reliance on data analytics are accelerating market disruption at a historic pace, making it increasingly difficult for companies to maintain their competitive advantages. To stay competit
Employee retention is a major issue for many organizations. With an average median employment rate of just 4.6 years, there is much speculation as to why good workers leave their employers, even when they’re paid well. Innovative and flexible environments can alleviate the issue of retainin
Starting an employee wellness challenge is a great way to improve the overall health of workers, encourage team bonding, and boost productivity. However, what happens to the employees that have a handicap? A wheelchair-bound, deaf, or blind worker should not have to miss out on improving their we
You know how it goes: one employee brings an illness into work and suddenly it spreads to five or six other people in a day or two. It seems like when in a confined space like an office, germs travel faster. That makes you wonder how hygienic a hot desking arrangement is, especially this time of
Although all jobs can be stressful at a time, sometimes it’s not easy to notice that actually, your work environment is making you stressed. Don’t let a toxic work environment sneak up on you. I did and that was the worst year of my life.
What is a toxic work environment? A
Hannah McKelvey and Jacqueline L. Frank present a creative method for applying the UX technique of journey mapping to improve the onboarding experience of new employees in any organization.
Journey mapping is a well-known design research tool used to gain insight into how a user experiences
At your office, you’re always willing to try out new methods that can save your company money. After all, for a growing business, a penny saved really is a penny earned. One system that got recommended to you is hot desking. You’re thinking of implementing it, but what’s the poi
Despite existing for hundreds of years, standing desks are now part of the latest fad on office productivity and well-being. Many office executives are rushing to replace their traditional equipment as they believe that standing desks promote better health and higher productivity. However, these
Carol S. Dweck, Ph.D., one of the world’s leading researchers in the field of motivation and the Lewis and Virginia Eaton Professor of Psychology at Stanford University in her book Mindset: The New Psychology of Success, presents her research on why people succeed and how to foster success.
Some people go through life as though they’re invulnerable, achieving everything they want to achieve and often with little to no disruption along the way. But it’s not just luck or a Midas touch that these people are blessed with – rather, Maxwell says, “The difference be
Ever notice how companies with the best service also have the happiest employees? Maylett and Wride say that’s no coincidence, and in this book they lay out their arguments for why putting your employees first doesn’t just make sense – it’s arguably one of the most importa
Sometimes just a single moment can have a huge impact on our lives, or even on history. A particularly dramatic example of this is the moments leading up to the dropping of the atomic bombs on Hiroshima and Nagasaki. A less extreme (but still important) example could be the moment at which you fi
Adequate and optimum lighting is one of the determining factors behind workplace wellness. Considered less important even a decade back, perceptions have changed since. There are established studies that show how closely related productivity is to office lighting. Optimum lighting is no less than
Luc Kamperman found himself in the consulting side of business fresh out of university more than 17 years ago. Although he originally found himself drawn to marketing, some feedback from big marketing firms led him more to analytical career options. Ultimately, Luc decided to pursue a career in A
Everyone knows that workplace stress affects their performance. The emotional difficulties that come with work should already be familiar with anyone who has worked before. However, anecdotal understanding of workplace stress provides only an incomplete picture of workplace stress. A deeper under
Life is two sides of a coin. Likewise, we would understand what employee experience is by identifying what it is not.
Employee experience is not the same as employee engagement.
- It is not a compensation package with a variety of attractive options for the workers;
- It is not
The main purpose of designing an optimum office space is to ensure seamless workflow and increased productivity. This is something I experienced recently for real when I went to another office for some PR work. There seemed to have been a lot of thought put behind how a particular department&rsqu
The goal of workplace technology is to manage, learn, alert, and automate the workplace and provide a healthier and efficient workplace.
Workplace technologies have the capability to:
1. Create connected workplaces
2. Enable all components within a
As the employment pool continues to skew younger now and into the future, corporations—especially in the tech and startup space—are finding it increasingly difficult to procure, and most importantly, retain top talent in the long-term. Viewed as being ill prepared for the real world a
Have you ever seen a beautifully designed office space that had areas that no one used? What is it that draws employees to one space and not another? Are there certain features that people turn away from? These questions, alongside numerous others, is what led workplace strategist Hannah Nardini
There is a challenging question plaguing corporations everywhere at the moment—With so many unique offerings to enhance employee experience, why can’t organizations seem to get employees to stay longer than just a few years, regardless of how ‘progressive’ they’ve be
With the increase of competition in the business world, companies feel the need to optimize their performance as much as possible. Making the smallest differences can compound into significant consequences, like the risk of a competitor outclassing another company. Hence, leaders today want to im
These days, managers DO NOT need their own offices separated from the rest of the staff. By all means, keep any offices you do have open to anyone who needs them for focused, private work or meetings. While older employees may feel a bit intimidated having their managers visible and w
For the last several years, organizations of all types have posited a question that continues to grow in importance—how do you maximize an employee’s potential to be successful throughout the duration of their employment? The significance of understanding and valuing the overall emplo
What if the games we played as children held the greatest gift to helping us achieve more today?
This key question is core to what Herman’s book is all about. We can all remember a time when we were young and felt invulnerable, when our imaginations ran wild and it seemed like nothing
“Being decisive is itself a choice. Decisiveness is a way of behaving, not an inherited trait. It allows us to make brave and confident choices, not because we know we’ll be right but because it’s better to try and fail than to delay and regret. Our decisions will never be perfe
In the 21st century, coworking spaces are increasingly becoming popular among businesses, contractors, and freelancers all across the globe. In fact, a considerable amount of people have become accustomed to working in a shared office space rather than working in their own private offices.
Through much time and deliberation, you’ve decided that hot-desking is the option that makes the most sense for your office right now. You know that hot desking can fail pretty spectacularly, which is why you want to outfit the workstation(s) with all the accessories needed to promote produ
“Workplace wellness programmes have been around for years,” Laura Putnam says. “But there’s abundant evidence suggesting that the traditional model simply isn’t working. For starters, the rates of obesity, stress, and lifestyle-related disease continue to rise. Nearl
Challenges are a great way to get people involved in making a change. While change is not always something people look forward to, making an effort to beat a challenge brings out the competitive spirit in a lot of individuals. By making a competition out of your workplace wellness challenge, you
Workplace productivity is simply the amount (or volume) of work that employees in a particular organization get done within a particular period of time. It more or less refers to how efficiently the employees of said organization works with high productivity meaning that they get as much work as
Almost all organizations carry out employee engagement surveys. Several studies conducted indicated that just 22% of enterprises obtain significant results from the surveys conducted. So what makes an incredible result? It's either they were low scores but with significant result overti
Most of the business books that we take a look at have quotes from thought leaders and high-profile celebrities, but there aren’t many of them that have a quote from The Dalai Lama. Emotional Intelligence 2.0 does, though – His Holiness said that it “succinctly explains how to d
As part of the Human Resource team in the company, I witness a lot of employees experience burnout. In this cutthroat digital era, more and more workers experience the constant pressure. These individuals tend to check their work emails regularly and continuously come up with plans to move up the
Fair labor practices are designed to protect employees from unfair working conditions even though business owners can find them to be burdensome at times. Labor law can and does limit how much work can be done by an individual employee on any given day, something that can slow down prog
Whether your office is a brand new space with various workers or an older location that has yet to expand, optimizing requires some basic rules. The effectiveness of an office’s arrangement can have a massive impact on productivity and employee experience. It requires so much more than know
Eric Chester is a leadership expert who uses some of his connections to bring us the kind of insights into leadership that you can only get from the very best leaders in the world. In fact, he claims to have gone “straight to the source” in an attempt to “uncover their best-prac
For 28 years, Michael Ippolito has been a constant in Newmark Knight Frank, a commercial real estate advisory firm. Currently, Michael is responsible for building The Activation Group, which is a consulting division within the company.
Prior to Michael’s experience with Newmark Knight F
Emotional employee experience deals with the thoughts and feelings employees have about the company and their interaction with colleagues and leaders to know how they interact and negate their work environment. The Emotional Employee experience is not limited to the experience and feelings of the
Have you ever noticed how the quality of your decisions worsens as you reach the end of a long and tiring day? Perhaps in the past, you already made choices that left you baffled as to why you even considered them to begin with, and they were choices that you usually would not make at all.
As National Director at JLL Technologies, Katy Redmond has had her fair share of experiences. Those experiences, from starting at a small start-up to moving into a larger company via an acquisition, and eventually landing at JLL in the same way, have led Katy to years worth of experienc
Adequate and assuring security is needed in every organization. There is the obvious security presence that we can visually perceive in the form of guards, frisking and scanning. However, there are other more subtle and often more effective security methods employed in most workplaces.
20 years ago, digital workplace experience was something for the movies. It was a dream - an experience that we never thought that we might find ourselves in. However, there is an entire annual conference now dedicated to the digital workplace experience. Understanding it is crucial to finding su
Syracuse University graduate Chris Wallace is a passionate individual that loves his work. After working for a large company that had merged with another business, Chris felt the need to leave the new expectations behind. With a sales and marketing background, he found himself becoming an entrepr
Mental health is arguably as important as physical health, as the two can directly impact one another. According to the Center for Workplace Mental Health, an office with mentally healthy employees will have better productivity, boosted employee morale, and less absenteeism. If you’re think
In the past years, we’re all witnesses of dramatic changes not only to the way of how we work but also where we work. The workplace isn’t just a physical space anymore. Thanks to the artificial intelligence and cloud-based services it evolved to a digital environment where employees h
Although Frank Cottle began his career in commercial diving and eventually moved into yacht brokerage, he came to the epiphany that as long as he was a broker he would never be a yacht owner. It was that epiphany that led Frank to start the Alliance Group.
The Alliance Group started as
Workplace conflict is inevitable. Being a manager for several years now, I learned that the last thing you’d want is having a conflict between the employees. This results in an unproductive and stressful environment. However, taking numerous preventative measures for identifying and avoidin
Employee onboarding and retention often require some kind of training. In the beginning, new employees need guidance to settle in properly. In addition, your current employees want to keep progressing and grow professionally. So, as long as they're a part of your organization, you'll need
When a company desires to encourage wellness in its employees, it can be difficult to know exactly how to get involvement. Too many wellness programs fail because they are not properly marketed. Employees don’t see the value of the program or how he or she might benefit from it. They might
It might come as a surprise that the structure of your day can make an impact on the level of productivity that you see. Learning how to structure your day to be your most productive is a skill that will take you far in business. Is the structure of the day something that should be the same for a
- Your company has drastically increased its level of diversity – now what?
- Everyone says diversity is so great for business – but when will you see results?
A few decades ago, increasing diversity in the workplace was a standalone goal. We still have a ver
Whatever industry one might be working in, from an office setting or from home, performance goals are extremely important. Workplace performance goals are like those proverbial carrots that are achievable and rewarding, without any scope for disappointments. Everyone in a corporate environment wa
Ever wished to become a better, stronger negotiator? If your answer is yes, you’ve come to the right place.
Negotiating is tough, and while we all have to do it, some of us are better at it than others. In this book, you can learn the art of negotiation from the very best – in fac
Although Joseph White started his studies in architecture, he was unable to get the interior of the buildings out of his mind. With the push of a professor, he found himself transferred to the interior design program. He was drawn to the commercial side of design because he felt as though he coul
As the Managing Director of Advanced Workplace Experience, Andrew Mawson is a wealth of knowledge on all things workplace. With a beginning in IT and intelligent buildings, Andrew found himself in the world of workplace. He then found himself benchmarking on the topic of workplace agility and mob
For months, you’ve put off the idea of implementing hot desking in your office. You have your concerns that your employees might have a hard time with the adjustment. Still, you’d rather do it now than never. How should you roll out your hot desking plan to the workplace?
Throughout our hot-desking articles, we’ve framed an office’s options as either embracing hot-desking or sticking with more traditional office setup, no in-betweens. What if we told you there was another office model, and it could be one you’re interested in trying? It’s k
As a freelancer always looking for ways to be more productive, I’ve found myself researching coworking spaces and how they cater to the needs of entrepreneurs today. A fresh change from your traditional office set-up, they tend to offer short-term agreements instead of long-term leases. Som
If you haven't heard of Tilman Fertitta before...well, it was always only a matter of time. If you work in the business sphere, you probably know him as the owner of Landry's Inc. If you're a popular culture buff, you might have seen him on CNBC on Billion Dollar Buyer. If you prefer
As host of the Workplace Innovator podcast by iOffice, Mike Petrusky is most comfortable with asking questions. This time, however, he finds himself in the opposite role. He answers a variety of questions to provide some insider information and factoids about the digital workplace and workplace i
Crime is everywhere. Inadequate prevention against it is equivalent to allowing it to happen to your business. Even the safest places can become venues of crime, and you'll never know what will happen to your business in the future.
Here at Open Sourced Workplace, we reach out to many bus
-Cushman & Wakefield-
Senior Managing Director Workplace & Experience Strategy; Change Management
Dec 2014 â€“ Present
Cushman & Wakefield advises and represents clients on all aspects of property occupancy and investment, and has established a preeminent position in the worldâ€™s major markets,
Vice President, Consulting - Workplace Strategy
Jul 2015 â€“ Present
I am a leader on a team of workplace specialists who help our clients develop, implement and manage a strategy that transforms their workplace, optimizes space and enhances employee experience. We create an implementation
Change Manager at Cisco
Apr 2017 â€“ Present
â€¢ Head Change Manager for Ciscoâ€™s Workplace Resources team for Bay Area Metro region, supporting over 16,000 employees occupying 5.28M square footage.
â€¢ Partners with Cisco to provide Change Management support for multi-million dollar wor
Senior Vice President
Jul 2019 â€“ Present
JLL is a global technology and professional services organization supporting the majority of Fortune 500 organizations. JLL Consulting is the industry-leading management consultancy that supports the full range of client organizations as they conte
-Metamorphasis Powerhouse Company-
Jan 2002 â€“ Present
Founder | Chief Empowerment Officer
Jan 2002 â€“ Present
Responsible for the board governance, financial performance and viability, organizational mission and strategy and daily operations for Metamorphasis Powerhouse Company
Change Manager/Employee Experience (Contract Role)
Sep 2018 â€“ Present
-City, University of London-
Behavioural Change Specialist (Contract Role)
Sep 2017 â€“ Present
Working with City, University of London to set up a Behavioural Change spin out commerical venture
Director, Workplace Experience
Jan 2016 â€“ Present
Rogers Communications is undertaking one of the largest corporate culture makeovers ever seen in Canada. Our objective is to create an open, flexible, collaborative, positive working community where all the barriers stand
Apr 2018 â€“ Present
Workplace Director combining hands-on client delivery, workplace change and engagement with a passion for corporate fitness, well-being, flexible working and employee experience.
Manager, Workplace Consulting
Sep 2015 â€“ Mar 2018
Sr. Vice President & Practice Leader, Americas
Mar 2018 â€“ Present
Executive Managing Director, Workplace Innovation, Americas
Feb 2015 â€“ Mar 2018
I spearhead Colliersâ€™ Workplace Innovation practice in the Americas to help clients position their workplaces for co
-Jones Lang LaSalle-
Senior Vice President
Dec 2013 â€“ Present
Design innovative workforce strategies, workplace strategies, and engaging change management programs resulting in clear increases in employee engagement, attraction of new talent and a decrease in vacant positions/attrition., while
Director, Facilities Operations
Feb 2019 â€“ Present
Global Program Manager: Macquarie Account, Global Workplace Solutions
Dec 2016 â€“ Feb 2019
Responsible for key account wide initiatives including contract renewal, account reporting, operational framework development and implementat
Practice Lead - West, Workplace Knowledge Consulting | Global Strategic Business Group
Jul 2019 â€“ Present
Strategic role advising regional and global Herman Miller teams and client organizations, guiding them as they develop approaches to workplace strategy, manage change, and c
Social Media and Events Coordinator
Aug 2019 â€“ Present
SpaceIQ is the leading workplace management software and operations data platform. SpaceIQâ€™s cloud-based solution helps companies of all sizes optimize their workplace by analyzing various space-related data, enabling best-in-cl
Project Management - Workplace
Feb 2017 â€“ Jan 2020
â™£ Lead Stripe's sustainability program and carbon-neutral journey.
â™£ Manage and implement pilots with technology to improve employee experience in our offices and inform future buildouts.
â™£ Improve Stripeâ€™s Real Estate portfo
Program Specialist: American Express
Sep 2019 â€“ Present
Senior Manager, Workplace Strategy Consulting
Jan 2019 â€“ Sep 2019
Manager, Workplace Strategy for BNY Mellon
Jun 2016 â€“ Dec 2018
- Developing and implementing BNY Mellon's first occupancy senso
-Cushman & Wakefield-
Director, Employee Experience
Nov 2019 â€“ Present
Workplace Experience Manager
Nov 2018 â€“ Nov 2019
Workplace Services Manager
May 2017 â€“ Nov 2018
Feb 2015 â€“ May 2017
- Events Manager to Nike New York Headquarters, New York, NY (May 20
Principal | Co-founder | Organizational, Innovation & Workplace Consultant
Jun 2016 â€“ Present
As a Organizational Consultant I help companies to improve their culture, proceses and workplaces to create an optimized ecosystem that fosters employee wellbeing and productivity.
Senior Director, Regional Workplace Experience and Operations â€“ APAC & ISA - IBM
Dec 2019 â€“ Present
Reporting to Regional Executive Director, my focus is to work with my client to co-create, co-innovate and deploy workplace strategies, human and employee experience across AP & ISA regio
-Colliers International Asia-
Direcor, Head of Workplace Advisory, Asia
Apr 2019 â€“ Present
We provide holistic workplace consulting service that is focused around first and foremost - people. We are a proud team that we enjoy creating out of the box fun engagements to extract meaningful data to
Senior Director, Workplace and Occupancy Strategy
Mar 2019 â€“ Present
-Lumark Technologies, Inc. / Federal Aviation Administration (FAA)-
Real Estate Portfolio Strategy
Mar 2018 â€“ Feb 2019
As a member of the real estate portfolio management team, Vonda works on enterprise-wide prosp
-Opptiv LLC - The Service Excellence Consultancy-
Chief Experience Officer
2011 â€“ Present
Recipient of (7) TellyÂ® Awards and (3) DaveyÂ® Awards, featured in Consulting Magazine, Wired and The Washington Post. As an interim senior executive and Trusted Advisor to senior leaders and their teams
Open Sourced Workplace is a community for business owners and workplace professionals seeking to share information, knowledge, insights and experiences for the collective purpose to maximize employee experience for every employee no matter their function, where they work or who they work for.
Open Sourced Workplace will endeavor to provide products and services that add value, remove friction and promote this goal.